Popped into the Basingstoke store and Lauren was hugely helpful in changing and reducing my broadband package. She was also able to recommend a new handset to replace my ancient one. A very positive e... Vis mer
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Beliggenhet
Bytt filial1 Commercial Road, RG21 7LJ Bournemouth, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I just reviewed on Google but I thought I would review here too. I had been having issues with my phone and SD card and couldn't seem to get them to work but a worker named Luke had a look at my devic... Vis mer
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Fantastic customer service. I was inquiring about the 5g internet. I was walked through how it works and what needed to be done regarding installation. What speed I should expect. Dara was brillia... Vis mer
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Visited Vodafone Basingstoke this afternoon to upgrade my partners mobile contract. We were greeted by Dara, pleasant introduction, meet and great. Quickly sitting down our queries were answered and... Vis mer
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Informasjon om virksomheten
Om Vodafone UK - Basingstoke
Skrevet av virksomheten
Kontaktopplysninger
1 Commercial Road, RG21 7LJ, Bournemouth, Storbritannia
5,0
Enestående
283 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Thank you Peter
5. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basingstoke
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mark and his team in Basingstoke were…
Mark and his team in Basingstoke were super friendly and helpful
3. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basingstoke
Hey John,
Thanks for the lovely review and fantastic support for Mark and his team.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Luke was great sorting out my phone
Luke was great sorting out my phone. No idea how it git full of rubbish but all bette now!
3. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basingstoke
Hey Donald,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
James and graham were very helpful and…
James and graham were very helpful and got a new phone for my daughter
3. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basingstoke
Hi Josie, thank you so much for your wonderful review and the amazing support you’ve shown for James , it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Great service from dara
2. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basingstoke
Hey Lee,
Thanks for the lovely review and fantastic support for Dara.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ashley was very helpful today
Ashley was very helpful today
2. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basingstoke
Hey Bev,
Thanks for the lovely review and fantastic support for Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Popped into the Basingstoke store and…
Popped into the Basingstoke store and Lauren was hugely helpful in changing and reducing my broadband package. She was also able to recommend a new handset to replace my ancient one. A very positive experience
1. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basingstoke
Hey Natasha,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you Peter for helping me find the…
Thank you Peter for helping me find the best SIM only option
22. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basingstoke
Hey Aga,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
SD card trouble
I just reviewed on Google but I thought I would review here too. I had been having issues with my phone and SD card and couldn't seem to get them to work but a worker named Luke had a look at my device and I don't know what he did but he fixed the issue for me! Have had no further problems with my device since coming into this store!
14. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basingstoke
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Luke
Luke, great service in store, explained it all very well.. one happy customer
11. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basingstoke
Hey Amanda,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was listened to
Ashley was very personable and it was a pleasure having her help. She listened to what I wanted to achieve during my visit and she looked in to what was available and made my choice of new plan very clear and easy.
10. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basingstoke
Hey C,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Svar fra Vodafone UK - Basingstoke
Hey Ivor,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fantastic customer service
Fantastic customer service. I was inquiring about the 5g internet. I was walked through how it works and what needed to be done regarding installation. What speed I should expect. Dara was brilliant and even saved me money on my phone service as well.
4. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basingstoke
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dara was very helpful indeed .
6. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basingstoke
Hey John,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in for a new sim
Came in for a new sim, was seen by Jane, she was very clear and I got a good deal
5. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basingstoke
Hey Hannah,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
James was super helpful today
James was super helpful today. There was quite a few issues that came up when trying to set up my new sim. James managed to overcome all of them.
4. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basingstoke
Hey York,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amazing help given by Lauren today what…
Amazing help given by Lauren today what a credit to your company.
2. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basingstoke
Hey Mikaela,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Peter is amazing
Peter is amazing, his personal approach and knowledge is of a world class level and is a credit to Basingstoke branch and the Vodafone brand, we return to speak to him specifically whenever we deal with Vodafone
24. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basingstoke
Hey Mark,
Thanks for the lovely review and fantastic support for Peter.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I visited on the 10th June with two…
I visited on the 10th June with two small issues l was experiencing and met by warm and friendly staff who although busy found time to greet me and advise me that someone would be with me within the next few minutes.
The branch manager came over for a chat and then introduced me to Ashley who would address my queries and this she was able to resolve within the next 15 minutes. From start to finish Ashley was very knowledgeable,professional and very infomative and when I left the store l was a very happy customer with a much better airtime plan and a reduced bill.
My thanks to Ashley in particular and also to her colleagues in that day who gave such good customer care.
10. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basingstoke
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I spoke to Dara about a voicemail issue
I spoke to Dara about a voicemail issue and he was extremely helpful, efficient and patient. Nothing was too much trouble.
11. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basingstoke
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.