Highly, highly satisfied return user for the last...oh, 24 years at least! Yes, I do purchase multiple incredible Vaja handcrafted cases upon each new iPhone, MacBook Air and Pro releases! Sure, I a... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I've been ordering one or two customized cases per year from Vaja for about a decade, and I've always been very happy with the results. This year I asked them to emboss some lettering into a type of l... Vis mer
Vaja used to be amazing with great customer service. Now they totally suck. I've spent thousands on Vaja cases over the years but when my latest one started to fall apart they really didn't wa... Vis mer
Selskapet har svart
Typically good products but why they have to ship for FEDEX signature required is crazy. I don't have enough time to drive over the the next state to pick up from facility nor do I want to sit home a... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Butikk med tilbehør til mobiltelefoner
- Mobiltelefonforhandler
- Datautstyrsbutikk
- PC- og datatilbehør
- Produsent av lærvarer
- Lærvarebutikk
Skrevet av virksomheten
Vaja is a premium leather goods company founded in 1999, specializing in handcrafted leather cases for Apple devices, including iPhone leather cases, iPad leather cases, MacBook leather cases, and AirPods accessories. Every Vaja product is made using high-quality Argentine leather and produced with a strong focus on craftsmanship, durability, and design. Our leather cases are designed not only to protect your devices, but to enhance how they look and feel in everyday use. From slim leather iPhone cases to wallet leather cases and full leather iPad covers, we aim to create products that combine functionality with timeless aesthetics. Many of our designs include features such as magnetic closures, detachable wallet systems, and personalized options like embossing and custom color combinations. All of our custom leather cases are produced in Argentina by skilled artisans, with certain models also available through our European warehouse for faster delivery. Because of the handcrafted nature of our leather products, each item reflects attention to detail and a commitment to quality that goes beyond mass-produced alternatives. Over the years, Vaja has built a loyal customer base, with many customers returning across multiple device generations. At the same time, we continuously review and improve our materials and designs to ensure they meet the expectations of a premium leather product. Our customer service team works closely with each client to provide support, answer questions, and resolve any issues that may arise. Whether you are purchasing your first leather phone case or returning for another custom leather piece, our goal is to deliver both a product and an experience that reflect the values behind the Vaja brand. We believe that true quality is defined not only by the leather we use, but by how our products perform over time and how we support our customers throughout their journey.
Kontaktopplysninger
4,1
Bra
31 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Always highly satisfied with Vaja products
Highly, highly satisfied return user for the last...oh, 24 years at least! Yes, I do purchase multiple incredible Vaja handcrafted cases upon each new iPhone, MacBook Air and Pro releases! Sure, I also purchase "other companies'" iPhone cases, and some expensive ones too, but I somehow always revert to/grab a Vaja case in the morning prior to departing the house. Why? because simply, nothing comes close in the feel, touch and safety. Period. And, oh, customer service is equal to none. Abraham has been there whenever I needed him - for the last, shall we say at least the last 15 years (no, I am not that old, believe me, and neither is Abraham...)
2. mai 2026
Anmeldelse skrevet uten oppfordring
Custom orders
I've been ordering one or two customized cases per year from Vaja for about a decade, and I've always been very happy with the results. This year I asked them to emboss some lettering into a type of leather they hadn't embossed before, and were unsure about. They did a number of tests with different leather samples, sending me photos via email each time, and we went back and forth adjusting things until we were both happy with the results. I just got the cases and they look great. I look forward to the next round!
30. april 2026
Anmeldelse skrevet uten oppfordring
Easy and effective
Easy and effective
Surprisingly soft and easily cleans electronic surfaces. I used it successfully on the computer desktop screen.
Natural Screen Cleaner
21. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vaja
Thank you for your review.
Glad to hear the screen cleaner is doing the job well. It’s one of those things you don’t really think you need until you use it and it just makes sense.
We appreciate you taking the time to share your experience.
– Vaja Customer Care
I have purchased Vaja Cases for 6 years…
I have purchased Vaja Cases for 6 years now. Not only are products first class, but their customer service is even better. They answer questions, and fix things if I am not satisfied.
15. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vaja
Thank you for being with us for so many years.
It’s great to hear that both the product and the support have been there when you needed them—that’s exactly what we aim for.
