Vincents Solicitors Anmeldelser 

Callum Dudley is the reason I used this firm of solicitors. I couldn’t care less about the firm, all I know is that Callum has always done a fantastic job for me. I will continue using Callum for future transactions. This particular transaction wasn’t the easiest but Callum stayed calm and dealt with issues as they were thrown at us. Thanks to Callum we completed in a timely manner.

We were the sellers in a transaction where this firm represented the buyers. The buyers were first-time buyers, we had already moved out of the property, and there was no onward chain. Their offer was accepted on 1 August, yet the transaction did not complete until the following March – more than seven months later.

Throughout the process we found the buyers’ solicitors extremely slow and difficult to deal with. There were lengthy periods with little apparent progress, matters that had already been answered were revisited, and basic errors caused further unnecessary delay.

One particularly concerning example was their insistence that the transaction could not proceed while a Land Registry application relating to some additional land was pending. When we made clear that we were therefore going to withdraw from the sale and accept another offer, they subsequently confirmed that the sale could proceed with appropriate wording in the contract after all.

They later advised that they could not proceed because a title was shown as closed at Land Registry and raised concerns about protecting their lender’s security. Unfortunately, the title number they had checked was not even the title number of the property we were selling. We, as the sellers, had to point out that they were using the wrong title number.

There were further delays very late in the transaction because the lender's revised mortgage offer contained the wrong purchase price. There were also basic questions raised shortly before completion about matters such as meters, the stopcock, fences and the alarm, despite these having been answered in the property information supplied many months earlier.

Conveyancing can obviously involve genuine complications and not every delay is a solicitor’s fault. However, this was a single-property, no-chain transaction with first-time buyers and a vacant property, and our experience was that far too much of the delay and difficulty arose from poor administration, lack of attention to detail and an unnecessarily obstructive approach.

The whole process was exceptionally frustrating and took far longer than we believe it reasonably should have. Based on our experience of dealing with this firm from the other side of the transaction, we would not recommend them.

Very slow, very very slow with a house purchase and sale. No communication and near impossible to get any information out of them. Holding up a whole chain through their lack of progress.
Not our solicitors but they are our buyer’s solicitors.

Very useless avoid them. Especially a Zimbabwean guy called Jo he’s a fraud. My partner has done an immigration application and he never submitted after charging £3000 for legal fees. We reached out to the senior solicitor and he wasn’t helpful. He actually told him that you will not get your money even though the application wasn’t submitted. We contacted that SRA and they comeback saying Joni’s not registered with them he’s not a lawyer he’s a fraud and we should report to the police.

Absolute useless, since getting a quote. I haven’t got a single email reply nor any progress being made with my house purchase. DO NOT USE

As a first-time home buyer, I was naturally concerned about the conveyancing process and wanted to choose a reputable law firm I could trust. That is the main reason I chose Vincents Solicitors in Lytham, and I am delighted with my decision.
Callum Dudley was the solicitor who handled my purchase, and I cannot praise him highly enough. From the very beginning through to completion, he was always available to answer my questions, explain the process clearly, and keep me informed at every stage.
We also had two face-to-face meetings, during which he took the time to address all my concerns and gave me the confidence and reassurance I needed as a first-time buyer. His professionalism, expertise, patience, and excellent communication made what could have been a stressful experience feel smooth and straightforward.
I am extremely grateful for all of Callum's help and support in purchasing my first home. I would highly recommend both Callum and Vincents Solicitors to anyone looking for a reliable and professional conveyancing service.

As first-time sellers, we were braced for the legendary stress that comes with simultaneously selling and buying a property. However, working with Jack from Vincent Solicitors completely flipped that script.

Jack is a true industry expert who supported us flawlessly through both the sale of our first home and the purchase of our new one. He was incredibly patient with all of our questions, constantly kept us updated at every single stage, and provided an exceptional level of service from start to finish. Thanks to his guidance, what is traditionally a nerve-wracking process was relatively pain-free. We cannot recommend Jack and Vincent Solicitors highly enough.

We've used Callum many times in the past for our house purchases. He is very diligent and efficient in making the process as smooth as possible. Each purchase has gone extremely smoothly with no issues and I will be using him again in the future!

Bought my house through Vincents. All of my questions were answered super fast, communication was excellent and the whole process was quick to complete. I was kept informed at every stage and felt very much in the loop. Big thank you to Lee Ogden especially, I look forward to using them again in the future.

This company ultimately lost us our house sale down to their total and utter incompetence. They clearly had no idea what they were doing. Delays responding to our solicitor and agent, continual mistakes and errors along with shocking spelling and grammar in their emails to our agent repeatedly asking for information the already had. So after 6 months of extreme stress on what should have been a simple purchase our buyer pulled out over a non
existent problem they had fuelled by their lack of knowledge.
At the end of the day you get what you pay for! Use a proper local solicitor who knows your area and knows what they are doing. I would add these were our purchasers solicitors not ours they have scarred me for life and now we have to start all over again shame on you Vincents

Many thanks to Dave Lavery for guiding us through our mortgage paperwork. He came out to the house & explained everything so clearly , made the whole thing feel very easy. Done & dusted in record time too. Many thanks.

