Signed up to broadband & keep my landline number. Switched from Virgin Media on 3rd July 2026. Everything seemed to be going smoothly. Broadband connection went well but! Alas it is now 11th July... Vis mer
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Beliggenhet
Bytt filial6 Taff Street, CF37 4UL Pontypridd, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Sophie and James spent so much time supporting me with my account, saving me money and upgrading at the same time. They had so much patience and provided me with great customer service.
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Graham was fabulous, provided a top service, friendly and really positive in helping my choose my new iPhone 17e. I’ll be back to renew my broadband in November. Thank you!
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Graham is amazing, fantastic service, explained everything, saved me loads with broadband, mobile phone upgrade, extra sim deals for family. Moved from ID mobile as couldnt speak to a person, and I wa... Vis mer
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Informasjon om virksomheten
Om Vodafone UK - Pontypridd
Skrevet av virksomheten
Kontaktopplysninger
6 Taff Street, CF37 4UL, Pontypridd, Storbritannia
4,9
Enestående
156 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Highly recommend
Clare from Pontypridd had so much patients with me and found the best deal. Would highly recommend
29. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Pontypridd
Hey there,
Thanks for the lovely review and fantastic support for Clare. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Graham was fabulous
Graham was fabulous, provided a top service, friendly and really positive in helping my choose my new iPhone 17e. I’ll be back to renew my broadband in November.
Thank you!
12. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Pontypridd
Hey Justin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Claire was very efficient..it was not…
Claire was very efficient..it was not the first time that she had dealt with me .
She made a painful experience pleasurable..
8. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Pontypridd
Hey Alyson,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very good customers service
Very good customers service , very lovely staff ,
8. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Pontypridd
Hey Kasun,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really helpful in comparing different…
Really helpful in comparing different plans and phones.
8. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Pontypridd
Hey Alfie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sophie and James spent so much time…
Sophie and James spent so much time supporting me with my account, saving me money and upgrading at the same time.
They had so much patience and provided me with great customer service.
5. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Pontypridd
Hey Rachel,
Thanks for the lovely review and fantastic support for Sophie and James.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Pontypridd store
Clare was amazing, been going to the pontyridd shop for my upgrades for over 4 years and always with the service and price.
10. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Pontypridd
Hey Charlotte,
Thanks for the lovely review and fantastic support for Clare.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Graham was fantastic and really…
Graham was fantastic and really helpful, sorted everything on my uncles phone and got a good deal will definitely recommend going in to the ponty store x
8. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Pontypridd
Hey Scott,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sophie was great really helpful and…
Sophie was great really helpful and kind gave me a new deal with a new iPhone 17
3. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Pontypridd
Hey Hayley,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
We had a great experience with Graham…
We had a great experience with Graham who was very knowledgeable and helpful in helping us set up a business account.
Would highly recommend
4. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Pontypridd
Hey Mark,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Graham.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Clare was really helpful and sorted out…
Clare was really helpful and sorted out my phone which was broken and set up mine and my husbands new contracta with no fuss! Even helped us claim our free gift with our phones. Highly recommend the store
2. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Pontypridd
Hey Kathryn,
Thanks for the lovely review and fantastic support for Clare.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great fast service
Great fast service. Identified my needs quickly and provided a great deal. Was served by Sophie was polite, professional and informative.
11. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Pontypridd
Hey Mark,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Graham was absolutely amazing ,he…
Graham was absolutely amazing ,he helpedget a much better deal with vodafone than talk talk so i was really satisisied with his performance today and would gladly recommend vodafone to all my friends and family.
5. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Pontypridd
Hey John,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Quick service and very helpful
Quick service and very helpful , Clare and graham,
2. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Pontypridd
Hey Kevin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Clare & James was amazing
Clare & James was amazing. Very. Helpful. Customer service was excellent 👌
22. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Pontypridd
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent in store customer service
Excellent customer service in the Pontypridd branch 👏
16. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Pontypridd
Hi Nicky , Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Excellent service from Graham
Met Graham today in the Pontypridd store, very helpful with complex phone problem and eased through sorting out my contract back to vodaphone.
Great service, thank you.
15. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Pontypridd
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Friendly very clear
Friendly very clear, sorted out billing issue for me. Explained everything very clear. Couldn't help enough thank you graham
15. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Pontypridd
Hey Tara,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Svar fra Vodafone UK - Pontypridd
Hey Teresa,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
James was very friendly and helpful
James was very friendly and helpful! Sorted everything out and made us laugh
12. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Pontypridd
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.