We appreciate you taking the time to share this.
– Vaja Customer Care
I have been a Vaja customer since just…
I have been a Vaja customer since just after the first iPhone was released. I was lucky to stumble onto them when performing an internet search at that time.
I have lost count of how many cases and iPad folios I have purchased over the years. That said, I can't see myself purchasing any other product of its type,
As a professional pilot, I've always preferred the flip top style on my iPhone's. My other half prefers the wallet.
These are the best types of cases for phones and iPads on the planet.
23. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vaja
Hi Bob,
Reading this honestly means a lot, customers like you are the reason we’re still here after all these years.
Being part of your journey since the early iPhone days, and knowing our cases have been with you through your work as a pilot, is something we don’t take lightly. That kind of long-term trust is earned, and we’re very aware of it.
It’s also great to hear how both styles, flip top and wallet, fit naturally into your day-to-day. That’s exactly what we aim for: products that don’t just look good, but genuinely adapt to how people live and work.
Thanks again for sticking with us all this time. We’ll keep pushing to make sure every new case lives up to the ones you’ve trusted for years.
Vaja Team
Timeless case
I have had the Vaja top-flip case for every iPhone I have ever purchased, and I absolutely love it. Not only does it protect every part of the phone, it does so with style and class. The leather is supple and easily cared for, only increasing in its appeal as it ages. I cannot say enough good things about this leather case. Vaja is truly a remarkable brand, with irreproachable customer service, that I would recommend to everyone.
11. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vaja
Hi Chad,
This is exactly what we strive for, something that stays with you through every iPhone generation and only gets better over time.
You captured it perfectly: protection is expected, but the way the leather evolves, softens, and gains character is what makes it personal. The leather selection is something we put a lot of care into from the very beginning.
Hearing that you’ve chosen the top-flip case every time and continue to come back to Vaja says more than anything we could claim ourselves. And your words about our customer service don’t go unnoticed, we work hard to make sure the experience matches the product.
Thanks for your continued trust and for recommending us. That kind of support is what keeps the standard high on our end.
Vaja Customer Care team
Still My Go-To After Years — Vaja Nails It Again with the Buckler Grip
I’ve been a Vaja customer for years, and this Buckler Grip case for the iPhone 17 Pro is honestly one of their best yet. The leather feels amazing as always, and the Buckler corners are beautiful. Great protection, beautiful finish, and that premium Vaja feel I keep coming back for.
10. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vaja
Thank you for your continued trust, it really means a lot to us.
Great to hear the Buckler Grip is hitting the mark for you. We put a lot of thought into those details, especially the corners and overall feel, so it’s good to know it’s coming through in real use.
We truly appreciate you coming back to Vaja over the years, that kind of support doesn’t go unnoticed. Enjoy it, and we’re here whenever you need us.
Besides there being a definite drop in…
Besides there being a definite drop in quality with my latest case, I was left being chased by Fed-Ex to pay for the shipment from Vaja that they never paid. Very disappointing experience for a premium-priced product and I likely won’t be back for a 3rd time.
14. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vaja
Hi Glen,,
Thank you for your feedback — I’m really sorry to hear this was your experience.
A perceived drop in quality is something we take very seriously, especially from a returning customer. That’s not the standard we aim to deliver, and I’d like to understand exactly what didn’t meet your expectations so we can address it properly.
Regarding the FedEx charges, this also doesn’t sound right based on your order, so we’d like to review the details and clarify what happened there as well.
Could you please reach out to me directly at support@vajacases.com with your order number? I’ll personally look into both the product and the shipping issue and work with you on a solution.
Best regards,
Vaja customer Care
Ik bestel vaker hier
Ik bestel vaker hier. En ben heel tevreden. Als je er niet uit komt wordt je netjes te woord gestaan. Ook wil ik graag zeggen, wees eens lief voor elkaar hier in de recensies. Als je ergens niet tevreden mee bent, kan het ook op een gepaste nette en respectvolle manier gecommuniceerd worden. Er word hier met een klein team ontzettend hard gewerkt. Dank je wel daarvoor Vaja!
29. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vaja
Hartelijk dank voor je bericht en voor je vertrouwen in ons — dat waarderen we enorm.
