Just made a booking using Viva and Brajesh was amazing. Altered my booking to meet my requests and found just what i was looking for. I have never used Viva travel before and did lots of checks to mak... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Bharat & Kundan made my booking experience to 3 cities really suitable to my needs. They made sure every detail was looked over thoroughly and was exactly what I needed. I added on a couple of extra... Vis mer
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This company offered me an exceptional good deal with flights 2 nights in Rome a train transfer and 2 nights in Florence. DEEP My assistant was both professional and knowledgeable and also extremely p... Vis mer
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We recently went on a tour in greece with viva. Our tour guide named Vasilliki was very approachable and knowledgeable in all aspects of the tour. Our group was small initially until the last couple o... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Viva Holidays is one of the most dynamic and forward thinking online travel retailers on the web today. Our Travel Editors are passionate about what they do and it shows. They tirelessly search the world, (both real and virtual!) to find the very best deals on flights, accommodation and transfers, so all you need to do is click on whatever takes your fancy.
Peace of Mind Gurantee
Viva Holiday Peace of Mind Guarantee
Introducing the Viva Holidays Peace of Mind Guarantee!
Enjoy free amendments up to 8 weeks before your departure date!
Look for the 'Peace of Mind Guarantee' message next to any of our holidays and rest assured that you can make changes free-of-charge up to 8 weeks before your departure date (fare difference may apply).
Plus, all our holidays are ABTA and ATOL protected.
Kontaktopplysninger
Central House, 1 Ballards Lane, N3 1LQ, London, Storbritannia
- 02086297037
- support@viva-holidays.co.uk
- www.viva-holidays.co.uk
Design your own trip
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Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 92 % av de negative anmeldelsene sine
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Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Harsha made the booking experience…
Harsha made the booking experience hassle free and straightforward. He was knowledgeable and helpful, explaining all the details thoroughly. I highly recommend booking with them. I’m sure the holiday will live up to the booking experience!
18. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Viva Holidays
Dear Heather,
Thank you so much for your lovely review! 🌟 We’re delighted to hear that Harsha made your booking experience hassle-free and straightforward. It’s wonderful to know that his knowledge, helpfulness, and clear explanations made everything easy for you. 😊 We truly appreciate your recommendation and hope your upcoming holiday is just as wonderful as your booking experience. Thank you for choosing Viva Holidays, and we look forward to helping you create many more fantastic travel memories in the future! ✈️✨
Warm regards,
Team Viva Holidays
Bharat was quick to respond to requests…
Bharat was quick to respond to requests and emails and explained everything well.
Two errors were made (pricing and flight destination) but these were amended quickly once pointed out.
17. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Viva Holidays
Dear Fi,
Thank you for sharing your feedback! 😊 We’re pleased to hear that Bharat responded promptly to your requests and emails and explained everything clearly. We’re also glad that the pricing and flight destination errors were corrected quickly once highlighted. We truly appreciate your understanding and support, and we look forward to assisting you with more wonderful travel experiences in the future! ✈️✨
Warm regards,
Team Viva Holidays
Well organised and tailor made for us
Well organised and tailor made for us. The hotels were all close to a lot of excursions and activities. This is another holiday package they have executed in detail 👌 😍
2. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Viva Holidays
Dear Bright,
We’re delighted to hear that you enjoyed your holiday and found everything well organized and tailored to your needs! It’s wonderful to know that the hotel locations made it easy to enjoy the nearby excursions and activities.
Thank you for your continued trust in us. We look forward to helping you plan your next getaway!
Kind regards,
Team Viva Holidays
Svar fra Viva Holidays
Dear Lucia,
Thank you for your feedback. We’re sorry to hear that your experience with the booking process may not have met your expectations. We appreciate you taking the time to share your feedback and will use it to help us improve our service.
Kind regards,
Team Viva Holidays
Great booking experience
Vaibhav at Viva holidays was really nice and extremely helpful when booking the trip. Highly recommend booking with Viva holidays.
14. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Viva Holidays
Dear Lotalota,
Thank you for your wonderful feedback! 😊 We’re delighted to hear that Vaibhav provided helpful and friendly service throughout your booking experience. Your recommendation means a lot to us, and we look forward to assisting you with many more memorable holidays! ✈️🌍
Best Regards,
Team Viva Holidays
The call handler was great and…
The call handler was great and explained everything very clearly to me. However I had to chase them for an invoice after paying the deposit. This should be sent immediately after payment was made.
14. oktober 2026
Svar fra Viva Holidays
Dear Karen,
Thank you for sharing your feedback. We’re pleased to hear that our call handler explained everything clearly and provided helpful service. However, we apologise for the delay in receiving your invoice after the deposit payment. We appreciate you bringing this to our attention, as your feedback helps us identify areas where we can improve our service.
