Not Good. I call them to solve my issue and they want to upsell me before the connect me with a Tech. Then I wait 45 minutes on hold. Then it goes to an endless loop of commercials. Then I call back.... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Not Good. I call them to solve my issue and they want to upsell me before the connect me with a Tech. Then I wait 45 minutes on hold. Then it goes to an endless loop of commercials. Then I call back.... Vis mer
Selskapet har svart
I’ve been using an older, upgraded computer for years, and occasionally it struggles with newer software. Whenever that happens, I turn to US Tech Support—a company I’ve trusted for over a dec... Vis mer
Selskapet har svart
Someone on his staff convinced me to change my web browser. It caused me to loose my email and my main screen with all my icons. He called and worked on it for over an hour and was able to restore muc... Vis mer
The service and customer service is excellent. I've had a number of major issues over the years and they have fixed problem. It doesn't matter everything printers, upgrades memory, removing spy and... Vis mer
Selskapet har svart
USTechSupport techs are highly trained, patient and quick to resolve most complex technology issues. Our techs will help you remotely without visiting your home or business. You don't have to wait in line or set appointments. We're committed to your complete satisfaction with our service. If you're not 100% happy, we'll do whatever it takes to make it right.
150 South Los Robles Avenue, 91101-4675, Pasadena, USA
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The tech quickly solved all my issues. The only problem was getting help to start with since your office never called me back after I made a 7AM appointment. I had to call after waiting 2.5 hours for a call back again called and waited on the phone for 35 minutes.
great employed and really helped me.
yesterday another employee did a "HI" pressure sales job on me, it was very unsatisfactory.
otherwise thanks for todays work done in a professional way.
The technician that I spoke with was very receptive to my questions and offered insight into the problem I was experiencing. He was very courteous and very professional and easy to understand. In all the years that I have been dealing with this company, this was the best experience that I have encountered. At the end of this session I felt far better about my computer's situation than before the session.
Jonathan made the experience a good one. Easy to understand, fixed my problems that at last two other techs could not fix. Excellent experience!
The technician, Edgar, was excellent!
US tech fixed my concerns quickly for both my desktop and iPad. Both techs were easy to understand and able to resolve concerns.
Short, professional, easy to understand. I had called yesterday, and did not get a call before my bedtime at 11pm EST. But this morning I had an email that asked when I would be available today, a reassuring step.
And I responded to that email, and got a call well within the window specified.
Just great support.
Technician was very pleasant, courteous and professional, doing her best to resolve the issue.
Jobelle was very very helpful, and a real pleasure to discuss my computer issues.
pleasure to talk to very professional takes the time to completely explain the problem well worth it
Always have good results when I have a problem with my computer
Process the Microsoft Outlook email software corrections for final usage.
Jamie was fast, friendly, efficient and professional and also was Fernando Sr Tech earlier today!
I love US Tech Support!!!
The technician, Marisol Perez, did a great job explaining exactly what is happening on my PC
US Tech response was quick and efficient. Recommendations helped resolve issue with PC speed.
The transaction was explained and completed. I feel confident
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.