TUI Ireland Anmeldelser 743

TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Easy to to book your complete holiday online. Everything taken care of, flight's, seats, luggage, transfers, hotel, all-inclusive. With pay in installments. I have used this travel company for years a... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

When booking we were led to believe that it was a €75 deposit per person for a booking of a party of 2 Adults and 4 children for summer 2027. Our understanding was that the next payment would be a... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

We’ve been TUI customers for a long time now, from just after the earliest days of TUI as the company is known these days. They are thorough in their approach and helpful in their way of doing busines... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

This is my 2nd time booking with Tui and because my 1st experience was flawless here I am again. For years I've booked everything myself and all was fine luckily enough but to have everything 1 stop i... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Reisebyrå

Opplysningene stammer fra ulike eksterne kilder

TUI Holidays Ireland. Package Holidays & Flights from local Irish airports. Book your next holiday online today! *Subject to limited availability


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

743 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

TUI Wilton, Lillian

I contacted TUI Wilton and spoke to a lady called Lillian. She was fantastic — she recommended several holidays and booked everything for us. Excellent customer service, friendly, knowledgeable, and made the whole process very easy. Highly recommend

28. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Booking

Easy use of booking online.

18. mai 2026
Logoen til TUI Ireland

Svar fra TUI Ireland

Hi Kimberley,

Thank you for taking the time to share your feedback! I'm glad to hear that you found our online booking system easy to use. We always want to make getting your holiday sorted as simple and clear as possible 😊

Thank you for choosing to book with us, and we hope you have an amazing time on your holiday!

Kind regards,
Lauren
Customer Service Advisor

TUI GROUP
TUI UK & Ireland

Vurdert til 5 av 5 stjerner

Sinead was a great help and very…

Sinead was a great help and very knowledgeable about area we were booking. Fast and effective

18. mai 2026
Logoen til TUI Ireland

Svar fra TUI Ireland

Hello Louise,

Thanks so much for taking the time to share your feedback.

We’re really pleased to hear Sinead was so helpful and that she made the booking process so enjoyable for you!

Thank you for choosing TUI, and we can’t wait to take you away on your next adventure. If you have any further questions or need assistance, please don’t hesitate to reach out.😊

Kind Regards and many thanks,
Lucy
Customer Support Team

TUI GROUP
TUI UK & Ireland.

Vurdert til 5 av 5 stjerner

Easy to to book your complete holiday…

Easy to to book your complete holiday online. Everything taken care of, flight's, seats, luggage, transfers, hotel, all-inclusive. With pay in installments. I have used this travel company for years and it has always delivered a safe, guaranteed holiday, so I know exactly what I am getting.

16. mai 2026
Logoen til TUI Ireland

Svar fra TUI Ireland

Hello Suzanne,

Thank you for taking the time to leave us a review. We're always keen to hear about our customers initial experience with us.

We're so happy to hear that you found it easy to book with us, and enjoyed having everything included in your package holiday, with a payment plan that worked well for you!

We’d like to thank you for choosing TUI and we can’t wait to take you away on holiday with us. 🤗💙


Kind Regards and many thanks,
Lucy
Customer Support Team

TUI GROUP
TUI UK & Ireland

Vurdert til 5 av 5 stjerner

it was very easy to book and got…

it was very easy to book and got holiday for a great price

23. mai 2026
Logoen til TUI Ireland

Svar fra TUI Ireland

Hello Marie,

Thank you for taking the time to leave us a review. We're always keen to hear about our customers initial experience with us.

We're so happy to hear that you found it easy to book with us, and were happy with the price paid.

We understand that booking a holiday is an exciting time so we're happy to know that we're able to make this as easy as possible.

We’d like to thank you for choosing TUI and we can’t wait to take you away on holiday with us. 🤗💙


Kind Regards and many thanks,
Lucy
Customer Support Team

TUI GROUP
TUI UK & Ireland

Vurdert til 5 av 5 stjerner

All in one very handy and value for…

All in one very handy and value for money

21. februar 2026
Logoen til TUI Ireland

Svar fra TUI Ireland

Hi Vyo,

Thanks for leaving a review! I'm glad to hear you found everything very handy all in one place and great value for money. We always want to make getting your travel plans sorted as convenient and affordable as possible 😊

Thank you for choosing TUI, and I hope you have a brilliant holiday to look forward to!

Kind regards,
Lauren
Customer Service Advisor

TUI GROUP
TUI UK & Ireland

Vurdert til 5 av 5 stjerner

Top Customer Service

Simply put, well informed staff - and extremely helpful Gianna in Limerick is a credit to TUI.

20. mai 2026
Logoen til TUI Ireland

Svar fra TUI Ireland

Hi Ailbe,

Thanks for taking the time to share your feedback! I'm glad to hear you received top customer service and found our staff well informed. Gianna in Limerick sounds like she was extremely helpful, and I'll make sure your lovely comments are passed on to her and the branch management team as a credit to TUI 😁

Thank you for choosing us, and I hope you have a wonderful holiday to look forward to!

