Vospers Anmeldelser 

3 098
TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Following a product recall my wife took my new campervan to Vospers to have a new vent fitted to the battery compartment which is under the driver's seat. When it was collected after the work, I reali... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Just had a phone call from Chris, Service manager. What a helpful chap. Talked about Vospers policy of checking every car that comes in - its to ensure the state it comes in is the same state as it go... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Recently purchased a brand new Ford Focus from Vospers in Truro. Very helpful, professional & polite Sales Staff. This is our 8th car purchase from Vospers over the years. Good communication v... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

We recently updated our Peugeot 208 for a used 2008. Andrew Poppet was once more extremely helpful. His knowledge and honest advice help us decide on our new purchase, and we could not be happier. He... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Bilforhandler
  2. Forhandler av bilkarosserideler
  3. Karosseriverksted
  4. Bilutstyrsbutikk
  5. Butikk med biltilbehør
  6. Bruktbilforhandler

Om Vospers

Skrevet av virksomheten

About Vospers
Vospers means motoring in the South West. Whether you're looking to buy a new or used car, van or pickup, lease a vehicle on the Motability Scheme, get your vehicle serviced or MOT'd, or purchase parts for a range of makes and models, Vospers is the place to go for Devon & Cornwall. With several franchise brands including Ford, Peugeot, Renault, Dacia, Nissan, Fiat, Mazda, SEAT, Jeep, Alfa Romeo and Abarth.

Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

3k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 93 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,5

Alle anmeldelser

(3 098)

281 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

A great experience

A great experience. We came in for one car and walked out with two! Josh was very helpful, and most importantly not pushy. Despite being pressed for time he encouraged us to take the second car for a test and then completed the sale without pressure. The hand over was excellent and very smooth with Josh completing everything ahead of time. Very happy with the car and would highly recommend Josh and Vospers.

18. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vospers

Good afternoon and thank you for taking the time to leave a review. It's great to hear Josh was able to assist you with the purchase and we hope you're enjoying the new car!

Vurdert til 5 av 5 stjerner

Good service at the Showroom

Arrived at the showroom and was able to park outside I was greeted by Josh immediately on entering and he talked through my needs ,explaining with knowledge and patience. Josh was available to help me navigate the complexities of transferring my registration plate

5. november 2025
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Svar fra Vospers

Hi Nigel, its great to hear everything went well we really appreciate you taking the time to let us know about your experience with Josh.

Vurdert til 5 av 5 stjerner

Jenny cutlack

We would like to thank Jenny for finding such a wonderful car for our granddaughter. Jenny was thoroughly professional throughout and no one could have been more helpful. She looked after us, and we think she was as excited as we were to see the smile on our granddaughters face when she drove away. Thank you for making the whole experience so wonderful
Mike and jan

1. november 2025
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Svar fra Vospers

Hi Patricia, thank you very much for taking the time to tell us about your experience with Jenny and we're so pleased to hear everything went well. It sounds like your granddaughter will be enjoying the car and we look forward to your next visit!

Vurdert til 5 av 5 stjerner

I was very pleased with the whole experience


I was very pleased with the whole experience very friendly and informative sales rep. The service was great and I would have no worries about recommending Vospers

1. november 2025
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Svar fra Vospers

Hi Sandra, we really appreciate you taking the time to leave review and we're pleased to hear everything went well. Thanks again!

Vurdert til 5 av 5 stjerner

Great service from John May

Great service from John May - 4 test drives and lots of questions. would recommend

29. oktober 2025
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Svar fra Vospers

Hi Paul, thanks for letting us know about your experience with John and for the recommendation. We look forward to your next visit!

Vurdert til 5 av 5 stjerner

Paul Frith

I have dealt with Paul Frith in the Plymouth sales office before and he was just as helpful this time as previously.

27. oktober 2025
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Svar fra Vospers

Hi Lorna, thank you for taking the time to leave some feedback. We're pleased to hear Paul was able to help and we look forward to your next visit!