Het betekent veel voor ons om te horen dat je tevreden bent, en nog meer dat je de tijd hebt genomen om dit zo te delen. Wat je zegt over respectvolle communicatie raakt precies waar wij voor staan.
We zijn een klein team en we werken met veel zorg aan elk product, dus dit soort berichten maken echt het verschil.
Nogmaals dank voor je steun — we staan altijd voor je klaar.
Thank you so much for your kind words and for your continued trust in us — it truly means a lot.
We’re especially grateful that you took the time to share not just your experience, but also that perspective. It’s exactly the spirit we believe in: clear, respectful communication goes a long way, and it helps us do our job better every day.
We’re a small team, and we put a lot of care into every order, so messages like yours really make a difference.
Thanks again for your support — we’re always here if you need anything.
Consistently high quality for 3 generations
I've had 3 case from Vaja and and have always appreciate their quality design and materials that are above anything I could find elsewhere. I see other comments about their quality going downhill, but I've never experienced that with their phone cases.
The latest case for the 15 ProMax has a removable wallet that allows charging and car mounting. No one else makes a case a functional and as attractive.
I have had some interaction with CS (Abraham) and his responses are always timely and helpful.
2. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vaja
Thank you for taking the time to share this — and for trusting us over the years.
Hearing that you’ve chosen Vaja across multiple generations means a lot, and we’re glad the quality and design continue to meet your expectations. We put a lot of thought into features like the removable wallet, so it’s great to see that being appreciated in real use.
And I truly appreciate your mention of the customer care experience as well — it’s always our goal to be responsive and helpful when you need us.
Thanks again for your continued support.
Compliment is ook wel eens leuk om te lezen.
Ik heb voor het eerst hier besteld. En vind de levering en kwaliteit goed, niks op aan te merken.
15. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vaja
Dank je wel voor je bericht — en fijn om te horen dat je eerste ervaring zo positief is.
We besteden veel aandacht aan zowel de kwaliteit als de levering, dus het is goed om te weten dat dit ook zo wordt ervaren.
Hopelijk is dit de eerste van vele bestellingen. Mocht je ooit iets nodig hebben, we staan voor je klaar.
Thank you for your message — and we’re really glad to hear your first experience with us has been a positive one.
We put a lot of care into both quality and delivery, so it’s great to know it’s being noticed.
Hopefully this is the first of many — and if you ever need anything, we’re here for you.
What has happened to Vaja quality?
What has happened to Vaja quality? After being a loyal customer of Vaja products for a number of years I purchased a iPad case confident that the quality was exceptional.
HOW WRONG I WAS. Within months the sides became unglued with the stitching being the only barrier to stop the lining peeling away. Communication with VAJA was initially helpful but quickly descended with them saying “this occasionally happens”. My pursuit of gaining repair/replacement was greeted with a blunt, and patronising, refusal saying “we hope you continue to enjoy your case”.
Very disappointing. I shall never buy from them again and would strongly deter anyone else.
16. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vaja
Hi,
Thank you for taking the time to share your experience — and I’m genuinely sorry to read this, especially coming from a long-time customer.
What you describe regarding the case is not the standard we aim for, and I understand how frustrating it must be to see this happen after only a few months of use.
I’m also concerned to hear how the situation was handled. Even when an issue is uncommon, the way we respond should always reflect the level of care and respect our customers expect from us.
I’d really like to revisit this with you and take a closer look at both the product and the communication you received. Please contact me directly at support@vajacases.com with your order details, and I’ll personally step in to review your case and work toward a proper resolution.
Best regards,
Vaja Customer Care
I have been using Vaja cases for more…
I have been using Vaja cases for more than 10 years in all my iPHones, Vaja cases lasted longer than my iPhone until it’s no longer capable of IOS update. In fairness, this is a good quality product!
18. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vaja
Thank you for your continued trust over the years — more than 10 years with Vaja is truly something we don’t take lightly.
It’s great to hear that your cases have lasted alongside your iPhones through multiple generations. That kind of long-term durability is exactly what we aim for.
We really appreciate you taking the time to share this.
Shame.....They used to be so good...... Not any more
After purchasing many Vaja phone cases over the years, i'm afraid this will be the last one. It used be that the case would outlast the phone, not any more. The quality of product and customer service has dropped. The case, less than a year old, the magnet clasp has worn through. Customer service reply...... buy a new one 30% off !!
16. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vaja
Hi,
Thank you for sharing your experience — and I’m really sorry to read this, especially given your history with our cases.
What you describe is not what we aim for, either in product durability or in how we handle situations like this. A case showing that level of wear in under a year is something we would want to review more closely.
I’m also concerned by how our response came across. Even when offering solutions, it should never feel dismissive or transactional — that’s not the experience we want for our customers.
I’d really like the opportunity to take another look at your case and revisit this properly. Please reach out to me directly at support@vajacases.com with your order details, and I’ll personally step in to review and assist you further.
Best regards,
John
Vaja Customer Care
I have been a loyal customer of Vaja…
I have been a loyal customer of Vaja for over ten years and in that time have made multiple purchases. The quality and the customer service had always been excellent. Recently I decided to buy a case for my iPad Pro and to say I was disappointed is an understatement. When the case arrived the pad did not lock into the frame properly, one corner always popped out. After playing with it and trying everything I could think of I contacted customer service. What I was told after sending them photos was that the corners of the frame where broken (they said this was very unusual) and that if I wanted to order a replacement they would give me 30% off. This was within 6 weeks of receiving it. What an insult. I will never give them another penny for anything.
1. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vaja
Hi Lawrence,
Thank you for taking the time to share this — and I’m truly sorry to read about your experience, especially after so many years of supporting Vaja.
What you describe with the case is clearly not acceptable, particularly within such a short period of time. A fit issue like that should not happen, and I understand how frustrating it must have been to deal with it right after receiving the product.
I’m also concerned by the way this was handled. Offering a discount on a replacement in this context clearly didn’t meet your expectations, and I understand why that felt disappointing. That’s not the level of care we aim to provide, especially to long-time customers.
I would really appreciate the opportunity to revisit this properly. Please contact me directly at support@vajacases.com with your order details, and I’ll personally review your case and work with you toward a fair resolution.
Best regards,
Vaja Customer Care
Vaja used to be amazing with great…
Vaja used to be amazing with great customer service. Now they totally suck.
I've spent thousands on Vaja cases over the years but when my latest one started to fall apart they really didn't want to know.
I've now got to find an alternative supplier and one who actually cares about their customers.
Very, very disappointed indeed!
10. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vaja
Hi David,
Thank you for your message — and I’m really sorry to read this, especially given your long history with us. Customers like you, who have supported Vaja over the years, are not something we take lightly.
A case falling apart is not the experience we aim to deliver, and I understand how frustrating it must be to feel that your concerns weren’t properly addressed.
I’m particularly concerned by your impression that we didn’t want to help — that’s not how we want any customer to feel, regardless of the situation.
I would really appreciate the opportunity to revisit this with you and take a closer look at what happened. Please contact me directly at support@vajacases.com with your order details, and I’ll personally review your case and work toward a proper solution.
Best regards,
John
Vaja customer Care
I bought a black floater black case for…
I bought a black floater black case for my new Apple iPhone 16 Pro on 5/24/25. The case fits and looks great. I plan to buy a case for my iPad when it is available.
25. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vaja
Thank you for your message — we’re glad to hear the case fits well and that you’re enjoying it.
We appreciate your trust, and we’ll be ready when you decide to pick up a case for your iPad. If you need any help in the meantime, just let us know.
I have owned many Vaja cases
I have owned many Vaja cases. Sadly my last one was defective after just three months. I contacted as vaja should review both my past purchases and documentation of defective case. They did not, they have a terrible warranty. The pictures clearly show that phone case was treated well. Very disappointed, for a premium product.
26. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vaja
Hi Trent,
Thank you for sharing your experience — and I’m really sorry to read this, especially given your history with our cases.
A defect appearing after just a few months is not what we expect, and I understand how disappointing that must have been, particularly when you’ve taken good care of the product.
I’m also concerned to hear that you felt your case and purchase history weren’t properly considered. That’s not the level of attention we aim to provide, especially to returning customers.
I’d really appreciate the opportunity to take another look at this with you. Please contact me directly at support@vajacases.com with your order details, and I’ll personally review your case and see how we can move forward.
