Urban Bar US Anmeldelser 

170
TrustScore 4 av 5

4,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

I ordered the same gold shakers that I’ve bought from this company before and didn’t know that the metal used to make them had been changed. The quality of the new ones is significantly less than the... Vis mer

Vurdert til 5 av 5 stjerner

Ordering was very straight forward and simple. The product I ordered was even better in person than in the photos online. I also received my order in a timely manner and everything was packaged well t... Vis mer

Vurdert til 5 av 5 stjerner

Besides having the most beautiful bar ware, especially the bar glasses of any kind, their customer service couldn't be more helpful. The only negative is the cost of shipping for U.S. shipping but at... Vis mer

Vurdert til 5 av 5 stjerner

Have made a couple of orders of cocktail glasses from Urban Bar. Both arrived incredibly quickly from the UK to Colorado USA! Although packing was great, one order did arrive with a broken glass. I... Vis mer

Informasjon om virksomheten

  1. Catering
  2. Leverandør av matprodukter

Opplysningene stammer fra ulike eksterne kilder

Premium glassware and barware designed by Urban Bar in Europe and distributed across the USA.


Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

170 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,0

Alle anmeldelser

(170)

5 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

Great selection by pricey....

Quick service and easy checkout. Perfect replacements for two collins glasses that had broken. However, there is much data available to support that companies, both seller and their suppliers, are arbitrarily and willfully increasing prices using excuses like covid (5 years later) and tariffs (that dont apply or effect their market) to rationalize the increase.

20. november 2025
Vurdert til 5 av 5 stjerner

Beautiful and easy to order

Ordering was very straight forward and simple. The product I ordered was even better in person than in the photos online. I also received my order in a timely manner and everything was packaged well to protect the glasses! I plan to purchase more in the future.

8. desember 2025
Vurdert til 1 av 5 stjerner

I received an order number US4328 and…

I received an order number US4328 and it came with a broken glass in it, because it obviously wasn't packed correctly. I took pictures when it was delivered and I discovered it was broken. I emailed them to you. I sent a second email after receiving no reply. I received no reply from my bank. This lack of communication was highly disappointing. I also asked about some products I were interested in that are only available in the UK, and that I would be willing to pay international shipping on a larger order. I received no communication on that either, I have already reached out to my bank about the broken glass on my order - and will be following up shortly.

30. juni 2025
Logoen til Urban Bar US

Svar fra Urban Bar US

Hello
Thank you for your feedback. We are so sorry for the issues you have experienced with your Urban Bar order. This is not the service we strive to provide to our customers and fully understand your disappointment.
I have double checked our inboxes and cannot find your emails. This could be due to our highly sensitive security filters. To avoid this going forward, I will send you an email directly from my email address so that when you reply, your email address should be recognised. If you let me know which glass is broken, we can replace or refund you without further delay and also provide you with the additional information you require.
We appreciate your patience and understanding.

Vurdert til 1 av 5 stjerner

I ordered couple of items together

I ordered couple of items together. They only send me one pair of all the items then I tried calling them or sending messages on their instagram then they responded after a month.

30. juni 2025
Logoen til Urban Bar US

Svar fra Urban Bar US

Hi, we appreciate your feedback and are very sorry you have had a negative experience when ordering from Urban Bar and also when trying to get in touch. We always strive to reach a high standard of customer service and understand your frustration.
If you are still waiting for any products or would like further assistance from us please email: admin@urbanbar.us
Thank you for your patience and understanding and apologies again for not meeting your expectations

Vurdert til 2 av 5 stjerner

Wrong sku shipped

13. mai 2025
Logoen til Urban Bar US

Svar fra Urban Bar US

Hi! We're really sorry we sent the wrong item—we know how frustrating that must be. We're already working to get this resolved and will ship the correct product to you using our fastest service. Thank you for your patience, and we truly appreciate your understanding.

Vurdert til 5 av 5 stjerner

Top notch quality and service

Top notch quality and service!
The Tiki tins are in my opinion the best ones on the market. The etching on the tins give you a little bit of grip, they’re light weight, incredibly durable. I’ve bought six sets of tins, the spoon, the strainers and the mixing tin. Incredible quality for the price

25. april 2025
Vurdert til 1 av 5 stjerner

It says that it is made of Japanese…

It says that it is made of Japanese steel but it is made in China which is not what I wanted.

24. mars 2025
Logoen til Urban Bar US

Svar fra Urban Bar US

Thank you for your feedback.

We understand your concern, and we’d like to clarify that while the product is manufactured in China, it is indeed made using genuine Japanese steel. This is clearly stated in the product description to ensure transparency. Many high-quality products are made using Japanese materials and crafted in other countries to maintain accessibility and affordability, without compromising on the core quality of the materials.

We’re sorry to hear it wasn’t what you expected, and we appreciate you taking the time to share your thoughts. If there's anything we can do to assist further, please don't hesitate to reach out to our customer service team.

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