Best regards,
Team Viva Holidays
Harsha from Viva Holidays
Harsha from Viva Holidays was really helpful in finalising all the details regarding our trip.
Very efficient, obliging and very quick. He was a pleasure to deal with.
11. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Viva Holidays
Dear Ian,
Thank you so much for your lovely feedback! We’re delighted to hear that Harsha was so helpful in finalizing all the details of your trip and that his efficiency, prompt responses, and willingness to assist made the process smooth and enjoyable.
It’s wonderful to know that Harsha was a pleasure to deal with and that you had such a positive experience with Viva Holidays. We truly appreciate you choosing us for your travel plans and taking the time to share your experience.
We wish you a fantastic holiday filled with wonderful memories and look forward to assisting you with your future travels! ✈️😊
Warm regards,
Team Viva Holidays
A fantastic job finding us the perfect itinerary
VK has done a fantastic job finding us the ideal holiday combination that we have been looking for.
Nothing has been too much trouble and I can't thank VK enough for all his hard work exploring different itinerary options.
I'm delighted with Viva and their flexible approach and would strongly recommend them!
11. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Viva Holidays
Dear Mr Downing,
Thank you so much for your wonderful feedback! We’re delighted to hear that VK went above and beyond to find the ideal holiday combination for you and carefully explored different itinerary options to meet your requirements.
It’s fantastic to know that you appreciated Viva Holidays’ flexible approach and the dedicated support you received throughout the planning process. We truly appreciate your recommendation and are grateful that you chose Viva Holidays for your travel arrangements.
We hope you have a fantastic holiday filled with wonderful experiences and lasting memories! ✈️😊
Warm regards,
Team Viva Holidays
Great customer service from Viva - again!
I phoned today (11/10/26) and spoke with Sean who efficiently took me through security questions. He listened patiently and professionally to my query (which was about transfer details for my two centre holiday including to and from the airports in 2 different Egyptian cities. He explained that Viva use a partner travel site in Egypt who handle all transfers and reassuringly confirmed that my holiday included all transfers - as my vouchers said. He promised to send me the contact details in case of unexpected difficulties e.g flight delays. He reminded me that I can always use the contact details in the ATOL certificate. Within 10 minutes of ending the call I received an email with full and comprehensive details of the entire 3 week itinerary including the contact details of the partner company as promised. Really great and consistent customer service
11. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Viva Holidays
Dear Gareth,
Thank you for your lovely feedback! We’re delighted to hear that Sean was able to assist you with your transfer queries and provide reassurance about your upcoming holiday.
We’ll be sure to share your kind words with Sean. It’s wonderful to know that he provided clear information and followed up promptly with the full itinerary and contact details.
We hope you have a fantastic three-week holiday in Egypt!
Kind regards,
Team Viva Holidays
Deep has been the most helpful with the…
Deep has been the most helpful with the booking of a trip to Italy. Nothing was a problem for her to help organise and she went above and beyond to get everything sorted with ease. Thanks again.
28. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Viva Holidays
Thank you, Zoe, for your wonderful feedback! We’re delighted to hear that Deepmala went above and beyond to make planning your trip to Italy smooth and hassle-free. Your kind words mean a lot, and we’ll be sure to share your appreciation with her. We wish you a fantastic trip to Italy! Warm Regards, Team VIVA Holidays
Best experience
Have just had the most delightful conversation with Vaibhav who was so helpful and informative on reserving my trip that I requested. Highly recommend
9. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Viva Holidays
Dear Julie,
Thank you for your lovely feedback! We're delighted to hear that Vaibhav was so helpful and informative while assisting you with your trip. We really appreciate your recommendation and hope you have a wonderful holiday!
Kind Regards,
Team Viva Holidays
We had a 1 week holiday to Switzerland…
We had a 1 week holiday to Switzerland in October 2026. Viva Holidays provided excellent service and our various accommodations were all in great locations and of good quality. We have nothing but praise for their service. They went out of their way to make sure our holiday went smoothly including providing direct flights from Dublin Airport which saved us the costs of additional flights to London.
27. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Viva Holidays
Dear Tom,
Thank you so much for sharing your wonderful feedback! We’re delighted to hear that you enjoyed your week in Switzerland and were happy with the quality and locations of your accommodations.
It’s especially great to know that the team was able to arrange direct flights from Dublin and help make your journey more convenient. We truly appreciate your kind words and are so pleased that we could help make your holiday a smooth and enjoyable experience.
Kind Regards,
Team Viva Holidays
VK was extremely helpful in arranging…
VK was extremely helpful in arranging the perfect itinerary for our trip. He made the whole process really easy.
7. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Viva Holidays
Thank you, Julia, for your wonderful feedback! We’re delighted to hear that VK was extremely helpful in arranging the perfect itinerary and made the entire process easy for you. We truly appreciate your kind words and wish you a fantastic trip! Warm Regards, Team VIVA Holidays
Viva best offerl…
This was our fifth enquiry and raghul LISTENED to our requirement,and made an offer that did reflect all we asked for.thankyou
5. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Viva Holidays
Dear Mrs Monica Blount,
Thank you so much for your wonderful feedback! We’re delighted to hear that Rahul took the time to listen carefully to your requirements and was able to put together an offer that reflected exactly what you were looking for.
We truly appreciate you choosing Viva Holidays and giving us the opportunity to assist with your holiday plans. Thank you for trusting us with your travel arrangements, and we hope you have a fantastic holiday filled with wonderful memories!
Warm regards,
Team Viva Holidays
Promp replies and communication from…
Promp replies and communication from Prinsynshu
The process seemed effortless and uncomplicated
4. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Viva Holidays
Dear Dawn Shayler,
Thank you so much for your wonderful feedback! We’re delighted to hear that you received prompt replies and clear communication from Priyanshu, and that the booking process felt effortless and uncomplicated.
We truly appreciate you choosing Viva Holidays and taking the time to share your experience. We hope you have a fantastic holiday filled with wonderful memories!
Warm regards,
Team Viva Holidays
The booking has been very smooth
The booking has been very smooth. Bikram has been very patient and listened to my need.
4. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Viva Holidays
Dear Mrs Mithila Faruque,
Thank you so much for your lovely feedback! We’re delighted to hear that your booking experience was smooth and that Bikram was patient, attentive, and took the time to listen to your needs.
We truly appreciate you choosing Viva Holidays and taking the time to share your positive experience. We hope you have a wonderful holiday and create many unforgettable memories!
Warm regards,
Team Viva Holidays
Madhav from viva holiday's was 1st…
Madhav from viva holiday's was 1st class from the start full of information about our chosen trip nothing to much trouble even though we asked him lots and lots of questions 👍
3. oktober 2026
Svar fra Viva Holidays
Dear Mr Walton,
Thank you so much for your fantastic review! We’re delighted to hear that Madhav provided such a first-class service and was able to answer all your questions along the way. It’s wonderful to know that you felt well informed and supported throughout the planning of your trip.
We truly appreciate your kind words and your trust in Viva Holidays. We hope you have a fantastic holiday and create some wonderful memories!
Warm regards,
Team Viva Holidays
First time using Viva Holidays
We have just returned from a trip to Marrakesh and Agadir booked by Amit at Viva holidays, It was our first time using them so we were a bit apprehensive how it would go. He arranged all the flights, transfers and accommodation.
All went well until we arrived at our hotel in Agadir, which had been double booked for our first nights stay. The hotel made arrangements for us to stay in an alternative hotel for the one night and check in the following day. This was an inconvenience, not Viva Holidays fault but that of the hotel booking agents they used.
Apart from this issue all the accommodation and transfers were excellent and we would consider booking through Viva Holidays again.
11. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Viva Holidays
Dear Geoff,
Thank you for sharing your experience and for choosing Viva Holidays for your first booking with us.
We’re pleased to hear that Amit was able to arrange your flights, transfers, and accommodation and that everything went smoothly overall. We’re sorry for the inconvenience caused by the hotel’s double booking in Agadir, and we appreciate your understanding that this was an issue with the hotel rather than Viva Holidays.
It’s great to hear that you were happy with the accommodation and transfers overall, and we’d be delighted to assist you with another holiday in the future.
Kind Regards,
Team Viva Holidays
Pakanj was outstanding
Pakanj was outstanding, very helpful throughout the booking process. Explained things clearly and offered meaningful suggestions and options. Booking for Maldives holiday was a holiday experience in itself. Thanks Pakanj.
30. september 2026
Svar fra Viva Holidays
Dear M Matslka,
Thank you for sharing such wonderful feedback. We’re delighted to hear that Pankaj was so helpful throughout your booking process and that you appreciated the clear explanations, suggestions, and options provided.
It’s lovely to know that booking your Maldives holiday was a holiday experience in itself! We truly appreciate you choosing Viva Holidays and taking the time to share your experience.
We hope you have an unforgettable time in the Maldives and look forward to helping you with your future travels.
Warm regards,
Team Viva Holidays
Just booked a 3 stop stay to Lake Como
Just booked a 3 stop stay to Lake Como, Garda and Venice with Vishesh. Really helpful and informative with options. Look forward to travelling May 2027
30. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Viva Holidays
Dear Pauline,
Thank you so much for your wonderful review! ⭐ We’re delighted to hear that Vishesh was so helpful and informative while arranging your three-stop holiday to Lake Como, Lake Garda, and Venice. It’s fantastic to know that he provided you with a great range of options and made the booking process a positive experience. 😊
We hope you have an amazing time exploring these beautiful destinations in May 2027 and create plenty of unforgettable memories! ✨
Warm regards,
Team Viva Holidays
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