I absolutely recommend Vetsend for all your animal needs. It is the only place I can buy Vetality Trout Wet Food for my dog with heart failure. Recently she has got bored with it, and I was refunded t... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The customer service at Vetsend was brilliant! I accidentally ordered some food for my dog that he won’t eat so I wanted to return it for a refund. I emailed Vetsend and they replied promptly and poli... Vis mer
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Good afternoon! Thank you for the fast and efficient delivery. My cats really enjoyed the treats. Thanks especially for letting me know where the package is and when it will arrive—that's important.... Vis mer
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The packaging was all wrong. The product I ordered is supposed to be kept BELOW 25 degrees but it was sent wiht NO coolant around it (other companies definitely do this) on days where tou outside... Vis mer
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Informasjon om virksomheten
Om Vetsend
Skrevet av virksomheten
Vetsend.co.uk is the online shop for your pet's health. Through our digital platform, we provide the very best for your pet. In our online shop, you'll find a wide range of high quality products for pets.
✓ Free professional veterinary advice
✓ More than 20,000 products available
✓ Over 500 high quality brands
Vetsend app
Download our Vetsend app now and enjoy exclusive app-only deals!
Friendly customer service
At Vetsend.co.uk, you benefit not only from an extensive range of high quality products, but also from fast and friendly customer service. Do you have questions about a product or your pet's health? Our Veterinary team, consisting of veterinarians and veterinary nurses, is here to help. They are happy to provide professional, no obligation advice so you can always make the best choice for your pet.
★ Customer Service: customer-service@vetsend.co.uk
★ Veterinary team: veterinarian@vetsend.co.uk
★ Whatsapp: 0031- 850 871 821
Newsletter
Looking for great offers and helpful tips to give your pet the very best care? Sign up for our newsletter today and receive the latest discounts and expert advice straight to your inbox!
Vetsend.co.uk - Online Pet Pharmacy
Skrevet av virksomheten
- Extensive Range of Products
- With thousands of products, our extensive range includes high-quality pet medication, (diet) food, daily supplies, accessories and other care products.
- Professional Customer Service
- If you have any questions regarding your order or any of our products, please feel free to contact our Customer Service Team via e-mail customer-service@vetsend.co.uk or Whatsapp 0031 850871821
Kontaktopplysninger
Emmerblok 1, 4751XE, Oud Gastel, Nederland
- customer-service@vetsend.co.uk
- www.vetsend.co.uk
Promotions
4,5
Enestående
5k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great prices and products
Great prices, products abd delivery prices so reasonable amd fast
20. april 2026
Great value and brand selection
Really pleased with the renal cat taster pack. Excellent value and a good selection of different brands to try out with my cats.
Great customer service when I contacted them with a query.
Thank you
14. april 2026
Very easy to find what i needed and…
Very easy to find what i needed and fast delivery. Well packaged.
14. april 2026
I am really pleased with the quality…
I am really pleased with the quality item I received. The item was carefully packaged and delivery was fast and I was kept informed of the expected delivery date. Thank you.
17. april 2026
Kept Informed Every Step Of Journey
After Some Research, I Decided To Try This Product.
Kept Informed At Every Step Of Journey.
Fast Dispatch & Fast Delivery.
Not Disappointed.
Will Use This Company Again.
29. mars 2026
Keeps cat free of stuvite crystals
Quite speedy service and delivery
My cat with stuvite crystals likes the dry food purchased
He has a handful everyday which seems to be working to keep us away from the vet with this issue. A different flavour would also be useful as he does get bored with them and I have to alternate with another brand and supplier
12. april 2026
The product is good and it was very…
The product is good and it was very easy to order. The only problem for myself is the delivery(5 days or more it is a bit to much I think).
12. april 2026
Good delivery and the product works…
Good delivery and the product works well for my dog.
14. april 2026
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
To say I'm disapointeded is the…
To say I'm disapointed is the understatement. Your carrier Yodel is not doing what they are paid for. My sensative cat food still has not arrived and it should have been here on 30.4.26. It is now 5.5.26 and still no cat food. You have my money, is this theft?
Get hold of Yodel and chase them, put a bomb under their bums and get my parcel here pronto PLEASE.
2. april 2026
Svar fra Vetsend
Dear Gwyn,
Thank you for sharing your experience. We are truly sorry to hear about the delay with your cat food order, especially given the sensitive nature of the product. We completely understand your frustration and sincerely apologize for the inconvenience.
We will investigate the matter with Yodel immediately and ensure that your parcel is either delivered as soon as possible or, if necessary, arrange for a replacement shipment. Rest assured, we will take care of this for you.
Thank you for your patience, and we hope to resolve this swiftly. If you have any further questions, please don't hesitate to reach out.
Kind regards,
Team Vetsend
Excellent prompt service
24. mars 2026
Quick and efficient service
The product came damaged but when I reached out to the vetsend they immediately resent a new one. New one also came in a damaged box idk what was happening with the delivery of that item but thankfully the item wasn’t damaged this time. Service and assistance was very quick and efficient. The product is doing a good job too, my cat’s skin is healthy
8. april 2026
Svar fra Vetsend
Dear
Thank you for your review. The only order we can find is for 2 products. Could you please contact our customer service?
With kind regards,
Team Vetsend
Fast service and the product I wanted…
Fast service and the product I wanted for my cats was delivered without fuss or bother
7. april 2026
On two occasions I have not received my…
On two occasions I have not received my order
The courier company have delivered to another location
But vetsend expect me to fill out the claim form for the courier
Not a good experience
1. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vetsend
Beste klant, Bedankt voor uw reactie. Wat spijtig om te horen dat uw pakket kwijt is geraakt bij onze vervoerder. Helaas is een claimformulier nodig om het bedrag aan u te retourneren. Als u hulp hierbij nodig heeft horen we dit graag.
Met vriendelijke groet, team Medpets
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.