VAXLAMP Anmeldelser 

229
TrustScore 4 av 5

3,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

Schöne helle Lampe . Das Anbringen der Lampe war relativ einfach . Der vordere Haltearm senkt sich durch das Gewicht des Lampenschirmes etwas ab wasich eigentlich sehr schade finde .Die Lieferzeit war... Vis mer

Selskapet har svart

Vurdert til 2 av 5 stjerner

The products when they arrived did not look of the quality I expected for the price. The reported savings are certainly fabricated in my opinion. One was particularly cheap looking so I decided to... Vis mer

Vurdert til 5 av 5 stjerner

I ordered an Osterich lamp and I crossed my fingers that it would arrive...I was pleasantly surprised that it arrived on time, in perfect order and the quality is fantastic. Once you put it all toget... Vis mer

Vurdert til 5 av 5 stjerner

I'm and interior designer and my project was to design my clients dressing room. When my client entered the room she gasped in delight and said these words, " This is a show stopper!" She was soooo ha... Vis mer

Informasjon om virksomheten

  1. Lampeforretning

Skrevet av virksomheten

VAXLAMP is a trustworthy and useful store that specializes in selling room lights and room lamps. It is a professional lighting mall with a wide range of lighting products, including various types of chandeliers, pendant lights, floor lamps, wall lamps, table lamps, and more. Whether you are selecting the right lighting fixtures for your living room, bedroom, kitchen, or office, you can always find suitable products here.


Kontaktopplysninger

3,9

Bra

TrustScore 4 av 5

229 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 90 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,9

Alle anmeldelser

(229)

94 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Llevo muchos días esperando la entrega…

Llevo muchos días esperando la entrega de mi lámpara y el pedido sigue con retraso. Agradecería que me informaran del estado y de la fecha prevista de entrega.

26. august 2025
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Svar fra VAXLAMP

Hola Sara,

No se entregó correctamente ayer y está de camino a una oficina/estación de paquetería de DPD Pickup para su recogida.

Por favor, contacta con tu DPD local para programar la entrega o la recogida. Gracias.

Vurdert til 1 av 5 stjerner

Retour above 100 cm decline

Retour above 100 cm decline
Adress not matching for retour
You have to pay
Dont buy here

20. august 2025
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Svar fra VAXLAMP

Hallo Sergio, deze lamp heeft bedrading nodig. U heeft voor of na uw bestelling geen contact met ons opgenomen om een ​​verlengsnoer aan te vragen voor aansluiting op de stekker. Dit is een eenvoudig probleem; het toevoegen van een verlengsnoer lost het probleem op. Als u het product moet retourneren, is dit geen kwaliteitsprobleem van onze kant en kunnen we de retourkosten niet dekken. Als het postkantoor geen pakketten van 100 cm lang kan verzenden, kunt u een andere koerier overwegen. We betalen u het volledige bedrag terug na ontvangst van het geretourneerde product.

Vurdert til 2 av 5 stjerner

Keine Beschreibung für das…

Keine Beschreibung für das Zusammensetzen der Lampe( bzw. nur eine schwarz/weiß Kopie bei farbigen Drähten) selbst nach mehreren É-Mails mit Bildern war der Anschluss nur über einen Elektriker möglich. Die Lampe selber war gut und funktioniert einwandfrei.

6. august 2025
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Svar fra VAXLAMP

Hallo Thomas,

Die meisten unserer Leuchten benötigen eine Verkabelung. Wir entschuldigen uns für die Unannehmlichkeiten, die durch die etwas komplizierte Verkabelung entstanden sind. Wir freuen uns auch, dass Ihr Elektriker Ihnen bei der Lösung des Verkabelungsproblems helfen konnte. Sollten Sie weitere Hilfe benötigen, kontaktieren Sie uns gerne.

Vurdert til 1 av 5 stjerner

Vaxlamp did not work

The ordering process on the 72" bar light worked well, with quite prompt delivery. I had a professional electrician install the light, but it does not work. The electrician thinks the driver is faulty. It is not worth sending it back to China so I count it as my loss.

28. juli 2025
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Svar fra VAXLAMP

Hi Susan,

Sorry. We did not hear from you about this issue. You can come to us since the product has a 12-month warranty. For example, we can send you the new LED driver for replacement. Don't worry. One of our support members will contact you and provide the solution as soon as possible.

Vurdert til 3 av 5 stjerner

It took longer time than you promised…

It took longer time than you promised on your Home page to the deliver.

17. juli 2025
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Svar fra VAXLAMP

Hi Per, your order was placed on July 14th and sent out on July 17th. Since it was shipped via the tax-prepaid channel, the customs clearance and transportation took a little longer. It was delivered on August 1st, which is three days later than expected. We apologize for this delay, and thank you for your kind understanding.

Vurdert til 5 av 5 stjerner

My order arrived damaged

My order arrived damaged, but VAXLAMP’s support—especially Cathy W.—was quick, polite, and solution-oriented. They offered options right away and ultimately processed a full refund promptly, exactly as promised. It’s reassuring to see a company stand by its policy and make things right without hassle. Thank you for the professional, considerate service!

13. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

It was not compatible with our swedish…

It was not compatible with our swedish electric system.I had to rebuild it and discard most of the lamp before I could use it.

17. juli 2025
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Svar fra VAXLAMP

Hi Nils, this is the first time we have been told our light is not compatible with the Swedish electric system. Sometimes the wirings might be damaged during transportation. We apologize for not being able to assist you before you worked it out.

For any further assistance, please feel free to contact us. We are always here.

Vurdert til 5 av 5 stjerner

Good company to work with.

I purchased a lamp from Vaxlamp that I thought I would love, but when it arrived it wasn’t what I wanted and there were some defects. While initially there was some back and forth, they ultimately did the right thing and issued a full refund. It seems to be a good company that values doing right by its customers.

25. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

My house cought fire

My house cought fire . Because of a known fault the VAX refuse to sort out . Which is the filter when clogged over heats burn s the contents of what was hoover causing it to catch fire. some house fire have been a direct result of vax hoover s . Please report them if have one if smell burning or sparks stop using it and dispose of or take back for refund don't except an exchange. I brought mine over a year ago lost receipt. They mugged me off basically I m going legal . VAX don't reach out . You did nt even have the decency to ring even know I was promised a call from manger . They try to ignore you . Hoping problem will go away . You can sue thought no win no fee solicitor s .

4. juli 2025
Anmeldelse skrevet uten oppfordring
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Svar fra VAXLAMP

Dear Sir or Madam,

Our brand is VAXLAMP, not VAX. And our main products are lighting. Please delete your review as you posted to the wrong company. Thank you.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

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