Vodafone UK - Wilmslow Anmeldelser 

229
TrustScore 5 av 5

4,9

Beliggenhet

Bytt filial

42 Grove Street,Wilmlsow, SK9 1DS Cheshire, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Leon is such a personable, friendly and clever guy. Nothing is too much trouble for him, has helped me on several occasions with tech and packages for my phone and broadband. Highly recommend him and... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The staff in the Wilmslow store go above and beyond to solve any technical issues. They are reassuring and you get fantastic help and support should you need it. Nothing is too much trouble. Was with... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Leon was completely amazing as always! Very helpful and knowledgeable I really appreciate having this Vodafone store on the high street I’ve been a Vodafone customer for may years Hele... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Went into your wilmslow store after having spent AGES online talking Vodafone bots or people in the chat. Your excellent store manager Paddy got the eSIM transferred and working in five minutes! Ex... Vis mer

Selskapet har svart


Informasjon om virksomheten


Kontaktopplysninger

  • 42 Grove Street,Wilmlsow, SK9 1DS, Cheshire, Storbritannia

4,9

Enestående

TrustScore 5 av 5

229 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

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Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(229)

42 756 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent service from paddy and leon…

Excellent service from paddy and leon in the wilmslow store, sorting my data transfer with no issues at all

23. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Wilmslow

Hey Kay,

Thanks for the lovely review and fantastic support for Paddy and Leon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Fantastic service by paddy.

Fantastic service by paddy.

22. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Wilmslow

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Brilliant Wilmslow shop first class…

Brilliant Wilmslow shop first class service Kevin Vodaphone Wilmslow thank you

23. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Wilmslow

Hey Julie,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Jess was unbelievably helpful

Jess was unbelievably helpful. Give her a raise!

23. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Wilmslow

Hey Bruce,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Excellent very professional Kevin was…

Excellent very professional Kevin was very helpful. Brilliant service .

20. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Wilmslow

Hey Gillian,

Thanks for the lovely review and fantastic support for Kevin.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

kev was excentent and very helpfull

kev was excentent and very helpfull. i was well looked after in vodafone wilmslow.

19. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Wilmslow

Hey Ali,

Thanks for the lovely review and fantastic support for Kev.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

The Store Manager Kevin was brilliant…

The Store Manager Kevin was brilliant and very helpful in getting me a new phone

13. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Wilmslow

Hey Andy,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Best phone assistant we’ve ever had GO JESS!!!

We have dealt with Jess at your Wilmslow branch today. Jess was so efficient and helpful an absolute pleasure to deal with. I dreaded this day as we’ve 4 contracts so it was confusing and complicated but she’s been brilliant! Thanks so much Jess you’re a credit to the Wilmslow store and VODAPHONE 🙌

3. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Wilmslow

Hey Mrs A,

Thanks for the lovely review and fantastic support for Jess.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Jess was super helpful

Jess was super helpful! She’s amazing🤗

3. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Wilmslow

Hey Molly,

Thanks for the lovely review and fantastic support for Jess.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Outstanding service from Kev at the…

Outstanding service from Kev at the wilmslow branch great product knowledge at super helpful would 100% recommend very efficient

14. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Wilmslow

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Great experience from a very…

Great experience from a very professional salesman Kevin
Couldn’t of helped us more
Many Thanks
Peter & Susan

12. november 2025
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Wilmslow

Svar fra Vodafone UK - Wilmslow

Hi. We're happy to hear that you had such a positive experience. It's wonderful to know that our team member was so helpful to you. Many thanks for your kind words! If you need any help, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Vodafone Social Media Team

Vurdert til 1 av 5 stjerner

Panic attack inducing customer service.

Panic attack inducing customer service.
I went into the wilmslow Vodafone store Saturday morning to upgrade my phone. As a back story I bought my last phone from the same shop. I prefer to buy outright due to previous issues with phone contracts. Ideally I just wanted to replace the phone I have with a newer version. The sales person Jess, advised me that they had no phones to purchase, only phones to take on contract. Not ideal but I was told I could pay 90% of the phone and the rest over two years. I agreed. However I had to go through a credit check which failed. This was very distressing as I just checked my experian which had a score of 999. Vodafone doing a hard check has now reduced this. No explanation as to why there system rejected a 24month plan of just £4 per month. The anxiety of this started a panic attack, which for any one suffering is not only scary but very embarrassing. I asked for some water but was told a flat NO... only after starting to get distressed, did the staff bother to get some water so I could deal with the anxiety.
Vodaphone are a sham with customer service barely registering a pulse.
I think there policy is to use the phone as the carrot and get customers to take out credit. A more profitable option for them as the customer has to pay the interest rate they set.
Easily resolved as I went to another phone shop, bought a phone and swapped the SIM.
Who ever is running vodaphone wilmslow today is considerably less skilled than the excellent staff they had 2 years ago.

8. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Wilmslow

Hi. It's disappointing to hear about the distress you experienced during your upgrade attempt. It's not the experience we want for anyone.

Credit check decisions can be appealed here: https://www.vodafone.co.uk/privacy/credit-checks.

For further support, please call 0333 304 0191 or use live chat: vodafone.uk/2aDQ1gh. You can also chat with our team on Facebook at vodafone.uk/2Fpnah2.

Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Brilliant experience

Brilliant experience. Paddy was so helpful and friendly and very professional. Knew his stuff! Went up and beyond to help me!👍🤩

4. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Wilmslow

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Great experience :-)

Great experience :-)
Thank you Paddy

4. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Wilmslow

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Kevin was brilliant very helpful and…

Kevin was brilliant very helpful and sorted out all my issues and questions quickly and efficiently.

22. oktober 2025
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Wilmslow

Svar fra Vodafone UK - Wilmslow

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Paddy in Wilmslow store is a first…

Paddy in Wilmslow store is a first class advisor. Extremely helpful and very patient and nothing is too much trouble. Paddy is a credit to Vodafone. I would recommend anytime. I would of given 10 stars if I could.

17. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Wilmslow

Hi Margaret. Thank you for your review for Paddy. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Great service in Wilmslow today sorting…

Great service in Wilmslow today sorting out a stolen phone

17. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Wilmslow

Hi Saroja. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Great experience

Great experience. Good service from Kevin and Paddy.

17. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Wilmslow

Hi. Thank you for your review for Kevin and Paddy. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Great service with Kev at Vodafone…

Great service with Kev at Vodafone Wilmslow.
Thank you

15. oktober 2025
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Wilmslow

Svar fra Vodafone UK - Wilmslow

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

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