Third time lucky getting to speak to Lucy this evening. Was previously left confused by two other lengthy phone calls and no answer to my WhatsApp over the weekend but Lucy clarified everything I need... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Third time lucky getting to speak to Lucy this evening. Was previously left confused by two other lengthy phone calls and no answer to my WhatsApp over the weekend but Lucy clarified everything I need... Vis mer
Selskapet har svart
Matt from Customer Services was”Awesome” in every respect! No question I asked was beyond his scope. And infact gave me the peace of mind that I have the finest Level of Cover and informed me that I h... Vis mer
Just got off the phone with Nat and needed to immediately post a review. So friendly, so helpful, so patient. I've used WPA previously albeit a number of years ago. Could not recommend more, especial... Vis mer
Selskapet har svart
WPA give excellent benefits as part of their cover and I was very impressed with the help I received when asking about having a well woman check. The checkup I had was very thorough and comprehensiv... Vis mer
Skrevet av virksomheten
At WPA, we are proud to provide award-winning health insurance to individuals and families, small and medium sized companies all the way up to international corporations. We have been putting our members first since 1901, treating them as we would wish to be treated ourselves.
Our staff provide outstanding customer service, recognised with many national awards, including Which? Recommended Provider of Private Medical Insurance 2023, 2024 & 2026 alongside Most Trusted recognition from Fairer Finance in Autumn 2025 and Autumn 2026.
Our website and app provide quick access to making a claim, booking a private GP consultation and allowing members to keep up to date with policy benefits and messages. A raft of health and medical information is also available in our News and Health & Wellbeing hubs for customers and the public to access.
Personal Health Insurance Business Health Insurance Dental Insurance Health Cash Plan Health & Wellbeing About WPARivergate House, Blackbrook Park, TA1 2PE, Taunton, Storbritannia
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I was charged £90 from my dentist for work that is to happen at the end of this month . This was refused so I will send the full itemised receipt when the work has been done .
I have sent a fully itemised receipt for a check up done on 28/9/2026 for which I am awaiting payment .

Svar fra WPA
The operator was so friendly and dealt with my issue very promptly quicker than i could ever of imagined

Svar fra WPA
I’ve been using WPA for my chiropractic care and I couldn't be happier with the service. Submitting a claim is incredibly quick and user-friendly, and the turnaround time is impressive—every claim I’ve made has been paid straight away without any unnecessary back-and-forth. It’s rare to find an insurer that makes the process this smooth. 5 stars!

Svar fra WPA
Lucy was fab. She was fast helpful and efficient
Some of your more indoctrinated dudes are, or seem to be, bogged down by you own inertia increasing policies. She was a breath of fresh… well you know the rest.
Ciao

Svar fra WPA
I am very grateful to Charlie, he patiently walked me through my confusion as to my claim being authorised, but that the procedure has not yet been authorised - that was extremely helpful and a key distinction to understand 😀 My family are currently moving to WPA as they have been great and have the best reputation in the industry.

Svar fra WPA
Sarah was fantastic. She and the other people like her at WPA are the reason why I stuck with you after my work changed provider. It costs me a lot more money and it’s worth every penny!!

Svar fra WPA
WPA ARE EXTREMELY EASY TO DEAL WITH AND SEEM GENUINELY CONCERNED WITH YOUR HEALTH.

Svar fra WPA
Always quick to reply, dont mind answering multiple questions or explaining things more than once. Polite.. Thanks Libby!

Svar fra WPA
Beth was so helpful, so compassionate and just explained everything so well. Thank you Beth x

Svar fra WPA
Ruth was a joy to talk to - helpful, informative, friendly and got my questions sorted brilliantly. Thank you Ruth 🙂

Svar fra WPA
As a charity, we've found WPA to be exceptional to work with. Their customer service is genuinely personal, and it's always reassuring to speak directly with a knowledgeable member of the team who takes the time to understand individual circumstances.
Claims are handled efficiently, decisions are made fairly, and payments are processed promptly, which gives us confidence that our employees are receiving the support they need when they need it most. The service feels caring, responsive and straightforward, without the unnecessary delays or complexity often experienced elsewhere.
We would have no hesitation in recommending WPA to other charities and organisations looking for a reliable and people-focused private medical insurance provider.

Svar fra WPA
WPA have been consistently above average in all of my interactions with them - they make everything so easy, and when it all feels stressful, They take the heavy load- cannot recommend them highly enough.
Becky assisted me in sorting out my appointment tonight and it was a relief and I'm very grateful

Svar fra WPA
Always a responsive and helpful service

Svar fra WPA
A great company to deal with. You can have a real conversation with a real person that listens and is fair in activating relevant parts of your policy. Nothing but 5stars from me.

Svar fra WPA
Fantastic service from start to finish, had never considered a policy before, then after speaking to Glen he showed me the benefits and how much peace of mind it can be provide.
Would highly recommend

Svar fra WPA

Svar fra WPA
I spoke to Bel via whatsapp, they were soso helpful, kind and really assisted me in sorting out my procedure, everyone I have dealt with at WPA has been a cossumate professional and I could not be more pleased .

Svar fra WPA
Speaking with Erin was a pleasure.
My questions answered clearly.
Taking the time to explain the process.
Thank you Erin.

Svar fra WPA
It’s such a relief to talk to kind and competent staff at WPA when you are needing lots of medical care. I’ve found WPA to be outstanding and I am so thankful I continued my insurance policy prior to to becoming unwell.

Svar fra WPA
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.