I ordered the same gold shakers that I’ve bought from this company before and didn’t know that the metal used to make them had been changed. The quality of the new ones is significantly less than the... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Ordering was very straight forward and simple. The product I ordered was even better in person than in the photos online. I also received my order in a timely manner and everything was packaged well t... Vis mer
Besides having the most beautiful bar ware, especially the bar glasses of any kind, their customer service couldn't be more helpful. The only negative is the cost of shipping for U.S. shipping but at... Vis mer
Have made a couple of orders of cocktail glasses from Urban Bar. Both arrived incredibly quickly from the UK to Colorado USA! Although packing was great, one order did arrive with a broken glass. I... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Premium glassware and barware designed by Urban Bar in Europe and distributed across the USA.
Kontaktopplysninger
The Glasshouse, Highfields Business Park, SG8 5JT, Kneesworth, Storbritannia
- 18004609051
- admin@urbanbar.us
- www.urbanbar.us
4,0
Bra
170 anmeldelser
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No shipping email sent..Poor quality Strainer
No shipping email sent... I inquired on the order status after 9 days and was informed via email that the item was shipped fedex and would be arriving the next day.
One of the products that arrived (Copper Calabrese Strainer) broke on its first hour of use behind our bar. I would not purchase the Calabrese Strainers again.
Glassware is excellent.
18. mars 2020
Anmeldelse skrevet uten oppfordring
Beautiful glassware, great staff, long timeline
PROS: Absolutely beautiful glassware, incredibly helpful and friendly staff, well packed.
CONS: High skipping cost, glasses often out of stock, fulfillment hick-ups.
My orders took a very, very long time, with month+ long delays caused first by US Customs (blocked warehouse restocking), then by my own stupidity (wrong address), and then by an oversight by UrbanBar (didn't ship). However, every step of the way the staff were helpful, friendly, and quickly responded. In the end I had incredibly beautiful glassware that outshine high end cocktail bars. I would order again immediately and recommend them to everyone.
7. mars 2020
Anmeldelse skrevet uten oppfordring
Product damaged
Product damaged, having problem contacting for help.
21. februar 2020
Anmeldelse skrevet uten oppfordring
Svar fra Urban Bar US
Hello Jim, apologies that you have been having issues getting in contact with us and that you have received a damaged item. Now I am aware of the issue I have sent you an email to the address on your order asking for details of which item was damaged and I hope I can sort this out for you. thank you
Very nice products
Very nice products - we bought beautiful cocktail glasses. Quick shipping.
20. februar 2020
Anmeldelse skrevet uten oppfordring
Excellent packaging
Excellent packaging, arrived nice and safe!
Fast delivery!
Highly recommended!
18. februar 2020
Anmeldelse skrevet uten oppfordring
Very slower system
18. februar 2020
Anmeldelse skrevet uten oppfordring
Great website and wonderful products
Great website and wonderful products. So many unusual designs to add vintage elegance to your bar. Added plus of quick delivery makes it all around a very good experience
5. februar 2020
Anmeldelse skrevet uten oppfordring
Decent tins
Decent tins, just wish they were weighted
4. februar 2020
Anmeldelse skrevet uten oppfordring
Good quality product
Good quality product, shipping was a bit late though.
3. februar 2020
Anmeldelse skrevet uten oppfordring
Great value and shipping communication
26. januar 2020
Anmeldelse skrevet uten oppfordring
Very satisfied!
Order was processed quickly. And received when promised. The glasses were packaged very well and received without breakage. The glasses look more beautiful than the pictures! Extremely happy and satisfied.
Thank you
Urban Bar!
25. januar 2020
Anmeldelse skrevet uten oppfordring
Processing shipment was slow but…
Processing shipment was slow but product is great
25. januar 2020
Anmeldelse skrevet uten oppfordring
Top quality!
Top quality material and excellent shipping arrangement!
11. januar 2020
Anmeldelse skrevet uten oppfordring
Quality products
Quality products! Arrived in 2 days with 2 day shipping, as promised
23. desember 2019
Anmeldelse skrevet uten oppfordring
The tins are fantastic and the price is…
The tins are fantastic and the price is awesome. Shipping cost is painful but I think they're worth it. Working in a bar, you can make that back in a shift.
18. desember 2019
Anmeldelse skrevet uten oppfordring
Shipping is too expensive and takes too…
Shipping is too expensive and takes too long.
18. desember 2019
Anmeldelse skrevet uten oppfordring
Received an email from you on Dec 9…
Received an email from you on Dec 9 that my order was "complete."
Today I got an email asking for a review. I haven't received the order yet.
14. desember 2019
Anmeldelse skrevet uten oppfordring
US website and Contact Us performs badly
US website performs badly. I could not even use a credit card because only the PayPal field would show.
The US website, contact phone number, and contact email all have serious problems and I cannot use them for enquiring about my order.
The site did not allow me to create an account when ordering.
When submitting the contact email form I am prompted for login credentials and taken to a dead page.
The US contact phone number 1-800-460-9051 rings a couple of times then goes dead.
Very bad user experience and so far can’t even contact the company.
12. desember 2019
Anmeldelse skrevet uten oppfordring
Svar fra Urban Bar US
Good Afternoon Scott,
Thank you for taking the time to review us.
As per my email, I would like to again apologise that this has not been a particularly user friendly experience. You have brought to our attention that a few of our pages on the website including the payment & contact pages were not functioning correctly. The payment option has now been fixed but we have made the decision to temporarily remove the contact page whilst it is being repaired.
If you do need to contact us our email is admin@urbanbar.us
We do hope that this does not deter you from returning to shop with us in the future where hopefully our site will be fully functioning again.
Kind Regards
Megan
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