Vodafone Anmeldelser 

Totally not recommend.

Ce mai proasta rețea ever!!!! Semnal extrem de slab!!!

Un grup infractional, dezactivează ofertele automat pentru a fura banii oamenilor la următoarea incarcare cu tarifele lor supraincarcate! Ajutorul la relații cu clienții costa 2.09 euro pe minut!!! Acesti talhari trebuie trasi la raspundere, de azi nimeni din familia mea nu mai folosește vodafone! Ce mai, cea mai joasă calitate de escroci! Sunteti niste nimicuri, mizerii nationale!

never played a online video game completly, i need to switch to mobile data every match, 0 for the customer service, they told me that my 10mb/s security cameras drain my 500mb/s internet.

They’re ok as a mobile services provider but they get 1 star for always trying to rip you off. They only care about how much money they can get out if you for the least amount of services they can provide. And don’t go into their stores to buy anything, they will just rip you off even more with overpriced phones and plans.

hoti nesimtiti, prelungesc contracte fara consimtamantul abonatului si dupa daca crezi ca ti-ai rezolvat treburile cu ei ghinion, o sa iti bata la usa recuperatorii dupa 10-15-20 de ani

This is the worst company I have ever contracted. They are expensive, delusional, the service is bad, they do not answer to the client´s questions. If they have to return your money, they make it so difficult that you are not able to take back your money. There is no human being to whom you could talk to. This Toby is an absolute idiot. It is a complete catastrophe. Stay away from this company. If you stay away you will keep your health, and you will save time and money.

sunteți niște hoți Vodafone România să vă fie rușine deci efectiv mi-am închis telefonul o lună de zile să vedem ce se poate întâmpla ia să vedeți când am redeschis telefonul factura în loc de 42 RON 160 RON hai să mergem până la magazin să vedem ce se întâmplă de ce am extra Cost marionetele puse in magazin Răspund extra Cost rpd cum dracu sa am extra cost daca telefonul imi era inchis tot timpul ?!arată mi un desfășurător ceva Nimic.

Deci vă jur pe viața mea oameni buni sunteți furați pe față și suntem furați numai bine rău la nimeni la revedere Vodafone nu mai vreau mersi !!!

I've had so many problems with this company over the years.
-from the start, I couldn't receive SMS from vodafone, so I could never sign up on their website to view or pay my bills
-on roaming, little to no signal
-every time I tried to pay the bills, it was EXTREMELY difficult to find out what the bill was. Couldn't get them through the e-mail, couldn't do it via their useless AI bot "tobi", couldn't do it over whatsapp. Very rare to find a competent employee. You send an e-mail, they don't respond within a week, I keep having to send multiple e-mails until someone answers with a copy-paste. With a non-answer of course.

The only reason why I stuck around for so long is because these stupid people on this planet keep using this stupid ghimmick of using a phone number as a "security measure". Very terrible decision. It should only be an e-mail. Especially in europe. I keep having to travel back and forth between countries and this has always been an issue. I couldn't change my phone number because the stupid bank wants me to physically get on a plane just for them. Insane. 1.1/5 rating is too good for them. Imagine being so incompetent that you can't even help people to take their money. I can't believe this company is still in business. What is so difficult to just tell me how much money I have to pay? What are you afraid of, that someone else might pay my bill? Christ. Recently got an e-mail of a person insisting I need to give a contact phone number because "e-mail is not secure" even though by law they are required to respond via e-mail. They are OBSESSED with you givving a phone number. But use your brain... if you have a phone issue, that most likely means you can't use the number, maybe? It's like an internet company insisting you only contact them via e-mail. Use your brain and stop being so stubborn. Every single time.

o mizerie infecta, iti incarci creditul cu peste 40 de lei pe luna si dupa 2 zile iti fura tot creditul. De aia m-am mutat la orange,

About Support, you write emails and maybe after 1 month they will reply.
About service, I have more than 9gb for roaming data. Went in vacation spent around 500mb and get charged extra for roaming data 🤣 which are included. My decision was to move my number for other operator. Hopefully they have better support.

Extremely bad services

I renewed my Vodafone subscription on August 1st, 2025, which included access to Disney+. Unfortunately, after 23 days, the service is still not active.

Between August 1st and 4th I tried repeatedly to reach support with no success. On August 4th I finally managed to speak with an operator who assured me the issue would be resolved, but nothing changed. On August 8th and 12th I followed up again and was told it was a “global issue” without any clear timeline.

I have paid my bill in full, yet I have not received the service I was promised. This lack of transparency and accountability is unacceptable. I expect both the immediate activation of Disney+ and appropriate compensation for the period during which the service has been unavailable.

If the matter is not resolved urgently, I will escalate it to the Consumer Protection Authority.

Nu recomand să aveți contracte cu Vodafone!! Sunt foarte neserioși

For the past 9 years they were unable to actually save my married name in their systems, no matter how many times I tried. I moved to a different country and wanted to move to SIM because I wanted to keep my number, my vodafone number for more than 15 years. After 3.5 years of paid bills on time , for 2 missed payments ( a total amount of less than 30 euro) they announced directly that they have disconnectd my number and that I should pay immediately or they will legally pursue. Not one notification about missed payment/ late payment on a subscription that obviously is not used and they get rid of a customer of almost 20 years. And just to add up to their poor customer sevice, they sent a notification with late fees to my parents new address where I have never lived but that did not stop them.

Cea mai proasta experienta, nu recomand, nu ai cu cine vorbii, nu raspunde nimeni la asistenta, iar pretul la abonament creste nejustificat fara sa te anunte nimeni

Harcèlement téléphonique - stop calling me - I'm not interested

I recently purchased a Vodafone prepaid SIM card in Romania and unfortunately, my experience has been quite disappointing.

First of all, although we’re in 2025, mobile internet through this SIM only works in Edge. None of the other apps or browsers seem to have proper access, which is completely unacceptable in this day and age.

Even more frustrating is the customer support model. If you need to speak with an operator for assistance, you have to pay for the call — using the credit you’ve already purchased from Vodafone. In other words, you’re charged extra just to get help with a service they sold you, which feels completely wrong. Support should be a basic right, not a paid add-on.

Overall, this experience with Vodafone Romania left me with the impression that customer care is not a priority and the basic functionality of their service is unreliable. I would not recommend it based on my experience. At this point i really hope they go bankrupt if they keep following this business model.

Nu poti vb cu un consultant decat daca platesti? Este normal asa ceva??? Platesc aprox 200 lei de peste 20 ani! Anpc stie practica asta? V oi face o sesizare si acolo si o sa ma mut la concurenta. Sa ma pis pe voi Vodafone! Si timpul meu este valoros

Bought two prepaid SIM cards in 2025. Used on two different smartphones mostly used in Hunedoara România. The internet is the worst experience I ever had with speeds between 1-5 Mbps The support chatbot Toby is a total joke