Tom assisted myself and my husband in upgrading our phones. Tom has been extremley helpful, he was able to answer all our queries. Tom is very personable and an excellent sales person. We both would... Vis mer
Selskapet har svart
Beliggenhet
Bytt filial39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazin... Vis mer
Selskapet har svart
Nowshin helped me so much as i am disabled. She explained everything so well .always smiled .i also watched her help her colleagues. I like vodafone anyway but with staff like her you will do well
Selskapet har svart
Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Vodafone UK - Birkenhead
Skrevet av virksomheten
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktopplysninger
39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, Storbritannia
5,0
Enestående
339 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Tom was very pleasant and very helpful
1. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Birkenhead
Hey Sue,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The lady that served me was very…
The lady (Beth) that served me was very helpful, well informed, patient and honest with some difficult questions.
She was able to provide me with the SIM option that I wanted.
The customer service has been excellent and easily better than my previous provider of more than 20 years.
All in all a great experience.
7. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Birkenhead
Hey Gautam,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great friendly service from Dylan also…
Great friendly service from Dylan also very helpful with renewing my contracts for my phone & WiFi.
31. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Birkenhead
Hey Mr Rhone,
Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Beth and matthew were lovley and…
Beth and matthew were lovley and helpful really good experince would recomend it to all my frirnds and family
31. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Birkenhead
Hey Rory
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service
We went to Vodafone Birkenhead today and with the help from Tom we got 3 upgrades .
He was very professional and patient
I would highly recommend the whole team
30. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Birkenhead
Hey Heggie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Laura was fantastic
Laura was fantastic, helped my mum feel at ease and made everything so easy and understandable.
28. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Birkenhead
Hey Graeme,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
No joy over phone but all sorted in store
Tried to sort out moving broadband from sky to Vodafone over the phone but couldn’t so went to the store instead.
Dylan looked after me, found the issue and sorted everything out for me
Would recommend Dylan very highly and will go to se him again soon to move my mobile as well.
25. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Birkenhead
Hey Stephen,
Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
First class service thanksJohn Birkenhead Manager
First class service thanks
20. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Birkenhead
Hey Arleen,
Thanks for the lovely review and fantastic support for John.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Collecting a Sim
Tom was very helpful, and explained things clearly to understand. He also took the time to look at my account and gave me so good deals. I will go back to the Birkenhead store as very friendly staff
17. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Birkenhead
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Laura was very friendly and…
Laura was very friendly and informative. Helpful in selecting the best product and options for me.
16. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Birkenhead
Hi Elaine,
Thank you so much for your wonderful review and the amazing support you’ve shown for Laura —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
After being disappointed with the…
After being disappointed with the Liverpool shop , Thomas at Birkenhead shop was understanding and sorted my problem thankyou so much
16. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Birkenhead
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Efficiency with kindness
I walked into this store feeling wound up and frustrated having wasted 2 hours on the internet and phone getting nowhere. Within 15 minutes Dylan had completely sorted out my issue. The job was done not only with great efficiency but politely with patience, understanding and real kindness. Never patronising in the way that some young folk treat we seniors.
My overall impression of this store was that Dylan’s attitude to customer care was perhaps the ethos encouraged. My sincere thanks.
I
11. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Birkenhead
Hey Bee,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Came in with problems on my account for…
Came in with problems on my account for my son’s phone who is in Australia. Laura served me, she was brilliant! Sorted out the problem with my son’s account and then talked me through the range of new contracts and phones for me - helped me understand it all in a very plain way. She was great!
15. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Birkenhead
Hey Alison,
Thanks for the lovely review and fantastic support for Laura.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Laura assistanf manager
staff are lovelg. No wait, laura is great.
12. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Birkenhead
Hey Maria,
Thanks for the lovely review and fantastic support for Laura.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fabulous service
We had all our issues sorted and our phone upgraded there and then, in the shop thanks to Dylan.
It was a very quick and smooth experience
7. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Birkenhead
Hey Juliann,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tom,was very helpful
Tom,was very helpful, nothing was too much trouble for him,very pleasant & polite,would definitely go to him for help again
5. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Birkenhead
Hey Doreen,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service
Tom and Laura were extremely helpful. Which resulted in my opening a Vodafone account.
21. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Birkenhead
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Tom was really helpful and got the deal…
Tom was really helpful and got the deal that I wanted really nice and pleasant young man
23. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Birkenhead
Hey Phil,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came down today for help with a problem…
Came down today for help with a problem with my I phone it was the Birkenhead store the assistant whose name was Beth. She talked me through all my options and was very helpful. Really appreciate her help!thankyou
23. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Birkenhead
Hey Sue,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Visited the store for an upgrade
Visited the store for an upgrade . Was see n by Laura who was very helpful .such a relaxing atmosphere in store . Would highly recommend this store.
21. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Birkenhead
Hey Elwyn,
Thanks for the lovely review and fantastic support for Laura.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.