Third time lucky getting to speak to Lucy this evening. Was previously left confused by two other lengthy phone calls and no answer to my WhatsApp over the weekend but Lucy clarified everything I need... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Simon Roberts is my health care partner and I can't recommend him highly enough. WPA has been amazing for our family and really is worth every penny. Having Simon to help really is the cherry on top.... Vis mer
Selskapet har svart
I've been insured with WPA for several years now and they are by far and away the best insurance company I've ever dealt with. You get so many helpful contributions on your policy every year anyway, b... Vis mer
Selskapet har svart
I dealt with Kate at WOA to set up a claim. I would wish Star WPA exceptionally good to deal with setting up and handling of and payment for claims. Kate was very good indeed. Highly professional,... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om WPA
Skrevet av virksomheten
At WPA, we are proud to provide award-winning health insurance to individuals and families, small and medium sized companies all the way up to international corporations. We have been putting our members first since 1901, treating them as we would wish to be treated ourselves.
Our staff provide outstanding customer service, recognised with many national awards, including Which? Recommended Provider of Private Medical Insurance 2023, 2024 & 2026 alongside Most Trusted recognition from Fairer Finance in Autumn 2025 and Autumn 2026.
Our website and app provide quick access to making a claim, booking a private GP consultation and allowing members to keep up to date with policy benefits and messages. A raft of health and medical information is also available in our News and Health & Wellbeing hubs for customers and the public to access.
Personal Health Insurance Business Health Insurance Dental Insurance Health Cash Plan Health & Wellbeing About WPAKontaktopplysninger
Rivergate House, Blackbrook Park, TA1 2PE, Taunton, Storbritannia
- www.wpa.org.uk
4,8
Enestående
6k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Top private healthcare provider
Amazing health care service and customer support, I rate this company highly. The gents I spoke to both in the renewals and customer service teams were very understanding and informative.
12. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra WPA
Good morning Haya, and thanks for your review. We're thrilled to hear that you have had such a good experience. All the best, WPA
Becky was great!
I called WPA with a query and was put through to Becky. Becky was friendly and attentive - my query was solved in a matter of minutes.
12. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra WPA
Good morning Nikki, and thanks for your feedback. We're thrilled to hear that you have had such a good experience with Becky. Kind regards, WPA
Absolutely lovely customer service
Absolutely lovely customer service. Very patient, respectful and accommodating - and willing to help with any queries/issues you go with. Highly recommended.
12. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra WPA
Good morning Pradeepa, and thanks for your feedback. We're thrilled to hear that you have had such a good experience with us. Kind regards, WPA
Brilliant service
Brilliant service - immediate response and clear explanations about everything. No question was too small. Highly recommend - they make a stressful situation easier.
12. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra WPA
Good morning, and thanks for your review. We're glad to hear that you have had such a good experience with us. Best wishes, WPA
Claim Advise
Phoned WPA for advise on a claim and Becky sorted it for me no hassle she was very pleasant to talk to and deal with thank you.
12. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra WPA
Good morning Anthony, and thanks for your review. We'd be delighted to pass your kind words on to Becky for you. Best wishes, WPA
Excellent chat serive
I chatted online today with Ellie B and she was so helpful as I was completely confused about my claims and how many I had left. WPA online chat service is excellent and they always get my questions answered.
12. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra WPA
Good morning Dee, and thanks for your review. We'd be delighted to pass your kind words on to Ellie for you. All the best, WPA
Really good company
Really good company, prompt responses.
8. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra WPA
Good afternoon Hilary, and thanks very much for your 5-star review! All the best, WPA
I’ve had great service from WPA over…
I’ve had great service from WPA over the years. They are attentive and follow up on appointments. Becky was extremely helpful this morning.
12. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra WPA
Good afternoon, and thanks for your review. We're delighted to hear that you have had such a good experience and that Becky was so helpful. Best wishes, WPA
Very polite and good at her job
Very polite and good at her job
12. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra WPA
Good afternoon Kateryna, and thanks for your 5-star review! All the best, WPA
WPA Chat
Just used the chat function to update a claim. Very helpful person on the chat (Faye I believe). All dealt with quickly and professionally.
12. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra WPA
Good afternoon Richard. We're glad to hear that Faye was so helpful and that you've had a good experience on the Live Chat. Thanks for taking the time to let us know. Best wishes, WPA
Ruth was very helpful and talked me…
Ruth was very helpful and talked me through all I needed to know step by step.
12. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra WPA
Good afternoon Karen, and thanks for your kind feedback. We'll be sure to pass it on to Ruth for you. All the best, WPA
I was charged £90 from my dentist for…
I was charged £90 from my dentist for work that is to happen at the end of this month . This was refused so I will send the full itemised receipt when the work has been done .
I have sent a fully itemised receipt for a check up done on 28/9/2026 for which I am awaiting payment .
28. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra WPA
Dear William, thank you for your review and we are sorry that your experience has not been a positive one. We will be pleased to investigate this for you and assist you with your claim. We will contact you directly. Best wishes, WPA
The operator was so friendly and dealt…
The operator was so friendly and dealt with my issue very promptly quicker than i could ever of imagined
5. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra WPA
Good morning Duncan, and thanks very much for your 5-star review! Best wishes, WPA
Fast, efficient, and stress-free!
I’ve been using WPA for my chiropractic care and I couldn't be happier with the service. Submitting a claim is incredibly quick and user-friendly, and the turnaround time is impressive—every claim I’ve made has been paid straight away without any unnecessary back-and-forth. It’s rare to find an insurer that makes the process this smooth. 5 stars!
9. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra WPA
Good morning Subrahmanyam, and thanks for your review. We are really glad to hear that you've consistently enjoyed a smooth claiming experience with us. All the best, WPA
Lucy was fab
Lucy was fab. She was fast helpful and efficient
Some of your more indoctrinated dudes are, or seem to be, bogged down by you own inertia increasing policies. She was a breath of fresh… well you know the rest.
Ciao
9. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra WPA
Thanks for your review. We are really glad to hear that you had such a positive experience with Lucy. All the best, WPA
I am very grateful to Charlie
I am very grateful to Charlie, he patiently walked me through my confusion as to my claim being authorised, but that the procedure has not yet been authorised - that was extremely helpful and a key distinction to understand 😀 My family are currently moving to WPA as they have been great and have the best reputation in the industry.
9. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra WPA
Good morning Liz, and thanks for your review. We're really glad to hear that you have had such a good experience, and that Charlie was so helpful. All the best, WPA
Sarah was fantastic
Sarah was fantastic. She and the other people like her at WPA are the reason why I stuck with you after my work changed provider. It costs me a lot more money and it’s worth every penny!!
9. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra WPA
Good afternoon Duncan, and thanks for your review. We'd be delighted to pass your kind words on to Sarah for you. Kind regards, WPA
An efficient and kind company
WPA ARE EXTREMELY EASY TO DEAL WITH AND SEEM GENUINELY CONCERNED WITH YOUR HEALTH.
27. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra WPA
Good afternoon, and thanks very much for your 5-star review! Best wishes, WPA
Always quick to reply
Always quick to reply, dont mind answering multiple questions or explaining things more than once. Polite.. Thanks Libby!
9. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra WPA
Good afternoon Alana, and thanks for your review. We're really glad to hear that you have had such a good experience and that Libby was so helpful. All the best, WPA
Beth was so helpful
Beth was so helpful, so compassionate and just explained everything so well. Thank you Beth x
2. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra WPA
Good afternoon Zoé, and thanks for your review. We'd be delighted to pass your kind words on to Beth for you. Best wishes, WPA
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