Kind regards,
Lauren
Customer Service Advisor

TUI GROUP
TUI UK & Ireland

Vurdert til 5 av 5 stjerner

Feel in capable hands

Feel in capable hands. Just back from a lovely holiday. It was my 1st booked through TUI and Carmel in Mahon Point. Not a hard decision to call back and book my next trip

20. mai 2026
Logoen til TUI Ireland

Svar fra TUI Ireland

Hi Catherine,

Thanks for taking the time to share such a lovely review! I'm glad to hear you felt you were in capable hands for your very first booking with us, and that you had such a lovely holiday. It's fantastic that Carmel at Mahon Point looked after you so well, and we're pleased that it was an easy decision to come back and get your next trip sorted 😁

Thank you so much for booking with us again, and I hope you have another wonderful holiday to look forward to!

Kind regards,
Lauren
Customer Service Advisor

TUI GROUP
TUI UK & Ireland

Vurdert til 5 av 5 stjerner

Staff are amazing always go above and…

Staff are amazing always go above and beyond x

20. mai 2026
Logoen til TUI Ireland

Svar fra TUI Ireland

Hi Jean,

Thanks for sharing such lovely feedback! I'm glad to hear our staff are amazing and always go above and beyond to look after you. We always want to make sure you get the best possible care and support whenever you deal with us 😊

Thank you for choosing TUI, and I hope you have a fantastic holiday to look forward to!

Kind regards,
Lauren
Customer Service Advisor

TUI GROUP
TUI UK & Ireland

Vurdert til 4 av 5 stjerner

All over good …

I didn’t like that most of your flights from Dublin were with Ryanair I prefer to fly with TUI. Also don’t find the filtering very user friendly having to look at massive amounts of places before I find what I want.

3. mai 2026
Logoen til TUI Ireland

Svar fra TUI Ireland

Hi Sheila,

Thanks for taking the time to share your feedback with us.

I'm glad to hear that your experience was good overall, but I'm sorry to hear you weren't fully happy with the flight options and website filtering. We partner with other airlines like Ryanair to offer a wider choice of departure times and destinations from Dublin, but I completely understand preferring to fly on our own TUI aircraft. I also appreciate your comments about the website filtering, as we always want making your travel plans to be as quick and user-friendly as possible.

I'll be sure to pass your notes about the search filters and flight preferences over to our digital and planning teams to help us improve. Thank you for booking with TUI, and I hope you have a wonderful holiday to look forward to!

Kind regards,
Lauren
Customer Service Advisor

TUI GROUP
TUI UK & Ireland

Vurdert til 5 av 5 stjerner

Sinead was great and understood our…

Sinead was great and understood our needs and made the booking process very easy.

11. mai 2026
Logoen til TUI Ireland

Svar fra TUI Ireland

Hi Patsy and Noel,

We're so glad Sinead made your booking process easy and understood your needs. Thank you & we look forward to raking you on your TUI Holiday.

Orla
TUI Ireland

Vurdert til 5 av 5 stjerner

5 star experience Airport transfer was excellent from…

Airport transfer was excellent from airport to hotel and from hotel to airport, the hotel Tui Suneo Palma was excellent, the food was lovely, the room was clean and fresh, staff were friendly and helpful, the night entertainment was fabulous, Spanish music was really nice, felt like Spain, the drinks at the bar were very nice, the wine and beer in the restaurant was very nice, the beds were comfortable with great pillows, we had a great week and are going back in June.

10. mai 2026
Logoen til TUI Ireland

Svar fra TUI Ireland

Hi Margaret,

Thanks so much for taking the time to share your experience with us - it's wonderful to hear that you had such a brilliant time from start to finish! 😁

I'm glad the transfers ran so smoothly and that our TUI SUNEO Palma hotel hit the mark for you. It sounds like you thoroughly enjoyed the hospitality, the spotless rooms, and that fantastic entertainment - there really is nothing better than getting that authentic Spanish feel on holiday 🌞

Thank you again for choosing to book with us, and we absolutely can't wait to welcome you back for your next trip in June!

Kind regards,
Lauren
Customer Service Advisor

TUI GROUP
TUI UK & Ireland

Vurdert til 5 av 5 stjerner

Always a great experience. We’ve been TUI customers for a long…

We’ve been TUI customers for a long time now, from just after the earliest days of TUI as the company is known these days. They are thorough in their approach and helpful in their way of doing business. If anything goes wrong, TUI can be relied upon to put the matter right. This has happened to us and I am completely delighted with how they handled the misfortune and made everything right for us. Jason in the Talbot Street Shop in Dublin is one of the most customer focused people I have ever dealt with.

8. mai 2026
Logoen til TUI Ireland

Svar fra TUI Ireland

Hi Joseph,

Thanks for sharing such a wonderful review! 💙

It's brilliant to hear that you've been loyal customers with us for so long and that you can always rely on our team to put things right whenever a hiccup occurs. I'm glad you were so pleased with how we looked after you during that time, and I'll make sure Jason at our Talbot Street shop in Dublin is recognised for his fantastic customer service 😁

Thank you so much for your continued support over the years, and we hope you have another amazing holiday!

Kind regards,
Lauren
Customer Service Advisor

TUI GROUP
TUI UK & Ireland

Vurdert til 5 av 5 stjerner
Logoen til TUI Ireland

Svar fra TUI Ireland

Hi Elaine,

Thanks for sharing such a positive review! I'm glad to hear you love our website and that our team has looked after you so well. We always try to combine a smooth online experience with great service from our reps 😊

Thank you so much for booking with us, and we hope you have an amazing holiday!

Kind regards,
Lauren
Customer Service Advisor

TUI GROUP
TUI UK & Ireland

Vurdert til 5 av 5 stjerner

Family holiday 2026

Just booked our first family holiday in a while with Orla in Mahon point, she was fantastic to deal with she knew exactly what we wanted. We had a great time couldn't fault the whole holiday from start to finish. Highly recommend booking here with Orla.

25. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til TUI Ireland

Svar fra TUI Ireland

Hi Emmet,

Thank you for sharing such a lovely review!

It’s wonderful to hear that Orla looked after you so well at our Mahon Point store. I'm glad she was able to find exactly what you were looking for and that your first family holiday in a while was perfect from start to finish. I’ll make sure your kind words are passed on to Orla and the rest of the team 😁

We're happy you chose to book with us and hope you have another brilliant trip to look forward to!

Kind regards,
Lauren
Customer Service Advisor

TUI GROUP
TUI UK & Ireland

Vurdert til 3 av 5 stjerner

When booking we were led to believe…

When booking we were led to believe that it was a €75 deposit per person for a booking of a party of 2 Adults and 4 children for summer 2027. Our understanding was that the next payment would be a small deposit in October with the balance due in February 2027.

Checked d app 2 days later to learn we are due to pay €2,300 approx..this July .,thus paying half of next years holiday without having one this year yet.,

9. mai 2026
Logoen til TUI Ireland

Svar fra TUI Ireland

Hi Sean,

Thank you for sharing your feedback with us. I'm sorry to hear there was some confusion regarding your payment schedule.

When a booking includes flights with one of our third-party airline partners, the deposit is often higher as it needs to cover both the TUI deposit and the full cost of the flight seats.

We always aim to ensure the specific payment dates and amounts are clearly advised during the booking process so that everything is transparent before you commit. It is important to review these details at the time of booking to ensure the schedule works for you.

We appreciate you bringing this to our attention and hope you have a wonderful holiday to look forward to next summer.

Kind regards,
Lauren
Customer Service Advisor

TUI GROUP
TUI UK & Ireland

Vurdert til 1 av 5 stjerner

Website booking process

Website. Allowed me book a holiday that didn’t exist and took a deposit and 5 days later deposit not returned. Say may take up to 10 days. Not a happy camper. Lucky I didn’t pay full price of holifmday

4. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til TUI Ireland

Svar fra TUI Ireland

Hello Deirdre,

Thanks for taking the time to share your feedback with us, and I’m sorry to hear this booking experience has been so disappointing.

I completely understand how frustrating it must have been to make a booking, have a deposit taken, and then be advised afterwards that the holiday was no longer available.

I also appreciate how concerning it can be while waiting for funds to be returned.

Refund timeframes can vary depending on the payment provider and banking processes, we appreciate your patience whilst the money is released back to you.

Thank you again for bringing this to our attention and for taking the time to leave your feedback.

Best regards,
Lucy
Customer Support Team

TUI GROUP
TUI UK & Ireland

Vurdert til 5 av 5 stjerner

I visited the clondalkin location

I visited the clondalkin location. Elaine was brilliant in store very helped us with choosing our next holiday destination, she was very friendly and helped us pick a great spot that is family friendly and all inclusive

8. mai 2026
Logoen til TUI Ireland

Svar fra TUI Ireland

Hello Peter,

Thank you for taking the time to leave your feedback! 😊

We’re so pleased to hear that your in-store booking went smoothly and that Elaine and the team made such a positive impression, we strive to make every interaction helpful and enjoyable, and it’s wonderful to know our staff delivered just that.

We hope you have a fantastic holiday— and we can’t wait to welcome you back to book your next adventure! ✈️🌴

Best regards,
Lucy
Customer Support Team

TUI GROUP
TUI UK & Ireland

Vurdert til 5 av 5 stjerner

Wszystko jest super

Wszystko jest super, dziękujemy.Jedziemy z Państwa biurem pierwszy raz mamy nadzieję, że wszystko będzie ok.Pozdrawiamy.

1. mai 2026
Logoen til TUI Ireland

Svar fra TUI Ireland

Hello Robert,

Thank you for your kind review,

We're so pleased to hear that you had such a positive booking experience with us, its great to see our customers enjoy booking with us!

Thank you for choosing TUI, and we can’t wait to take you away on your first holiday with us- If you have any further questions or need assistance, please don’t hesitate to reach out.😊

Kind Regards and many thanks,
Lucy
Customer Support Team

TUI GROUP
TUI UK & Ireland.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv