Josh has been amazing, after being messed around and highly stressed by unhelpful Vodafone staff on the phone, in store Josh was helpful, knowledgeable and highly efficient. He sorted out an eSIM/phy... Vis mer
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Beliggenhet
Bytt filial85 Northbrook Street, RG14 1AE Newbury, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Patrycia v knowledge and nothing was too much of a problem for her. Found us some amazing deals and has saved us money more importantly. Fantastic member of staff who deserves a reward and recognition... Vis mer
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Angelo made our experience a lot less stressful than it could have been. He managed to work through all our options and presented us with the best deal options available to us - something that isn’t a... Vis mer
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Patrycja is a gem. She was a really great help to open a business account and adding several numbers to it. (took 3 hours) Efficient, kind and helpful.
Selskapet har svart
Informasjon om virksomheten
Om Vodafone UK - Newbury Northbrook
Skrevet av virksomheten
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktopplysninger
85 Northbrook Street, RG14 1AE, Newbury, Storbritannia
4,7
Enestående
364 anmeldelser
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I bought my elderly parents in as they…
I bought my elderly parents in as they were having issues with their phone. They both have dementia and can be challenging. They were greeted by Cameron who was very helpful, calm and patient. Their issue was resolved and he took time to explain what was wrong so the could understand. It was a great experience, thank you. Steve
17. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Newbury Northbrook
Hey Steven,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
When we entered the store an assistant…
When we entered the store an assistant approached us, didn’t say good afternoon and how are you, just stood there, I asked a simple question about my phone, he didn’t respond, just took my phone, started scrolling up and down, didn’t engage, carried on scrolling up and down, it was actually embarrassing, he clearly didn’t have a clue, I said to him “ would one of your colleagues know” he then waved over a colleague and rudely walked back to his desk!!! We were gobsmacked…. His name was Femi. Selena came to our rescue who always goes that extra mile to help, so what was a minus star ended up being 5 stars, thank you Selena, Femi needs manners first and customer relations tutorial.
17. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Newbury Northbrook
Hey Swan,
We sincerely apologize for the service you experienced and for not meeting your expectations in terms of support. Thank you for your valuable feedback; please be assured that it is not our intention to deliver anything less than excellent service. Please come chat to my team on Facebook at vodafone.uk/2Fpnah2
Thanks,
Vodafone Social Media Team
Absolute nightmare with Vodafone
Absolute nightmare I left virgin and joined Vodafone 150 plus. Openreach turned up at 08.30am and fitted in everything at 10.30 and tested it when I was there. They said everything will be connected in one hour but it never worked out. I rang Vodafone Mohammad answered said I was connected at 10.00am. it is now 13.00 no WiFi. Mohammed said he will look into it he said he will ring me back between 15.00 and 17.00 in that time it started working he rang back I said thank you it's all working. 30 minutes later it all went. I rang Vodafone again and Esham answered I told him what happened he said he will sort it out I was on the phone for a hour with him trying to sort the problem out then he hung up. I was really fed up I would like to put a swear word in but I can't. Now I have WiFi I did a speed check and all I got is 20Mbps I am paying for 150Mbps. I wish I stayed with virgin media broadband for the sake of saving £2 it's not worth it.
14. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Newbury Northbrook
Hey,
We sincerely apologize for the service you experienced and for not meeting your expectations in terms of support. Thank you for your valuable feedback; please be assured that it is not our intention to deliver anything less than excellent service. Please come chat to my team on Facebook at vodafone.uk/2Fpnah2.
Thanks,
Vodafone Social Media Team
Cameron of your Newbury branch saw me…
Cameron of your Newbury branch saw me immediately I entered the store. He was polite, friendly and efficient. He resolved my issue to my full satisfaction.
14. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Newbury Northbrook
Hi Rod,
Thank you so much for your wonderful review and the amazing support you’ve shown for Cameron —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Selena is amazing
Selena is amazing! She is always there to help me sort out any problems I have with phone, broadband and always has my best interests at heart.
12. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Newbury Northbrook
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cameron from the Newbury store was super efficient and really…
Cameron was super efficient and really listened to what I was asking for. Managed to get me a great deal
11. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Newbury Northbrook
Hey Georgi,
Thanks for the lovely review and fantastic support for Cameron.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great help!
Simple question about roaming led to checking my tariffs and saving me money (as well as fixing the roaming question. Thank you!
10. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Newbury Northbrook
Hey J R,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Svar fra Vodafone UK - Newbury Northbrook
Hey Elizabeth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Data usage ‼️
Absolutely disgusted, workers are liars, data usage goes down so fast 1GB = gone in 5 minutes! Very expensive prices as well : 15 GB for £30!? What a waste, I don’t recommend people to use this!
8. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Newbury Northbrook
hey there,
Thank you for sharing your feedback. We’re really sorry to hear about your experience and that you feel let down by both the service and pricing. We never want our customers to feel misled or dissatisfied, and we take concerns about data usage and value for money very seriously.
We’d like to look into your account in more detail to understand what happened with your data allowance and discuss the best options available for you. Please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Selena was marvellous...sorted me out…
Selena was marvellous...sorted me out completely and made sure everything was working correctly
7. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Newbury Northbrook
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Selena removed a virus very fast and…
Selena removed a virus very fast and efficient.
6. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Newbury Northbrook
Hey Robert,
Thanks for the lovely review and fantastic support for Selena.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Josh was our sales advisor …
Josh was our sales advisor he was very clear and professional and a pleasure to deal with and we got 2 new phone plans today well done great service Josh
30. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Newbury Northbrook
Hey Ted,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Josh looked after me really well
Josh was amazing
5. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Newbury Northbrook
Hey Richard,
We truly appreciate your kind words and the amazing support you’ve shown for Josh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Svar fra Vodafone UK - Newbury Northbrook
Hey Megan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Newbury store great service cameron…
Newbury store great service cameron served us .
5. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Newbury Northbrook
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Absolutely fantastic service from…
Absolutely fantastic service from Andrei at the Newbury store today!
5. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Newbury Northbrook
Hey Patricia,
Thanks for the lovely review and fantastic support for Andrei.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Cameron is the man!
Cameron from the Newbury store is an absolute gent! Went above and beyond for me in a very short notice situation! Couldn’t be happier, will recommend him always!
2. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Newbury Northbrook
Hey Aaron,
Thanks for the lovely review and fantastic support for Cameron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Absolutely amazing.
Absolutely amazing.. really helpful and lovely guy.. great team member of Vodafone.
2. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Newbury Northbrook
Hey Joanne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Cameron Very professional nothing to…
Cameron Very professional nothing to much trouble and saved me money on my monthly bill
2. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Newbury Northbrook
Hey Dawn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Josh is amazing and very,very…
Josh is amazing and very,very helpfull.He find for me very good offer.Thank you(
2. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Newbury Northbrook
Hey Anna,
Thanks for the lovely review and fantastic support for Josh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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