Very approachable could always contact them if needed and would highly recommend recommend them to anyone

Callum Dudley is very much deserving of high praise and is a credit to this firm. We were recommended Callum by our estate agents, and thankfully they knew what they were talking about. Everything was handled quickly and professionally, nothing was too much trouble for Callum and his team. We've moved a few times over the last few years with my work and can confidently say this has been the best, and least stressful transaction we've ever had.

Massive thank you to Vincent Solicitors and the Chorley office for looking after me in my property move. Regular updates via email and when there was complex things like the forms Dave Lavery also called to talk me through them. I have spoken to other people that have done this with other firms and they haven’t had the good experience that I have had. Highly recommend.
He just put me at ease right away. A credit to the firm.

Just want to to express my appreciation to Amanda, Rachel and i think the other lady is called Livvy, on the speed and professionalism of dealing with a house purchase. They went above and beyond to complete the transaction in a very tight deadline. Highly recommend and will continue to instruct them for conveyancing.

Thanks so much to Callum and his assistant Rhian for dealing with our conveyancing! Callum was very efficient, approachable and friendly! I would highly recommend to any friends and family and I would use him again in a heartbeat, thanks again!

Very poor support,communication and assistance. I wouldn't recommend even to my enemy. They lack competence!!!

I’m not usually one to leave reviews, but please AVOID AT ALL COSTS. I have several solicitors in my family, so I’m not speaking without experience when I say the service provided by this firm was terrible.

I was on the very unfortunate receiving end of a sale where this firm, specifically the exceptionally incompetent solicitor Luke Robinson, acted for the individual buying my flat.

What should have been a simple sale (a first-time buyer with no chain on either side, as I was moving abroad) turned into a nine-month ordeal. Throughout the process, Luke continually failed to answer emails or phone calls from my solicitors, the estate agent, the mortgage broker, and, from what I understand, even from his own client. He repeatedly created issues where there were none and misrepresented the status of inquiries to the buyer.

Again, to make it absolutely clear: I was not a client of Vincent Solicitors. But I was on the receiving end of their appalling service, and the impact, financial and otherwise, was very real.

The target completion date was March 31st 2025, specifically so the buyer (who Luke was representing) could take advantage of the stamp duty relief. All parties agreed from the outset that this was achievable. Despite everything being ready on my side, the transaction was dragged out until 31st July 2025. The buyer missed out on those savings. Meanwhile, I incurred over £11,000 in unplanned charges (including months of additional payments and legal fees far exceeding the original quote). I know the buyer was also left in a highly frustrating position, unable to move into the flat when expected, and I feel incredibly bad for him, having to experience this type of behaviour during your first time purchase.

Vincent Solicitors may wish to characterise this as a “difficult” transaction or one that was completed “within 6 months”, but this doesn’t hold up to scrutiny:
• The offer was accepted on 6th December 2024 and the sale completed on 31st July 2025, nearly nine months later
• Solicitors deal with missing documents and follow-up requests all the time, surely that’s part of the job. When information was requested, it was provided promptly and documented via email. This was not a complex transaction; it was made difficult by Vincent’s lack of responsiveness

Vincent’s may try to argue that “missing documents” were to blame for the delays, but that would be misleading. The contract pack was sent over in January, and whenever additional documents or clarification were requested, they were provided quickly, all supported by a paper trail. The real issue wasn’t missing information, it was Luke’s persistent failure to engage. Their lack of responsiveness, especially from Luke Robinson, created entirely avoidable delays and made what should have been a straightforward sale far more difficult than necessary.

A quick glance at other reviews (including on Trustpilot) suggests this obstructiveness is not an isolated case.

While the firm might claim they “act in the best interest of their clients”, I find that difficult to believe when reviewing the following:
• The buyer’s parents had to request a face-to-face meeting after 7.5 months, which was postponed twice, and ultimately replaced with a phone call containing outdated information
• The buyer was told Vincent’s were “awaiting responses” from my solicitors, despite those responses having already been sent and followed up multiple times
• A transaction with clear financial urgency was allowed to overrun by four months with no sense of priority

This was not a one-off misstep. It was consistent mismanagement, and it cost both parties dearly

Their Mr Mathew's was the worst man and so called solicitor ever had the displeasure of meeting. After paying him 6 cheques and more he turned nastier. Failed to act professionally typed own free will missed half the hearing he did not defend or speak to the disrespectful judge lost my files with vital evidence. Has ruined any chance of recovering debts owed or expediting judgements has ruined by writing wrong name on court Order. All remain outstanding after 10yrs. The Preston office withheld vital evidence' busy rummaging for any thing to avoid paying back. Sending slanderous e mails to a paid sltr who also failed resolving or retrieving anything from 2015 to 2018-20

Callum Dudley has been dealing with the sale of my late daughter's estate over the last two years. During that time he has been a consistently outstanding professional - efficient, precise, and timely in everything he has handled. He has communicated fully and concisely at every twist and turn of a complex sale and brought it to final closure. My sincere thanks to him and the rest of the team at Vincents.