DefenderShield Anmeldelser 97

TrustScore 4.5 av 5

4,3

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Se hva andre synes

Vurdert til 5 av 5 stjerner

I ordered my second telephone carry case from this company. My first one lasted five years before showing wear. That is with me carrying it in my back pocket everyday. My second one came very fast... Vis mer

Vurdert til 5 av 5 stjerner

As a photographer, my eyesight is everything. So I’m really mindful about protecting it, especially with how much time I spend on screens. Since using Lightbody Total Eye Health + Blue Light Filter,... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I ordered an iPhone 17 pro case & received an iPhone 17 case, which won’t fit my phone. After a couple of emails I discovered the company doesn’t do refunds but if I paid to send it back, & reordered... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

I ordered their air tube headphones and within a couple months they stopped working. They sent me a replacement since it was within the one year warranty, but the replacement also stopped working with... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Butikk med tilbehør til mobiltelefoner
  2. Koffertbutikk
  3. Datautstyrsbutikk
  4. Helse- og velværebutikk

Skrevet av virksomheten

Based in the United States, DefenderShield® is a team of passionate engineers, scientists, and health enthusiasts with decades experience in technology health and wellness. Our mission is to improve digital wellness and reduce the harmful effects of technology with our range of EMF shielding solutions and educational resources. We strongly believe EMF protection is necessary to reduce our chronic exposure to electromagnetic field (EMF) radiation that emits from digital devices and screens. Additionally, we are committed to prioritizing sustainable practices in the development and distribution of our products, ensuring that our efforts both improve our impact on the environment and contribute to a healthier planet.

Warranty

(One Year Limited)

DefenderShield warrants this product and its parts against defects in materials or workmanship for one year from the original purchase date. During this period, DefenderShield will replace defective products at no cost to the customer. This limited warranty extends only to the original purchaser of the product when the product is used for the purpose intended, under normal conditions, and does not apply to damages caused by drops, typical wear and tear over time, the natural breakdown of colors, the materials with use, accident, unreasonable use, improper care, modifications, alterations or negligence. DefenderShield EMF Shielding by the Yard and Wallpaper is non-refundable, non-exchangeable and not covered by the One Year Limited Warranty due to its custom measurements. DefenderShield makes no other warranty, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or conformity to any representation or description, with respect to this product other than as set forth below. DefenderShield makes no warranty or representation, either express or implied, with respect to any other manufacturer’s product or documentation, its quality, performance, merchantability, fitness for a particular purpose, or conformity to any representation or description. The warranty and remedies set forth below are exclusive and in lieu of all others, oral or written, expressed or implied. No reseller, agent or employee is authorized to make any modification, extension or addition to this warranty.

Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

97 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 63 % av de negative anmeldelsene sine

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Vurdert til 5 av 5 stjerner

Great item!

I ordered my second telephone carry case from this company. My first one lasted five years before showing wear. That is with me carrying it in my back pocket everyday. My second one came very fast and is made with quality materials. Thank you.

24. mars 2026
Vurdert til 5 av 5 stjerner

I ordered an iPhone 17 pro case &…

I ordered an iPhone 17 pro case & received an iPhone 17 case, which won’t fit my phone. After a couple of emails I discovered the company doesn’t do refunds but if I paid to send it back, & reordered, they would send the 17 pro case, which they do indeed make. So I sent the case back & reordered, and got the SAME 17 case again. Have requested a refund since this is still not a case I can use and have yet to hear from them.
UPDATE 4-17-26: Within a day of posting this review, I was contacted by the Defender Team ( a total of 7 emails!) and was refunded for both incorrect cases, a well as expediting the order of the correct case. Their suggestion was that they might have an incorrect link on their web page, and were looking into the problem. Their responses were above and beyond what I expected, and we could all wish to receive such service on all of our transactions! I now have a new case ( my second defender case) and feel that both my expensive phone and my self are well protected.

22. mars 2026
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Svar fra DefenderShield

Dear Bettye,

We are so sorry for the frustration this experience has caused. Receiving the incorrect model twice is absolutely not the standard we strive for, and we sincerely apologize for the inconvenience this has caused you.

We want to let you know that our support team reached out to you via email earlier today to address this and provide a full resolution. Please check your inbox (and your spam folder, just in case) for our message.

We are committed to making this right and appreciate your patience as we rectify the situation.

Best regards,
The DefenderShield Team

Vurdert til 5 av 5 stjerner

Great customer service

Great customer service, great delivery, and overall amazing products! Would highly recommend!

20. mars 2026
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Svar fra DefenderShield

Thanks, Maria!

Vurdert til 5 av 5 stjerner

My headphones stopped working on the…

My headphones stopped working on the right side. I emailed them right away and they sent me out a new pair! I would work with this company again as they stand by their product!

31. mars 2026
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Svar fra DefenderShield

That is great to hear, Dixie!

