Popped into the Basingstoke store and Lauren was hugely helpful in changing and reducing my broadband package. She was also able to recommend a new handset to replace my ancient one. A very positive e... Vis mer
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Beliggenhet
Bytt filial1 Commercial Road, RG21 7LJ Bournemouth, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I just reviewed on Google but I thought I would review here too. I had been having issues with my phone and SD card and couldn't seem to get them to work but a worker named Luke had a look at my devic... Vis mer
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Fantastic customer service. I was inquiring about the 5g internet. I was walked through how it works and what needed to be done regarding installation. What speed I should expect. Dara was brillia... Vis mer
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Visited Vodafone Basingstoke this afternoon to upgrade my partners mobile contract. We were greeted by Dara, pleasant introduction, meet and great. Quickly sitting down our queries were answered and... Vis mer
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Informasjon om virksomheten
Om Vodafone UK - Basingstoke
Skrevet av virksomheten
Kontaktopplysninger
1 Commercial Road, RG21 7LJ, Bournemouth, Storbritannia
5,0
Enestående
283 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent service from Alex
4. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basingstoke
Hi Colin,
Thank you so much for your wonderful review and the amazing support you’ve shown for Excellent —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Svar fra Vodafone UK - Basingstoke
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very happy with Laurens service
Very happy with Laurens service, very polite and helpful.
1. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basingstoke
Hey Kelly,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Needed new phone
There was no rush and I had things explained to me clearly and bits written down which helped when I asked. Ashley was friendly and approachable and did not pressure me into buying anything I did not want. I am disabled and have problems with my memory and words. Ashley was very helpful and remained calm when I started to struggle with finding words. Other people came into the store talking about a connection problem and Ashley was able to remain calm and professional.
24. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basingstoke
Hey Karen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful staff
Very helpful staff. Luke was great 👍
22. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basingstoke
Hey Paul,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Luke was very knowledgeable and we were…
Luke was very knowledgeable and we were able to get a good deal on an upgrade of a phone.
21. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basingstoke
Hey Denise,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service with Lauren
Excellent service with Lauren. She helped us find a faster broadband speed and helped with logging into the vodafone apps.
17. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basingstoke
Hey Sui Yau,
Thanks for the lovely review and fantastic support for Lauren.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Basingstoke Branch. Ashley
Dealt with Ashley at the Basingstoke Branch.
Very polite, helpful, patient and knowledgeable.
7. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basingstoke
Hey Julie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ashley was very patient and helpful…
Ashley was very patient and helpful with us. She gave us good options and deals and we have left the store very happy.
6. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basingstoke
Hey Stevie,
Thanks for the lovely review and fantastic support for Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Peter was very patient with my complex…
Peter was very patient with my complex issue and was very helpful! Super lovely man!
5. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basingstoke
Hey Cecily,
Thanks for the lovely review and fantastic support for Peter.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Our great assistant PETER was really…
Our great assistant PETER was really helpful and understanding of our needs. He made the renewing of my contract and additional purchase easy and informative. Thank you.
5. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basingstoke
Hey Kevin,
Thanks for the lovely review and fantastic support for Peter.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Liam and Jacob both super helpful fast…
Liam and Jacob both super helpful fast and efficient
5. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basingstoke
Hey Janet,
Thanks for the lovely review and fantastic support for Liam and Jacob.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I went into the Basingstoke store…
I went into the Basingstoke store Friday the 4th of July around 4.30ish and I got something stuck in my charging port, I got approached straight away and the man who served me helped me straight away got what was stuck out of the charging port he didn’t have to do that as wasn’t part of the job. Genuinely made my day as I was having the worst day ever!!! Amazing service
4. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basingstoke
Hey Katy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Jacob and Liam…
Great service from Jacob and Liam today. Very professional and knowledgeable.
4. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basingstoke
Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
James today was really helpful with…
James today was really helpful with finding me a new iPhone and transferring my data. He was really friendly and knowledgeable
4. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basingstoke
Hey Keith,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
No quibble great service t…
Great clear advice from lauren ,found me a great deal friendly and professional
3. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basingstoke
Hey Jo,
Thanks for the lovely review and fantastic support for Lauren.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jacob and Liam did a brilliant job…
Jacob and Liam did a brilliant job helping me get set up for a house move, including refreshing my old mobile contract and getting broadband set up.
29. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basingstoke
Hey Simon,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Outstanding Service from Jacob at Vodafone Basingsingstoke
I recently purchased an iPhone 16 Pro from the Vodafone store in Festival Place, Basingstoke, and had the absolute pleasure of being assisted by Jacob. His customer service was exceptional—professional, knowledgeable, and genuinely friendly. What impressed me even more was that he delivered this top-tier service while simultaneously training another team member, who was also fantastic.
Jacob made the whole experience smooth and enjoyable, answering all my questions with patience and clarity. It’s rare to come across someone who balances multitasking with such grace and attention to detail. A real credit to Vodafone!
29. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basingstoke
Hey Gemma,
Thanks for the lovely review and fantastic support for Jacob.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Alex and Ashley were great
29. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basingstoke
Hey Debbie,
Thanks for the lovely review and fantastic support for Alex and Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very quick and easy service
Very quick and easy service, Jacob was super helpful and incredibly insightful definitely would recommend!
28. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basingstoke
Hey Liam,
Thanks for the lovely review and fantastic support for Jacob.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.