Vodafone UK - St Helens Anmeldelser 

174
TrustScore 5 av 5

4,8

Beliggenhet

Bytt filial

6 Palatine Arcade,Church Sq Shopping Centre, WA10 1BW St Helens, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I’d like to say ceri gives good service all the time and always looks after me I will always go back to her thank you

Selskapet har svart

Vurdert til 5 av 5 stjerner

Big thank you to Colin for helping my dad upgrade is contract and setting up his new phone, great customer service

Selskapet har svart

Vurdert til 5 av 5 stjerner

My sister and I called into St.helens branch ,Vodafone today to discuss our options for contract renewals. We were met by Matt who was exceptional in every way.He checked for the best available deals... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I recently completed a HBB contract at the store Colin was very helpful and talked me through the whole thing even helping to cancel my old provider. I went back to the store as I’m a current mobil... Vis mer

Selskapet har svart


Informasjon om virksomheten


Kontaktopplysninger

  • 6 Palatine Arcade,Church Sq Shopping Centre, WA10 1BW, St Helens, Storbritannia

4,8

Enestående

TrustScore 5 av 5

174 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(174)

39 923 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I’d like to say ceri gives good service…

I’d like to say ceri gives good service all the time and always looks after me I will always go back to her thank you

30. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - St Helens

Svar fra Vodafone UK - St Helens

Hey Ayman,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Big thank you to Colin for helping my…

Big thank you to Colin for helping my dad upgrade is contract and setting up his new phone, great customer service

20. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - St Helens

Svar fra Vodafone UK - St Helens

Hi Stevo, thank you so much for your wonderful review and the amazing support you’ve shown for Colin, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Vurdert til 5 av 5 stjerner

Thanks very much to Colin in the St…

Thanks very much to Colin in the St Helens shop for advising me so professionally on my contract.

23. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - St Helens

Hey Alice,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Both Colin and John were incredibly…

Both Colin and John were incredibly helpful and willing to help well beyond expectations.

6. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - St Helens

Svar fra Vodafone UK - St Helens

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Very helpful with my phone and sc

John is Very helpful with my phone and score 10/10

3. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - St Helens

Hey Howard,

Thanks for the lovely review and fantastic support for John..

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

John is the best super helpful such a…

John is the best super helpful such a gentleman set me up on a brilliant sim deal!

29. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - St Helens

Svar fra Vodafone UK - St Helens

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

John was really helpful very good to…

John was really helpful very good to helped by him

27. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - St Helens

Hey Ethan,

Thanks for the lovely review and fantastic support for John.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Maddie was patient and lovely to deal…

Maddie was patient and lovely to deal with. She was very friendly and helped us get sorted with the multiple things we needed.

26. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - St Helens

Hey Daniel,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Very helpful,I really appreciate this…

Very helpful,I really appreciate this staff…

25. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - St Helens

Svar fra Vodafone UK - St Helens

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Quick and efficient service by Colin in…

Quick and efficient service by Colin in the St Helens store

13. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - St Helens

Svar fra Vodafone UK - St Helens

Hey Arron,

Thanks for the lovely review and fantastic support for Colin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

I went into the Store Saturday

I went into the Store Saturday, I was served by Colin, he was great as I’m a bit of a technophobe he made the whole thing so easy

13. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - St Helens

Svar fra Vodafone UK - St Helens

Hi Janice, thank you so much for your wonderful review and the amazing support you’ve shown for Colin, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Vurdert til 1 av 5 stjerner

​Title

​Title: Absolutely terrible experience – They treat customers like a joke!
​"I am beyond frustrated with Vodafone. This company is a complete disaster and has no respect for its customers.
​Today, I finished all the necessary steps for my mobile service, and I was explicitly told to come to the St Helens store to collect it. I drove for 40 minutes to get here, only to be told that it is not ready. The level of incompetence and lack of communication is unbelievable.
​They seem to have no regard for anyone’s time or effort. This is just one example of the many issues I have faced with them. Their service is consistently unreliable, their customer support is unhelpful, and they simply do not care about the people who pay for their services.
​If you value your time and your money, stay far away from Vodafone. I am incredibly disappointed and will be looking for a better provider immediately. 0/5 stars."

16. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - St Helens

Svar fra Vodafone UK - St Helens

Hi there. We’re sorry to hear about your experience, Sohail, and the frustration caused to you. We appreciate you sharing this feedback, and we take concerns about customer service very seriously.
If you’d like to raise this as an official complaint and have already spoken with our team, you’re welcome to contact our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or vodafone.uk/3LXh2xl.
We truly appreciate your patience and hope to get this resolved for you as soon as possible.

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

I recently completed a HBB contract at…

I recently completed a HBB contract at the store Colin was very helpful and talked me through the whole thing even helping to cancel my old provider.

I went back to the store as I’m a current mobile customer and alwasy get great service

23. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - St Helens

Svar fra Vodafone UK - St Helens

Hey Paul,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Very helpful and friendly

Very helpful and friendly

31. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - St Helens

Svar fra Vodafone UK - St Helens

Hey Alfie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

I came to store as I needed to update…

I came to store as I needed to update my sim as I’ve started to travel a lot more Colin and Maddie sorted me a great deal on data and EU roaming

9. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - St Helens

Svar fra Vodafone UK - St Helens

Hey Ian,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Maddie very helpful

Maddie very helpful

13. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - St Helens

Svar fra Vodafone UK - St Helens

Hey Jen,

Thanks for the lovely review and fantastic support for Maddie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

My experience was fantastic

My experience was fantastic, I was helped and advised well on my best options with an upgrade! Service was First Class 👍
I was helped by John, nothing was too much trouble ! Many thanks

9. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - St Helens

Svar fra Vodafone UK - St Helens

Hey Julie,

Thanks for the lovely review and fantastic support for John.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Thank you the team in St Helens

Thank you the team in St Helens, I went into store and Colin and Maddie where really helpful with my fone issue,

29. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - St Helens

Svar fra Vodafone UK - St Helens

Hey Sandy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Great service from Colin

Great service from Colin, I was over paying on my sim, I got a fab deal that included roaming, great service

16. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - St Helens

Svar fra Vodafone UK - St Helens

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Brilliant service John was very helpful…

Brilliant service John was very helpful to me i would always come to the shop thy are very good and they had relaxed me with there service

17. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - St Helens

Svar fra Vodafone UK - St Helens

Hey Lorna,

Thanks for the lovely review and fantastic support for John.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv