I had already decided on the make, model and size of the bike I wanted. Several online retailers had the bike in stock, Wheelbase had the most competitive pricing, including delivery. I contact... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
I had already decided on the make, model and size of the bike I wanted. Several online retailers had the bike in stock, Wheelbase had the most competitive pricing, including delivery. I contact... Vis mer
Selskapet har svart
Highly recommended and amazing service. Had a problem with the order going through twice,the next day received a phone call querying the order and checking that if it was a mistake..upon verifying th... Vis mer
Selskapet har svart
From order right up until the delivery, the service was excellent. Really nice comms from an actual human who was super helpful. Then, the delivery day came. I got a delivery window from 8... Vis mer
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What a great company to deal with, the bike arrived when they said it would ,they are professional and friendly. Although the bike was slightly damaged on arrival, ( I suspect not a fault of theirs )... Vis mer
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Skrevet av virksomheten
Welcome to the UK's largest Cycle Store. We stock one of the UK's biggest selections of bikes from 15 of the world’s best brands like Trek, Cannondale, Cube, Cervelo, Brompton, Santa Cruz, Scott, Orbea, Whyte and Yeti to name but a few. Plus, the very best in clothing and equipment to help you enjoy the ride.
Today we are Wheelbase.co.uk, Wheelbase Lake District, Wheelbase Darlington and Wheelbase Yorkshire. We pride ourselves on being an inclusive and friendly store for everyone who loves cycling, whether that be road cycling, mountain biking, touring, commuting, family riding or e-Bikes.
We are a team united by a passion for bikes and we have a wide range of cycling experience amongst our sales staff, mechanics and mail order team.
Our passion for cycling is invested back into the sport through the sponsorship and support of our British Elite road race team Wheelbase CabTech Castelli.
Now in its 12th year, we hold our annual MTB demo weekend in April, attracting up to 250 riders to our Lake District store, often in spite of the wet Cumbrian weather. We have a great community of cyclists here in the Lake District and there are plenty of events going on throughout the year, including the Fred Whitton Challenge in May and 3 Valleys Challenge in June. We offer backing to local organisations where possible and are great supporters of Kendal Cycle Club and Fix the Fells.
Visit us online at www.WHEELBASE.co.uk or in one of our three stores in the Lake District, North East and Yorkshire.
Contact us via Customer CareMill Yard, LA8 9LR, Staveley, Storbritannia
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 30 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great MTB shorts,.. arrived 22 hrs after ordering!!! On a Saturday too.
Thanks all!

Svar fra Wheelbase
What a fantastic experience using this Company. We bought cube hard tail mountain bike for our grandson birthday. We requested if it could be delivered on a pacific day which was. Straight out the box and very easy to set up - all we had to do was put the pedals on the bike and straighten the handlebars. Gears were prefect 👍👍👍👍 the bike also very well wrapped for full protection in transit. I buy from this Company again without hesitation - thank you so much⭐️⭐️⭐️⭐️⭐️
First class item and service
The smal hard case kitbox that the bike came with to keep documents and valves, etc was a nice touch👍
Great price and very speedy delivery.
The gloves were a replacement for an old pair I had and these are even better.
Communication very good. Staff I spoke to couldn't have been more helpful, many thanks.
Delivery very good, bike packaged well.
The customer service here is truly amazing. We ran into an issue with the courier—which was absolutely no fault of Wheelbase—but the team handled the situation with total professionalism. I cannot thank them enough for how they dealt with everything from start to finish. A special thanks to both Matt and John, who were absolutely amazing throughout the process. I would highly recommend them!
The team recommended which mudguards would fit my eMTB. Delivered quickly, installed as described and they are perfect.
Excellent,quick delivery,very good communication & excellent customer service
Gorewear Lupra 2 jacket. Great price and service, with jacket being shipped and delivered within a couple of days. Buy with confidence.
Great Bikes, great prices. Communication was really good, I felt well informed and knew what was going on. The bike arrived sooner than expected, but again I was informed what day it could be delivered and given the option to change. The packaging was really good, the whole bike was wrapped in foam and bubble wrap, and therefore arrive without damage. Inside the box was a really nice ‘wheelbase’ bag which had all the paperwork and service book inside, all the tooling required to mount the handlebars and pedals, and the charger. This is a nice touch, and somewhere to keep the charger and manuals throughout ownership. I would highly recommend this company and will definitely be buying more bikes from them in the future.
Had an issue with my relatively new Brompton, which I couldn’t resolve myself. Adrian at Wheelbase diagnosed the problem and dealt with Brompton to obtain replacement parts. The service was quick and easy and I really appreciate the quick turn around. Great service from a very busy and knowledgeable workshop team.
Awesome business and excellent customer service. The product we purchase was at a price that couldn’t be matched on the market. The follow-up customer was second to none and they really accommodating to our personal circumstances. Highly rated and trusted,
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