Vodafone UK - Birkenhead Anmeldelser 

339
TrustScore 5 av 5

5,0

Beliggenhet

Bytt filial

39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Tom assisted myself and my husband in upgrading our phones. Tom has been extremley helpful, he was able to answer all our queries. Tom is very personable and an excellent sales person. We both would... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazin... Vis mer

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Vurdert til 5 av 5 stjerner

Nowshin helped me so much as i am disabled. She explained everything so well .always smiled .i also watched her help her colleagues. I like vodafone anyway but with staff like her you will do well

Selskapet har svart

Vurdert til 4 av 5 stjerner

Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... Vis mer

Selskapet har svart


Informasjon om virksomheten


Kontaktopplysninger

  • 39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, Storbritannia

5,0

Enestående

TrustScore 5 av 5

339 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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5,0

Alle anmeldelser

(339)

42 866 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

Pleasant staff, great experience

I had to go into the shop as my phone had broken and i needed to replace it urgently.
I was seen by Laura, she was very helpful and knowledgable.
I am very happy with the service i received.

21. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Birkenhead

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Laura had good knowledge met my…

Laura had good knowledge met my requirements went above and beyond to help.

22. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Birkenhead

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Laura was a fantastic sales assistant…

Laura was a fantastic sales assistant very polite friendly and helped me with all my questions and needs...

21. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Birkenhead

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

John was great and got everything…

John was great and got everything sorted out that I needed

18. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Birkenhead

Hey Lorraine,

Thanks for the lovely review and fantastic support for John.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Went into the Birkenhead store and…

Went into the Birkenhead store and spoke to Tom ,
I had issues with my email and Tom sorted it I problem what a great guy and would highly recommend his services.

14. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Birkenhead

Hey James,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

New Phone

Dylan was a pleasure to sort my phone out plus other contracts so i left very happy

14. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Birkenhead

Hey Andrew
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Great service from Bethany discount on…

Great service from Bethany discount on two contracts

13. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Birkenhead

Hey Michael,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

EXCELLENT SERVICE ter ems with my phone…

After a week of problems with my phone I visited Vodaphone today and a lovely young girl named Beth was my saviour. She explained what the problem was and resolved it immediately. Beth also provided me with several useful tips and I am very grateful for her assistance. A very pleasant, polite and knowledgeable young lady. Thank you Beth

10. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Birkenhead

Hey Sandra,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Dylan went above and beyond to help me…

Dylan went above and beyond to help me in completing my order. I couldn't recommend buying a phone from him enough. He was lovely from start to finish and very professional

9. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Birkenhead

Hey Ronan,

Thanks for the lovely review and fantastic support for Dylan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Absolutely brilliant service 12/10 Laura

Absolutely brilliant service 12/10 Laura

31. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Birkenhead

Hey Ray,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Spoke with dylan Very quick and …

Spoke with dylan Very quick and efficient. Clarified everything.

23. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Birkenhead

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Laura Assistant Manager

Laura and the team were most helpful

21. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Birkenhead

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Broken phone converted to upgrades. Tom was attentive and helpful in…

Tom was attentive and helpful in identifying the problems with my existing phone. He gave impartial advice on my options and informed me fully of what he could help with. Tom equipped me with a new phone, a new tablet and updated my broadband equipment at a fair and reasonable cost. He was friendly and communicative but remained professional throughout and has even offered to assist with aftercare transferring tablet info in a few days.His customer service was outstanding and I couldn't be happier with my upgrades and decision to remain a Vodafone customer.

20. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Birkenhead

Hey Vicky,

Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Dylan was very knowledgeable and…

Dylan was very knowledgeable and explained the options we needed to clarify.
Excellent customer service!

20. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Birkenhead

Hi there,

Thank you so much for your wonderful review and the amazing support you’ve shown for Dylan—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Great easy experience getting new phone…

We had a great experience getting our new 🆕 phones. Finding the best deal for our needs and Dylan was really helpful explaining it all to us. He was very polite and genuinely interested to serve us today

20. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Birkenhead

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Upgrading phone

Dylan is a friendly guy and explained everything fully before I committed to signing anything. No sudden hidden costs. Overall a great customer experience

20. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Birkenhead

Hey Karl,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Dylan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Absolutely 5 star ⭐⭐⭐⭐⭐ team

Absolutely 5 star ⭐⭐⭐⭐⭐ team. Tom went above and beyond to help me as I'm not good at tech! Customer service skills are fantastic in this shop. He talked me through everything and so througher aswell. Tom and Beth are also an asset to the team. Thanks so much for your excellent service . You are all a credit to Vodafone in the birkenhead store.

17. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Birkenhead

Hey joanne



This is fantastic to hear! We really appreciate the
feedback.​



If you ever need anything, please reach out to the Social
Media team through Facebook at vodafone.uk/2Fpnah2​



Thanks again, ​

Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

I went into Vodafone shop today to…

I went into Vodafone shop today to upgrade my phone and Tom was very helpful and talked me through everything. Thanks Tom

17. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Birkenhead

Hey Benita,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Dillion was great very…

Dillion was great very chatty,professional and plesant, a real credit to voda phone

3. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Birkenhead

Hey Neil,

Thanks for the lovely review and fantastic support for Dillion.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Friendly helpful staff in store

Friendly helpful staff in store . Especially Tom for explaining things so clearly.

27. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Birkenhead

Hey Paul,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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