Vurdert til 5 av 5 stjerner

This is the third car I bought from…

This is the third car I bought from Vospers Mazda at Marsh Barton and I must say that service has always been fantastic. I would like to say that Russell is very professional and helpful and has helped me through out the process in buying my last 2 Mazdas I cannot recommend him more highly. Thank you

28. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vospers

Hi Sue, thank you for taking the time to leave a review. We're so pleased to hear everything went well at Mazda and Russell was able to assist you through the process! We hope you enjoy the new car!

Vurdert til 5 av 5 stjerner

Service beyond my wildest dreams

This is our 3rd Jeep from Vospers and this time they made my daughters birthday surprise so special. Both Jenny and Mark helped to make the surprise so special and went well beyond the call of duty. I could not have asked for more.

22. oktober 2025
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Svar fra Vospers

Hi Lynn, we're so pleased to hear that your daughter had such a special day! Thank you very much for taking the time to let us know about your experience with Jeep and Jenny and Mark.

Vurdert til 5 av 5 stjerner

Purchased a car from Keith Dainton of…

Purchased a car from Keith Dainton of Vospers Torquay. Absolutely fantastic service.Very easy to deal with and a really nice genuine person.Highly recommended
5 Stars all the way.

24. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vospers

Hi Philip, we really appreciate you taking the time to let us know about your experience with Keith at Torquay and we're glad everything went well.

Vurdert til 1 av 5 stjerner

This could so easily have been a five…

This could so easily have been a five star reviews with pats on the back for the brilliant reception staff and lots of goodwill earnt and a review upholding Vospers reputation instead I feel ripped off and taken for a ride by a big company. My engine management light came on a while back and after waiting a few weeks took it to Vospers. I agreed to a £168 diagnostic charge. They did a diagnosis, did a software update and said the van was repaired. Three weeks later the light came on again and to give them credit Lianne arranged same day drop off. At a second attempt they diagnosed a clogged inlet manifold, engine out and a £3500 bill on a 2.5 year old van. Not their fault but I decided to take it to a local garage who quoted £850 for the same work.
What has upset me is that they charged me another £168 for a second diagnostic. They obviously failed to diagnose the problem first time and did it properly at a second attempt. It appears trial and error at the customers expense is how they diagnose and repair vans. The expense to me was considerable as I had to drive the van from mid Devon and hire a car to get back. Twice. How can they charge for an incorrect diagnosis and then charge you again due to their inability to get it right first time. A software issue is quite different to inoperative/clogged inlet valves. Toby who I spoke to kept going on about "the process" and some internal repair bulletins or something. Not my problem, not interested. Don't charge me twice to diagnose one problem. Having spoken to Devon and Somerset trading standards I am
Going to claim the hire vehicle costs, travel time, fuel and the cost of the second diagnosis via small claims court. A little goodwill would have gone a long way. Especially as they had already been paid once for the diagnosis.
In response to the answer below:
I agree, dont jump to the most expensive repair but at least diagnose the issue properly first time. The service manager told me after the second visit their readings suggested a dirty/malfunctioning manifold, why coud they not diagnose this the first time, as I said trial and error diagnosis at the cost of the customer. I'm glad my GP doesnt work on the same basis,

16. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vospers

Thanks for taking the time to review although I am sorry you were left feeling frustrated. The process for this diagnosis was to first carry out a software update. Once this update is carried out if the fault returns the next step is to replace the inlet manifold. I don't believe it would be right to jump right to the most expensive repair, potentially unnecessarily and so the need for two separate stages. I understand this is frustrating, but we will always try to ensure we work in the way that is best for our customer and in this case, I still believe this was the right action to take.

Vurdert til 5 av 5 stjerner

Fantastic service from Vospers Truro

Absolutely fantastic service from start to finish. John May made the whole process incredibly easy, excellent communication throughout, went through our options for a good choice of van ready for a campervan conversion. Very pleased with our purchase, even though the van is a couple of years old it looks as new. Would highly recommend Vospers Truro.

23. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vospers

Hi Paul, we're really pleased to hear you had a great experience with John and Truro. Thanks for letting us know and we hope you're enjoying the van!

