10/10 customer service, every company should strive to be like Venture! I had purchased a travel pushchair from their website for a trip we had planned that upcoming weekend, however the incorrect ite... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ordered a playpen which arrived very quickly. Can’t fault the ease of ordering and their delivery process. However after arriving, I discovered a seam that wasn’t stitched properly next to the zip. I... Vis mer
Selskapet har svart
I ordered a Safety gate which arrived quickly and efficiently, however, I then realised I needed an extension piece as the doorway is slightly wider than standard. I ordered it and was told via email... Vis mer
Placed an order for a playpen. There was an issue with Evri delivering to a local collection point. Contacted Venture, they said they would investigate, and have subsequently gone quiet. Product has... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Venture UK is an award winning baby and toddler products brand based in the UK. With a wide range of products from baby playpens to pushchairs, car seats and much more, Venture designs and develops products made by parents, for parents all over the world!
Kontaktopplysninger
Unit 1, Block 1, Shenstone Trading Estate, Bromsgrove Road, B633XB, Halesowen, Storbritannia
- hello@venture-baby.com
- www.ventureuk.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 66 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Awful experience
Awful experience. When i received my Aura stroller, I thought it looked great and cosmetically no issues. I binned the box and used my stroller outside like any normal person would? Upon using my stroller a couple of times, my 1 year old son had learned how to unclip himself from the flimsy harness clip. I emailed to ask if I could return the stroller if I supplied a box paid for out of my own pocket, and was advised that if I sent the stroller back without the original box, and because I had actually used the stroller which would show signs of “wear” that I was not entitled for my money back.
A 1 year old child should not be able to open a harness on a stroller and I should not be refused my own money back, because of an issue with their stroller. The advisor behind the email had absolutely no empathy what so ever in listening to my reasoning behind wanting my money back. Will not be ordering again and just a heads up to people wanting to purchase the stroller, the clip is flimsy.
Great customer service!
Very quick to deliver and the customer service is great, I got exactly what I needed.
It’s such a sturdy play pen
It’s such a sturdy play pen. Great for pulling themselves up to standing. Can be used indoors or out. Easily cleaned. So glad I purchased it
Perfect service
Fantastic product & customer service!
Fantastic playpen really sturdy and…
Fantastic playpen really sturdy and big. Super fast delivery. 100% recommend
Very easy to order
Very easy to order. Delivered very quickly. Easy to assemble. Very good quality.
even though I unfortunately had to…
even though I unfortunately had to cancel my order its was very fast efficient service.
Great value for money
Super easy to put up, looks great and keeps my little one safe when i need to pop out the room.
I was sent the wrong panel
I was sent the wrong panel, so I called them the lady that answered was such a diamond, was lovely on the phone and sent the right panel the next day which was so handy would definitely recommend this company
Lovely Playpen
Clear description of product and easy to order on website, delivered quickly and in good condition. Easy to assemble product - it is sturdy and can be changed into different shapes and sizes. If it needed it be stored it doesn't take up much room.
Great stroller
Firstly I was amazed that I received my order 24 hours after ordering it. Also the stroller itself is lovely and sturdy. The seat unit is padded and looks comfortable, with the option of reclined positions. I love the large wheels, which are great for going over uneven paving or rougher terrain, and for a generally smooth ride. I love the basket - not only is it roomy, its so easy to get things in and out. Plus the stroller looks so stylish. I must admit I was anxious about ordering a new brand from a company I hadn't heard of before, but I decided to take a gamble and I'm so glad I did. I wouldn't hesitate to recommend
Great quality product and fast service
The play pen we ordered arrived the next day. It is of a high quality and the little one is enjoying it.
Amazing playpen
Amazing playpen, strong and sturdy and arrived less than 24 hours after purchasing! Perfect.
Really pleased!
Absolutely amazing service from start to finish. Great price out there for a playpen and came with so many great accessories. My little one absolutely loves it and has so much fun playing. Delivery was so quick too!
Saved me £30 and was here in no time…
Saved me £30 and was here in no time especially at new year.
Tuote oli sitä mitä luvattiin.
Good if not faulty
Ordered a playpen which arrived very quickly. Can’t fault the ease of ordering and their delivery process. However after arriving, I discovered a seam that wasn’t stitched properly next to the zip. I have tried contacting their customer services to try exchange or get a replacement net - no reply. Personally, the quality of the product itself and their lack of aftercare service wasn’t worth the price.

Svar fra Venture
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







