10/10 customer service, every company should strive to be like Venture! I had purchased a travel pushchair from their website for a trip we had planned that upcoming weekend, however the incorrect ite... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Duo lite baby playpen , so easy to assemble and looks great , ten month old granddaughter loves it. Very well made and has a lovely mat that you can change the design pattern. Paid for next day deli... Vis mer
Great dog gate except that our Lurcher puppy, now adolescent chews it alot which is a challenge for any gate. Unfortunately no separate parts for the gates but given money off voucher as we'd got thr... Vis mer
Ordered a playpen which arrived very quickly. Can’t fault the ease of ordering and their delivery process. However after arriving, I discovered a seam that wasn’t stitched properly next to the zip. I... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Venture UK is an award winning baby and toddler products brand based in the UK. With a wide range of products from baby playpens to pushchairs, car seats and much more, Venture designs and develops products made by parents, for parents all over the world!
Kontaktopplysninger
Unit 1, Block 1, Shenstone Trading Estate, Bromsgrove Road, B633XB, Halesowen, Storbritannia
- hello@venture-baby.com
- www.ventureuk.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 66 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Good if not faulty
Ordered a playpen which arrived very quickly. Can’t fault the ease of ordering and their delivery process. However after arriving, I discovered a seam that wasn’t stitched properly next to the zip. I have tried contacting their customer services to try exchange or get a replacement net - no reply. Personally, the quality of the product itself and their lack of aftercare service wasn’t worth the price.

Svar fra Venture
The delivery by DPD wasn't good
The delivery by DPD wasn't good, as I've experienced with them in the past, I don't want this to reflect on the company as my one year old grandson loves his playpen, it is very well made, great quality and worth every penny.
5 days late and counting
My next day delivery from DPD states each day it will be delivered then moves to the next day. I have not received the items. Now says Monday - do these items actually exist. Annoying as I could have bought from Amazon and I need by Tuesday at the latest.
Upgraded as product arrived and was well packed and great. A bit difficult to get some of the ends on 1st time (needing a good bash) but once up easy to change configuration - Mats are good too. It’s the delivery that was the issue BUT talking to the DPD guys that are working flat out from 4am and Royal Mail strikes have increased demand.
Great service and quick response.
Product has not been delivered after 5…
Product has not been delivered after 5 days from supposed delivery date! Not sure DPD even attempted to deliver to my house! DPD are now going to deliver to pick up point that is nowhere near where I live! Appalling service!
I received my order within two days…
I received my order within two days ,great service .I have not opened yet as it’s a Christmas present for my great granddaughter
Gate didn't stand up to my dogs
Gate didn't stand up to my dogs. Manufacturers need to realise that when they supply a gate with extensions the gate needs to be strengthened. Also, the pressure fit doesn't work as well as your good old Lindam gates.
Really poor experience
Really poor experience. Struggled to assemble the parts which I thought was a faulty product or a fault with design. Customer service took a lot of emails and they are refusing to sort the return leaving me to arrange my own courier at my own cost. They asked for a photo which is useless to show the issue, then they said as I refused to provide evidence (by that time I just gave up with them) so am now trying to sort posting back to them. Will provide another review if they actually give me a full refund or not. Given the product is to help parents of young children you’d expect better customer service as a base level. Shame as product looks great on website
This company is extremely helpful and…
This company is extremely helpful and happily solved an issue I had recently regarding a refund.
La rapidité de votre livraison
Excellent
Fast delivery, on time, excellent product. Pretty straightforward to put together and my grandson was super comfy in it. Needed to get him in to something bigger than the Moses basket and this was perfect .
Solid, attractive playpen
Lovely, bright, attractive playpen, pieces can be added or removed for size. I bought this for my 5 month old as she has just started rolling. I was hoping it would fold completely flat when not in use so I would be able to store it behind the couch, but this wasn’t the case. On the plus side, it can be reshaped to suit whatever space there is in the room, and at full capacity there’s plenty of space for a baby to play. It’s pretty easy to set up once you get the hang of it - just make sure to knock the pieces firmly into place for safety reasons!!
When the baby’s crawling I will want to add pieces which will take up a lot of space it my small-ish living space and will have to keep building and dismantling but this should only takes a few minutes. Overall happy with my purchase!
Great customer service and product!
Excellent playpen
Excellent playpen, my little boy loves it!! Speedy delivery and easy to construct
Good quality product and faultless…
Good quality product and faultless service.
Bought a second playpen for my…
Bought a second playpen for my daughter. Great value, well made.
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