I have just been served by a lovely young man called Jack, who was so helpful and patient as I am useless with phones!! He was very polite, professional and a credit to your company. A lot of young p... Vis mer
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Beliggenhet
Bytt filialUNIT 28a, St Stephens Centre, HU2 8LN Hull, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Came in to the store in st Stephens with what I suspected to be a faulty battery due to it not charging, I spoke to a young man called Dylan who was an absolute delight.I was made to feel very welco... Vis mer
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Absolutely exceptional service. I'm not very tech savvy and needed a dual SIM setting up and a data bundle. Caitlin P served me. She has a wonderful manner, explained everything clearly and knows the... Vis mer
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I was lucky enough to have Francesco, from the Hull call centre, pick up my call, he went above and beyond and gave the whole call a personal experience. His attention to detail was second to... Vis mer
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Informasjon om virksomheten
Om Vodafone UK - Hull
Skrevet av virksomheten
Kontaktopplysninger
UNIT 28a, St Stephens Centre, HU2 8LN, Hull, Storbritannia
4,9
Enestående
317 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Caitlin P was really helpful and lovely…
Caitlin P was really helpful and lovely the speak to. Thankyou so much
11. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Hull
Hey Eden,
Thanks for the lovely review and fantastic support for Caitlin P.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack from Vodafone in Hull St Stephen’s…
Jack from Vodafone in Hull St Stephen’s knows his job, friendly, polite, and best of all FAST! Great Experience Today 😊
3. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Hull
Hey Amanda,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Caitlin B- Phone upgrades
I am really happy with how smoothly my experience was in store, I came in unsure about what to expect with one of my phones and came out with two new Samsung S25 phone upgrades. Caitlin B is an asset to the Vodafone team and company, she was so friendly and welcoming, and she made me feel comfortable and at ease talking to about what I would like from today's visit. Caitlin B was great! Will definitely come back inshore in the future!
1. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Hull
Hey Katie,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Caitlin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Caitlin was extremely helpful
1. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Hull
Hey Justin,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Caitlin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dylan did a great job explaining…
Dylan did a great job explaining everything to me, im confident in the plan I've taken out.
29. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Hull
Hey George,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jack gave outstanding service
Jack gave outstanding service , trouble shooting my old phone as my Touch ID would not work . All sorted new phone bought .
Highly recommend this store
29. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Hull
Hey Lesley,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Awesome
Caitlin B was absolutely fantastic helping me sort out plans for myself and my children. She was kind, polite and funny.
29. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Hull
Hey Claire,
Thanks for the lovely review and fantastic support for Caitlin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Caitlin b amazing
Caitlin b was very helpful and explained everything to us as were not very up to date with technology, customer service was great and im guna have one happy boy thank you
28. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Hull
Hey Tammy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Nicol
Nicol was very helpful and tookbtime to explain things to me. Great care.
28. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Hull
Hey,
Thanks for the lovely review and fantastic support for Nicol.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Nicol
The service was amazing. Nicol was friendly patient and knowlegable. Great care
28. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Hull
Hey Pete,
We truly appreciate your kind words and the amazing support you’ve shown for Nicol.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Grat customer service from Nicole
Great customer service from Nicole
27. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Hull
Hey Mark,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very helpful and polite
Very helpful gentleman called shane, he helped with my questions and explained everything in detail. Very happy with the level of service provided
24. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Hull
Hey Joe,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Honya and Shane were so helpful today…
Honya and Shane were so helpful today in fixing my issue with my phone, credit to them and thanks so much for the patience
25. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Hull
Hey Josh,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Honya helped me get a good deal thank…
Honya helped me get a good deal thank you ☺️
16. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Hull
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had a problem with my phone and Honya…
Had a problem with my phone and Honya helped me sort it thank you 🙏
22. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Hull
Hey Jane,
Thanks for the lovely review and fantastic support for Honya.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very Knowledgeable, Great Customer Service
Came into the Vodafone store and spoke to someone called Shane about upgrading to a new phone, he went above and beyond to find the phone that suited my needs and he was very knowledgeable in all the latest phones
22. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Hull
Hey Brett,
Thanks for the lovely review and fantastic support for Shane.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Best Experience🥰
Caitlin P is amazing! She helped us get our new phones, smiling all the time and being so patient! She made our day with her positivity and cute smile! So helpful and polite through the whole process.
21. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Hull
Hey Alexandra,
Thanks for the lovely review and fantastic support for Caitlin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Caitlin P
Caitlin P
Excellent customer service, really helpful and friendly, her hospitality was 100 percent.
21. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Hull
Hey Adewuyi,
Thanks for the lovely review and fantastic support for Caitlin P.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
iPhone sale
The service was exceptional after having a bad experience online and I was told my order was cancelled. Caitlin P the retail adviser from the Hull store was very helpful and rectified the issue very professionally and promptly. Overall the customer service was very impressive considering the ordeal online.
15. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Hull
We're happy to hear that you had such a positive experience with Caitlin, and appreciate you sharing your feedback with us.
Thanks,
Vodafone Social Media Team
Really good experience
Really good experience. Quick easy and well explained. Jack was really helpful and made this experience a breeze.
15. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Hull
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
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