I dealt with Kate at WOA to set up a claim. I would wish Star WPA exceptionally good to deal with setting up and handling of and payment for claims. Kate was very good indeed. Highly professional,... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
I dealt with Kate at WOA to set up a claim. I would wish Star WPA exceptionally good to deal with setting up and handling of and payment for claims. Kate was very good indeed. Highly professional,... Vis mer
Selskapet har svart
I’ve been using WPA for my chiropractic care and I couldn't be happier with the service. Submitting a claim is incredibly quick and user-friendly, and the turnaround time is impressive—every claim I... Vis mer
Selskapet har svart
Charlie was very caring, considerate and helpful when dealing with my recent claim. He understood my frustration at being kept waiting for weeks for information about my case that could only be dealt... Vis mer
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A wonderful health care provider. Always very professional and helpful and I can offer no criticism whatsoever. Had multiple claims over the years for various tales of woe and WPA have always bee... Vis mer
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Skrevet av virksomheten
At WPA, we are proud to provide award-winning health insurance to individuals and families, small and medium sized companies all the way up to international corporations. We have been putting our members first since 1901, treating them as we would wish to be treated ourselves.
Our staff provide outstanding customer service, recognised with many national awards, including Which? Recommended Provider of Private Medical Insurance 2023, 2024 & 2026 alongside Most Trusted recognition from Fairer Finance in Autumn 2025 and Autumn 2026.
Our website and app provide quick access to making a claim, booking a private GP consultation and allowing members to keep up to date with policy benefits and messages. A raft of health and medical information is also available in our News and Health & Wellbeing hubs for customers and the public to access.
Personal Health Insurance Business Health Insurance Dental Insurance Health Cash Plan Health & Wellbeing About WPARivergate House, Blackbrook Park, TA1 2PE, Taunton, Storbritannia
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Ruth was very helpful and talked me through all I needed to know step by step.

Svar fra WPA
I was charged £90 from my dentist for work that is to happen at the end of this month . This was refused so I will send the full itemised receipt when the work has been done .
I have sent a fully itemised receipt for a check up done on 28/9/2026 for which I am awaiting payment .

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The operator was so friendly and dealt with my issue very promptly quicker than i could ever of imagined

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I’ve been using WPA for my chiropractic care and I couldn't be happier with the service. Submitting a claim is incredibly quick and user-friendly, and the turnaround time is impressive—every claim I’ve made has been paid straight away without any unnecessary back-and-forth. It’s rare to find an insurer that makes the process this smooth. 5 stars!

Svar fra WPA
Lucy was fab. She was fast helpful and efficient
Some of your more indoctrinated dudes are, or seem to be, bogged down by you own inertia increasing policies. She was a breath of fresh… well you know the rest.
Ciao

Svar fra WPA
I am very grateful to Charlie, he patiently walked me through my confusion as to my claim being authorised, but that the procedure has not yet been authorised - that was extremely helpful and a key distinction to understand 😀 My family are currently moving to WPA as they have been great and have the best reputation in the industry.

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Sarah was fantastic. She and the other people like her at WPA are the reason why I stuck with you after my work changed provider. It costs me a lot more money and it’s worth every penny!!

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Courteous, professional and rapid response to our needs. Ellie B. was particularly helpful in ensuring quick authorisation for a crucial MRI. We chose WPA for several reasons, and this is one of them. Very grateful.

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WPA ARE EXTREMELY EASY TO DEAL WITH AND SEEM GENUINELY CONCERNED WITH YOUR HEALTH.

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Always quick to reply, dont mind answering multiple questions or explaining things more than once. Polite.. Thanks Libby!

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Beth was so helpful, so compassionate and just explained everything so well. Thank you Beth x

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Ruth was a joy to talk to - helpful, informative, friendly and got my questions sorted brilliantly. Thank you Ruth 🙂

Svar fra WPA
As a charity, we've found WPA to be exceptional to work with. Their customer service is genuinely personal, and it's always reassuring to speak directly with a knowledgeable member of the team who takes the time to understand individual circumstances.
Claims are handled efficiently, decisions are made fairly, and payments are processed promptly, which gives us confidence that our employees are receiving the support they need when they need it most. The service feels caring, responsive and straightforward, without the unnecessary delays or complexity often experienced elsewhere.
We would have no hesitation in recommending WPA to other charities and organisations looking for a reliable and people-focused private medical insurance provider.

Svar fra WPA
WPA have been consistently above average in all of my interactions with them - they make everything so easy, and when it all feels stressful, They take the heavy load- cannot recommend them highly enough.
Becky assisted me in sorting out my appointment tonight and it was a relief and I'm very grateful

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Always a responsive and helpful service

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A great company to deal with. You can have a real conversation with a real person that listens and is fair in activating relevant parts of your policy. Nothing but 5stars from me.

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Fantastic service from start to finish, had never considered a policy before, then after speaking to Glen he showed me the benefits and how much peace of mind it can be provide.
Would highly recommend

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I spoke to Bel via whatsapp, they were soso helpful, kind and really assisted me in sorting out my procedure, everyone I have dealt with at WPA has been a cossumate professional and I could not be more pleased .

Svar fra WPA
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