We were Very surprised to be charged a gratuity of $160.00 each, which was never mentioned. According to our documents AAA was suppose to give us each an onboard credit of $75.00 each which we got.... Vis mer

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Shout out to the great service of our servers Maria and Sarah, our bartenters Rey and Jerich, our room steward Louie! They were fantastic; working above and beyond. The quality and variety... Vis mer
Loved the service from the bar especially sunjay Loved the service from dining service especially ramat Did not enjoy Sabrina who seemed like she was always bothered by our questions about the e... Vis mer
Everything was top notch and great! All positive, no negatives. We loved everything about our Victory II experience. We are not cruisers not world travelers, so we wondered if this trip would be “out... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Victory Cruise Lines invites travelers to explore North America’s most remarkable waterways aboard intimate ships designed for destination-focused discovery. Sailing the Great Lakes, St. Lawrence Seaway, Canadian Maritimes, and East Coast, our all-inclusive experience features a pre-cruise hotel stay, included shore excursions in every port, unlimited beverages, regionally inspired cuisine, and engaging onboard enrichment. Combined with personalized service and access to ports larger ships cannot reach, every voyage offers a deeper connection to the history, culture, and natural beauty of each destination.
Kontaktopplysninger
222 Pearl Street, 47150, New Albany, USA
- (855) 556-7193
- info@victorycruiselines.com
- www.victorycruiselines.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The staff and the services provided…
The staff and the services provided were excellent.
The ship itself is in immaculate condition and the itinerary was wonderful. The meals were delicious and plentiful.
The only downside was the size of the cabins but honestly, you were only in them to sleep and shower.
Beautiful way to see the Great Lakes
We were so happy with how clean and well kept all areas of the ship were...the housekeepers are so accomodating...filling up our water bottles,listening to any concerns we had and acted immediately on any requests, cleaning our room at convienent times and greeting you with a smile every day. The food choices were wonderful...it would be hard to imagine not finding thigs to eat. The wait staff was also incredibly attentive to our needs...they had it to us before we even asked. Every worker on the ship always took time to say hello. Never having been on the lakes we really enjoyed all the stops the ship made. The Lakelorian and the cruise shore director were great..so helpful and took time to make sure we had the right info at each trip. Having the same buses was very nice...great drivers and buses were always clean. The local guides were all really worth listening to too. The nightly entertainment was so enjoyable...what a talented group of musicians...they did a great job! My one suggestion would be to have a hotel that had a shuttle from the airport to take when you arrived to start your trip. The hotel was fine.
Service
Loved the service from the bar especially sunjay
Loved the service from dining service especially ramat
Did not enjoy Sabrina who seemed like she was always bothered by our questions about the excursions
Would have liked to spend an overnight in Milwaukee or Cleveland as opposed to time in more time Escanaba and would not go to Soo lock town on a Sunday since everything was closed
Could have cut out Escanaba
Victory Cruises Review
Excellent experience! Highlights were Niagara Falls, the Ford Museum, and Mackinac Island. The food was excellent. Movies in the afternoon or evening would enhance the cruise. Daily newsletters in the room would be beneficial as a reminder of the day's activities. Staff was excellent. Some of the ports lacked attractions.
The service and food quality were great!
OK but would not go on Victory again
I liked the staff. I thought they were so friendly and attentive. The food was what would be expected for a cruise but not exceptional. The excursions that you paid for were not worth the price. One claimed get your walking shoes on and the only walking we did was from the bus to the ice cream bar. The boat did not seem real concerned with health issues. Hand Sanitizer was available going into eating areas but not enforced. Buffets lines were really lax. My husband and I both got very sick with a virus from the cruise
Highly Recommend!
Highly Recommend!! The service and the staff were outstanding on Victory 1. The Great Lakes was never on the top of my travel list, but I was pleasantly surprised exploring this part of the United States!
The service and the food were…
The service and the food were outstanding. We had only one "day at sea" and there were not many activities to take advantage of. There was a half hour of bingo and a couple of activities or short lectures. Although we would love a longer cruise we are concerned about the extra sea days on a smaller ship.
Cruising the beautiful Great Lakes
Pros: The food and the service was exceptional. Uno was the best waiter we've ever had. Ari did a nice job on our room. The excursions were interesting and were run smoothly and efficiently.
Cons: the rooms were very small. We enjoyed the talks but a door between the tavern and lounge would have cut down on the noise.
Loved It
Service was terrific! Stateroom was great for solo traveler. Food and beverage were delicious, very very plentiful with great variety.
Staff was wonderful hard working and…
Staff was wonderful hard working and always smiling.
Best food I’ve ever had on a cruise, kudos to your chef and his staff.
Excursions were very well organized and informative.
I enjoyed the nightly entertainment. Band members were talented and friendly.
Excellent staff
The ships crew was amazing
The ships crew was amazing, the food was delicious, the lectures informative and the land trips were well organized with good guides.
Personal attention
Personal attention. Several employees were able to call me by names after only a day or two.
Very noisy in the room on deck 4 from…
Very noisy in the room on deck 4 from the mechanical room close by.
Rooms are very small & old. Very small shower
Staff was very good & friendly
Your staff is stellar:friendly & very…
Your staff is stellar:friendly & very helpful. The food was excellent, tasty, & plentiful. I enjoyed every tour we took. There was lots of information given. The band was fantastic!! But I tend to be a bit claustrophobic so the cabin gave me some anxiety.
Outstanding!!
It would really be hard to improve on what our experience was on Victory's Great Lakes Cruise. Food was superb at every meal! Staff was the best I have ever experienced on a cruise and the excursions were amazing!! I can't say enough except to give our whole experience 10 STARS!
Great business model
Great cruise, excellent crew, wonderful excursions and lectures, good food, and what's not to like about a "floating open bar" We like the all-inclusive approach - keep up that business model.
We are experienced cruisers.
We are experienced cruisers.
Your staff was outstanding and among the best we ever interacted with.
From our room attendant to all of the people in the dining rooms we couldn’t have asked for better service. They were all outstanding.
The people we interacted with on the bus and excursions were also fantastic.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