Vurdert til 5 av 5 stjerner

A photographer's essential

As a photographer, my eyesight is everything. So I’m really mindful about protecting it, especially with how much time I spend on screens. Since using Lightbody Total Eye Health + Blue Light Filter, I’ve noticed a big difference in how my eyes feel at the end of the day-less strain, less fatigue, and more clarity.
I love knowing I’m not just getting short-term relief, but also supporting my long-term eye health. It’s such an easy addition to my routine, and for me, it’s absolutely worth it.

19. mars 2026
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Svar fra DefenderShield

Thanks, Delia! That is great to hear!

Vurdert til 3 av 5 stjerner

The product arrived in a timely…

The product arrived in a timely fashion. The case looks awesome. It came with several different pieces to try. I found it a little difficult to rewind the air tube around the peace they had in the container so that the air tubes don't crease. I was very disappointed that I was not able to connect it to my phone. It looks like I need another piece to add to it to connect it to my phone when I went back to look at what I ordered on the website the picture showed that the earbuds had the right connector for my phone. However when you click on the picture it shows another connector at the end of the air tubes and there is no choice to switch it back. So it was a bit confusing.

24. mars 2026
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Svar fra DefenderShield

Hi Christine,

That is definitely disappointing! Please email support@defendershield.com and we'll be happy to help you get the correct headphones!

Vurdert til 1 av 5 stjerner

The ear buds were not compatible with…

The ear buds were not compatible with my iPhone 14. I wish there was more help in figuring out the correct size adapter to make it work. Therefore I returned the earbuds and bought a different brand that work great.

6. mars 2026
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Svar fra DefenderShield

Hi JoAnne,
Sorry we weren't able to help you. We're glad you found some that work!

Vurdert til 5 av 5 stjerner

Responsive and really good…

Customer service was responsive and really good about helping me figure out sizing. I got the lightweight adult beanie and it's definitely a quality product made well...it was just too big for my small head!

26. mars 2026
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Svar fra DefenderShield

Hi Cat! Glad we could help, hope the smaller size is working out better!

Vurdert til 5 av 5 stjerner

I am assuming that the shield protects…

I am assuming that the shield protects me as it says it does. It is a sturdy cover for my phone and I can hear when it is closed. I just hope it is protecting me!

4. mars 2026
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Svar fra DefenderShield

Hi Sharon,
As long as the case is intact, the shielding inside is working!

Vurdert til 5 av 5 stjerner

Perfect Service

I had a minor problem with my headphones and they have been promptly replaced. I am amazed. Perfect service.

24. mars 2026
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Svar fra DefenderShield

Hi Jonas! Glad to hear we were able to help!

Vurdert til 5 av 5 stjerner

Seems like a good product

Seems like a good product. ***** Update! After using for a couple of weeks I can say I love this product!

22. mars 2026
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Svar fra DefenderShield

Thank you! We hope you're enjoying it!

Vurdert til 5 av 5 stjerner

Product Review

Updated Review :
I received my order very quickly, which I appreciated. While both products had issues upon arrival, the way the company handled the situation ultimately exceeded my expectations.
Headphones:
Only one side worked out of the box. I followed all the provided troubleshooting steps, but the issue could not be resolved.
Universal Tablet Protector (Up to 11”):
Although my tablet is 10.5”, the fit was too tight and the case completely blocked the rear camera, making it unusable.
Initially, I was frustrated by the delay in communication after submitting a return request on March 18, 2026. However, once customer support reached out, they went above and beyond to make things right. My feedback was thoughtfully addressed and shared with their quality control team.
While the products themselves didn’t work out for me, the customer service was outstanding—professional, considerate, and solution-focused. Because of how effectively they resolved the issue, I’m confident in giving a 5‑star rating and would consider purchasing again in the future.

14. mars 2026
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Svar fra DefenderShield

Hi Gail,

I apologize for the experience you had with these items and the delay with processing your return request.
Everything has been approved and I have sent an email out to you.
Thank you for bringing these issues to our attention.
Warm regards,
The DefenderShield team

Vurdert til 3 av 5 stjerner

Air-tube Earbuds Stopped Working

I ordered their air tube headphones and within a couple months they stopped working. They sent me a replacement since it was within the one year warranty, but the replacement also stopped working within a few months. When I asked about another replacement or an overall refund, they said that they could not help me. Good customer service poor quality products.

23. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DefenderShield

Amelia,

I'm sorry to hear the headphones have stopped working again! We want to ensure you are completely satisfied with our products, please keep an eye out for an email from our Customer Support team.

Vurdert til 5 av 5 stjerner

Great customer service!

I had an issue with a product that stopped working right before the warranty expired. The sales person was very lovely, very helpful and I received the new replacement product in a week.
I was very happy!!

27. februar 2026
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Svar fra DefenderShield

Wendy, that is wonderful! Thank you!

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