Vodafone UK - Wrexham Anmeldelser 

228
TrustScore 5 av 5

4,9

Beliggenhet

Bytt filial

48 Hope Street, LL11 1BB Wrexham, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I was helped in Wrexham store by Jodi earlier this week. Jodie gave me excellent service . I have been helped by her previously and her great customer service is what retains me as a loyal Voda... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Melissa managed to help me update my phone contracts and broadband in store. I personally hate cold callers and prefer a face to face experience. Everything was explained at a decent speed, another re... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Jodi talked me through my options in changing my phone & broadband package ~ she was fully conversant with the different handset capabilities & presented everything in a friendly & understandable ma... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Needed to renew my 3 contract and Shauna managed to do this in no time at all. In addition, she arranged for extra roaming charges for when I am in Europe so great result all round! Many thanks.

Selskapet har svart


Informasjon om virksomheten


Kontaktopplysninger

  • 48 Hope Street, LL11 1BB, Wrexham, Storbritannia

4,9

Enestående

TrustScore 5 av 5

228 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(228)

42 546 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Chloe is a superstar

I came in supporting a vulnerable member of society, and we are both so greatful we had Chloe as our 'helper'
She spoke directly to Claire, something that doesnt often happen when we are out, took the time to explain everything simply, clearly and explained all our options. Chloe is a credit to your team and we will look out for her in future when we next come in :)

28. januar 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Wrexham

Hey,

It's great to hear Chloe shined during your time! Thankyou for sharing your journey.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Great customer service

3. februar 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Wrexham

Hi Emily. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Easy upgrade

Very pleasant and knowledgeable assistant (Jack) who took as much time as necessary to explain options and answer all my questions.

1. februar 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Wrexham

Hey Robert,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Jack was extremely helpful with giving…

Jack was extremely helpful with giving me the best price on the phone I needed, he went the extra mile as well to ensure that everything from my old phone moved to my new phone.

13. januar 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Wrexham

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Very friendly and helpful service

12. januar 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Wrexham

Hey Jess,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Neil was great helping me upgrade

6. januar 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Wrexham

Hi Elfyn. Thank you for your review for Neil. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Really helpful

12. desember 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Wrexham

Hi Cherry,

Thanks for your review for our store. We appreciate your support.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Vurdert til 5 av 5 stjerner

Excellent service throughout.

Have been visiting Wrecsam Vodafone for over 25 years to change and upgrade my phones. Have been lucky to be served by Jodi most of this time. She has always been most helpful and well informed regarding my family's needs and given great and courteous advice.

11. desember 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Wrexham

Hi Ifan,

This is such an amazing review for Jodi. Thanks for sharing your kind words and feedback.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Vurdert til 5 av 5 stjerner

Im very happy with my experience in…

Im very happy with my experience in Vodafone with Chris the guy is a gold many thanks !

9. desember 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Wrexham

Hey Ovanes,

Thanks for the lovely review and fantastic support for Chris.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Very happy with Chris at Wxm Vodafone

Very happy with Chris at Wxm Vodafone. Friendly and technically invaluable.

6. desember 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Wrexham

Hi Ann,

Thanks for taking your time to leave this review for Chris.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Vurdert til 5 av 5 stjerner

Staff are absolutely excellent in the…

Staff are absolutely excellent in the Wrexham store! Very very helpful with anything! Would highly recommend dealing with anyone from this store

29. november 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Wrexham

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Service was incredible

Service was incredible, made the process of switching phones so much easier.

18. november 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Wrexham

Hey Sophie,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Always helpful in store

13. november 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Wrexham

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Chris and Jack were fantastic

Chris and Jack were fantastic, both calm and helpful with myself. Helped me set up my phone and sort my data transfer.

1. november 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Wrexham

Hey Daniel,

Thanks for letting us know what an amazing job both Chris and Jack did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

SUPERB CUSTOMER SERVICE

My old phone battery was failing on my old Huawei phone which I have had for 5 years so a new phone was the best economical option for me. I looked at all the offers a while ago & bought a Samsung Galaxy A14 which now had £70.00 off so unexpected bonus & was my original choice. I was served by Neil at the Wrexham Vodafone store who was excellent in setting up my new phone and answering all questions including signing into my home WiFi so all downloads could be completed & giving helpful advice & tips too so the whole process was a great experience for me with no hassle at all. TEN OUT OF TEN NEIL THANK YOU

24. oktober 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Wrexham

Hi Brian,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Great service

8. oktober 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Wrexham

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

I went into Vodaphone to upgrade my…

I went into Vodaphone to upgrade my phone and had the greatest experience. I was looked after by Jodi and found her to be extremely kind, helpful and professional throughout my time in the Wrexham store. I will highly recommend using Vodaphone and Jodi’s exceptional customer service to all of my family and friends. Thank you so much for making purchase very smooth and straight forward. 10/10!

6. oktober 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Wrexham

Hey Alex,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

He is very and have so much patience…

He is very and have so much patience was explained clearly everything iam really happy

16. september 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Wrexham

Hey there,

Thanks for taking the time to review and share your feedback with us! We appreciate it. We're really pleased to hear the experience you had in our store, and how the team have been able to help you. If you ever require help, pop us over a message on a Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone Thanks, Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Great service from jodi

14. september 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Wrexham

Hey Frank,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

I'm happy with the deal I got from the…

I'm happy with the deal I got from the company. I wanted a good smartphone that did the basics, and the site recommended one that ticked all the boxes. Speaking with the service team helped me get exactly what I was looking for.

12. september 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Wrexham

Hi Lia!

What a fab a review, thank you so much for your kind words. It's what we aim for.

If you ever need further help, don't hesitate to pop our team a message:

X 👉 vodafone.uk/3LXh2xl
Facebook 👉 vodafone.uk/3lCYUxW
Instagram 👉 https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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