Wheelbase Anmeldelser 

2 760
•
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I had already decided on the make, model and size of the bike I wanted. Several online retailers had the bike in stock, Wheelbase had the most competitive pricing, including delivery. I contact... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Highly recommended and amazing service. Had a problem with the order going through twice,the next day received a phone call querying the order and checking that if it was a mistake..upon verifying th... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

From order right up until the delivery, the service was excellent. Really nice comms from an actual human who was super helpful. Then, the delivery day came. I got a delivery window from 8... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

What a great company to deal with, the bike arrived when they said it would ,they are professional and friendly. Although the bike was slightly damaged on arrival, ( I suspect not a fault of theirs )... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Sykkelbutikk
  2. også i
  3. Butikk med sykkeltilbehør
  4. Gatesykler
  5. Sykkelreparatør

Om Wheelbase

Skrevet av virksomheten

Welcome to the UK's largest Cycle Store. We stock one of the UK's biggest selections of bikes from 15 of the world’s best brands like Trek, Cannondale, Cube, Cervelo, Brompton, Santa Cruz, Scott, Orbea, Whyte and Yeti to name but a few. Plus, the very best in clothing and equipment to help you enjoy the ride.

Today we are Wheelbase.co.uk, Wheelbase Lake District, Wheelbase Darlington and Wheelbase Yorkshire. We pride ourselves on being an inclusive and friendly store for everyone who loves cycling, whether that be road cycling, mountain biking, touring, commuting, family riding or e-Bikes.

We are a team united by a passion for bikes and we have a wide range of cycling experience amongst our sales staff, mechanics and mail order team.

Our passion for cycling is invested back into the sport through the sponsorship and support of our British Elite road race team Wheelbase CabTech Castelli.

Now in its 12th year, we hold our annual MTB demo weekend in April, attracting up to 250 riders to our Lake District store, often in spite of the wet Cumbrian weather. We have a great community of cyclists here in the Lake District and there are plenty of events going on throughout the year, including the Fred Whitton Challenge in May and 3 Valleys Challenge in June. We offer backing to local organisations where possible and are great supporters of Kendal Cycle Club and Fix the Fells.

Visit us online at www.WHEELBASE.co.uk or in one of our three stores in the Lake District, North East and Yorkshire.

Contact us via Customer Care

Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

3k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 30 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(2 760)

202 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Outstanding value for money, great service.

I recently purchased a new Cannondale from Wheelbase and the price was quite simply outstanding. The service and delivery matched the price and I would very happily use Wheelbase again.

Throughout the purchase process Wheelbase were prompt and professional.

20. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Every aspect was seamless

Every aspect was seamless, the selection, order, and fulfilment of the order all handled with care. The bike was delivered when promised, it was exceptionally well packaged, lots of support was provided in terms of instructions for the few elements of assembly needed and the after care support provided by Matt has been 5 star all the way - highly recommended!

17. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Good Service

Very helpful when I placed the order for the bike and helped answer any questions i had. Bike was delivered nice and safe and the adjustment i requested on the bike was carried out by the workshop team , thank you. All in all a good service 🤙

10. august 2026
Vurdert til 5 av 5 stjerner

Great communication, ultra-efficient service

Ordered some headphones online & they arrived the next day (free delivery!) Then decided I’d prefer the newer version so ordered them & again they arrived the next day. When I returned the originals communication was great, and the refund was processed quickly

14. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Terrible.

Terrible.
Reponse you offered nothing,£250 credit,insult,i wrang about getting new ebike,PR carbon pro,guy said we have this have this bike here.cumbria.
I spoke to a guy,in the Kendal shop,
He said to me,we have the Amflow PR carbon,pro,£5400,wow i said great.
I got straight back, on the phone,i was so pleased,excited,jumping up and down,so happy,told 9 emtb guys i was getting this bike,1 in the group,had last years,model.
I was impressed with its performance.
I paid Wheelbase £2700,up front,to keep the bike,
I wasTold the bike would be, with them in Darlington shop,wed/thurs,that week.
So i waited until,Tue/ Wednesday,i wrang,asking if my bike was ready.
Went quite,no answer.
I wrang back on several occasions.
Eventually the cumbria shop guy come on,tells, me this PR PRO, was sold to someone else after i paid the £2700.
I was devastated,after complaining they offered £250 credit.
I was pissed off, the fact WHEELBASE took my £2700.
And sold to someone else, after i paid this money.
Attitude of the lads,after i complained.
The last idiot tried to shout,me down,when i said wanted my £2700 back,i call him big voice,told me it could take upto 10 days,to get my money back.
Honest dont touch them.

Norman Kennedy

5. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Good service

Decent company

30. juli 2026
Logoen til Wheelbase

Svar fra Wheelbase

Hey Stephen,
Thanks for taking the time to leave a review, wishing you many years of shredding
Peace and Wheelies
Matt

Vurdert til 5 av 5 stjerner

Great quality Airmatic mens shorts, fast delivery

Great quality Airmatic mens shorts. YP has been looking for this brand and the price was much better than on other sites. Delivery was super fast, I will use Wheelbase again :)

30. juli 2026
Logoen til Wheelbase

Svar fra Wheelbase

Those Airmatic shorts really do help you fly... and keep you looking fly after the ride in the pub.
Enjoy the miles
Peace and Wheelies
Matt

Vurdert til 5 av 5 stjerner

Very prompt delivery after a very…

Very prompt delivery after a very helpful conversation with the shop.

31. juli 2026
Logoen til Wheelbase

Svar fra Wheelbase

Murray, nothing bets a conversation about bikes, or at least all us at wheelbase think that!
Don't hesitate to get in touch if we can assist in the future
Thanks
Matt

Dette er Trustpilot

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