Best regards,
Vaja Customer Care
Absolut luxuriös und erstklassig
Ich bin seit etwa 2010 Nutzer von Hüllen der Firma Vaja. Zunächst gab es sie nur über Drittfirmen, später konnte man sie auch direkt bei der Firma in Argentinien ordern. Seit einigen Jahren betreibt Vaja auch ein Lager in Europa. Eigens angefertigte Farbkombinationen gibt es aber weiterhin nur aus Argentinien mit langer Produktions- und Lieferzeit sowie Zollabfertigung. Die Hüllen gehören für mich zu den luxuriösesten und schönsten, die man bekommen kann. Sämtliche Apple-Produkte kann man damit ausstatten. Meine Favoriten sind die Top-Flipcases für das iPhone - einfach perfekt.
Leider nutze ich seit einigen Jahren iPhone Pro Max Geräte, für die Vaja diese Art von Hülle als einziges Gerät nicht produziert und für die passenden Vaja-Bookcases konnte ich mich nicht begeistern und so musste ich auf Montblanc und Bonaventura ausweichen, die auch sehr schön sind.
Seit kurzem habe ich mir zwei iPhone 16 Pro zugelegt und bestellte sofort die Top-Flipcases in der neuen Ledersorte Pull up. Am Tag nach der Bestellung sind sie bereits aus dem Madrider Lager eingetroffen. Ich bin wieder begeistert. Sie sind schlank, bieten guten Schutz, schließen mit versteckten Magneten und sind haptisch und optisch absolut erstklassig. Sie verströmen noch den Duft des gerade verarbeiteten Leders. So schön diese Hüllen auch sind, mir fehlt adäquates für meine Samsung Geräte, denn Vaja stellt seit längerem nur noch Hüllen für Apple-Geräte her. Schade. Ein herzlicher Gruß geht an das Team, das ich 2019 während der Fashion week persönlich kennenlernen durfte.
I've been using Vaja cases since around 2010. Initially, they were only available through third-party companies, but later, you could also order them directly from the company in Argentina. For several years now, Vaja has also operated a warehouse in Europe. However, custom color combinations are still only available in Argentina, with long production and delivery times and customs clearance. In my opinion, the cases are among the most luxurious and beautiful you can get. You can equip all Apple products with them. My favorites are the top-of-the-line flip cases for the iPhone – simply perfect.
Unfortunately, I've been using iPhone Pro Max devices for several years, for which Vaja is the only device that doesn't produce this type of case. I wasn't enthusiastic about the matching Vaja bookcases and had to switch to Montblanc and Bonaventura, which are also very nice.
I recently acquired two iPhone 16 Pro and immediately ordered the topcases in the new Pull up leather. They arrived from the Madrid warehouse the day after I ordered them. I'm thrilled again. They're slim, offer good protection, close with hidden magnets, and look and feel absolutely first-class. They still exude the scent of the freshly processed leather. As beautiful as these cases are, I haven't found anything suitable for my Samsung devices, as Vaja has been making cases exclusively for Apple devices for some time now. Too bad. Greeting to the team that I had the pleasure of meeting in person during Fashion Week 2019.
Frank from Berlin
1. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vaja
Hi Frank,
Thank you for taking the time to share such a detailed review — and for being with us since the early days. That kind of long-term support is something we truly value.
It’s great to hear that the new cases lived up to your expectations again, especially with the Pull Up leather — it’s a special material and we’re glad you’re enjoying it.
We also appreciate your honest feedback regarding the Top cases for the bigger phone formats and Samsung devices. These are decisions we continue to evaluate, and input like yours is important as we look at future developments.
And thank you for the kind mention of our visit back in 2019 — moments like that stay with us as well. Greetings from the Vaja team.
All the best, and thanks again for your continued trust.
Vaja Customer Care
Best quality cases in you can buy
Best quality cases in you can buy! And great serivce. Dont understand the reviews are so low. Im from the Netherlands, delivery was very fast and the product makes my iPhone next level.
26. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vaja
Thank you for your message — we really appreciate you taking the time to share your experience.
Great to hear everything arrived quickly to the Netherlands and that the case is taking your iPhone to the next level — that’s exactly what we aim for.
And thank you as well for your perspective on the reviews. Feedback, both positive and critical, helps us keep improving.
Enjoy your case, and we’re here if you ever need anything.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.