Vurdert til 5 av 5 stjerner

Great experience and service from…

Great experience and service from Yeomans Plymouth. Our sales exec Luke Mallett was terrific throughout. Very kind, helpful, knowledgeable and professional. Luke made the process of buying our Nissan X Trail a pleasure and even arranged for the car to be delivered to our home in Scotland. Much obliged Luke. Regards, Grant Hendry.

21. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I've used Torquay Peugeot for years

I've used Torquay Peugeot for years, but must share that Rob in servicing is fantastic to work with. Clear communication from the start, and no question is a stupid question. Timelines are always kept to, and have every confidence when I have work or servicing done by vospers.

20. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vospers

Hi Rob, thank you for letting us know about your experience. We're really pleased to hear everything went well and Rob was able to assist you. We appreciate you taking the time to leave a review and look forward to your next visit!

Vurdert til 5 av 5 stjerner

New van

Just bought a van from vospers. Abbie was amazing from start to finish. The van I initially saw had sold but she sourced another which was just what I was after. From start to finish, Abbie always kept me updated, it really was an easy process and couldn’t recommend buying a van through Abbie enough.

15. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vospers

Hi Kevin, it's great to hear Abbie was able to assist you with your van purchase, were pleased to hear she was able to find something suitable! Thank you for taking the time to let us know and we look forward to your next visit.

Vurdert til 5 av 5 stjerner

Brilliant service at Valley Road Vospers!

The service of the Valley Road Vospers was faultless.
The can do attitude that Abbie specifically had throughout the purchasing of our vehicle was great.

I would really recommend doing business here.

16. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vospers

Hi Alice, thank you very much for taking the time to tell us about your experience with Abbie and Valley Road. We're so pleased to hear everything went well!

Vurdert til 5 av 5 stjerner

Mazda car sales

We recently purchased a Mazda CX5 Homura from the Mazda car sales at Vospers Plymouth.
Throughout the process we were looked after by a fairly new operative, Kieran Thomas. He proved to be very helpful and diligent in his work. If he was unsure of a query he immediately consulted with experienced staff and quickly produced the answer. All in all a pleasurable experience, which is important when spending this amount of money. I would highly recommend the team at this outlet.

8. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vospers

Hi Paul, thanks so much for taking the time to let us know about your experience with Kieran and Mazda. We're glad to hear everything went well and look forward to your next visit!

Vurdert til 5 av 5 stjerner

Just purchased a Seat Leon from Vospers…

Just purchased a Seat Leon from Vospers Plymouth. The car was as described, good price and excellent customer service from Adrian who managed to get the car ready for collect in record time.

18. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vospers

Hi Gary, we're really pleased to hear everything went well and Adrian was able to get the car ready for you quickly! Thank you very much for taking the time to leave a review, much appreciated and we look forward to your next visit!

Vurdert til 1 av 5 stjerner

Poor

Vospers are untrustworthy,
misleading, penny pinching.
Car was advertised as one owner this was incorrect it was two.
Car was advertised at “full service history” it was incomplete and partial.
Car was advertised for a certain price on windscreen, they added on extras for fuel etc., at the last minute just before signing over the car!

16. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vospers

We're sorry to hear your experience wasn't satisfactory. I believe you didn't go ahead with the purchase of the vehicle and that our sales manager has been in touch to discuss your concerns, however, if you did wish to reach out to our customer services team, its vcs@vospers.com. Best wishes.

Vurdert til 5 av 5 stjerner

⭐️⭐️⭐️⭐️⭐️ Excellent Service from John May!

I recently bought a Ford E-Transit, and I couldn’t have asked for a better experience. John May was incredibly helpful from start to finish — he took the time to explain all the features, answered every question clearly, and made sure I felt confident about my purchase. His friendly attitude and genuine care made the whole process smooth and stress-free.

If you’re thinking about getting a new vehicle, especially an electric van, I highly recommend speaking with John.

14. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vospers

Hi Tintea, thank you very much for taking the time to let us know about your experience with John and Truro. We're so pleased to hear everything went well and hope you are enjoying the van!

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