TrustedCare Anmeldelser 

813
TrustScore 5 av 5

4,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Leigh - Anne was exceptionally kind & helpful. I came across the company by accident. I was desperately trying to find a luxury respite care home. I’d been online ploughing through the endless list... Vis mer

Vurdert til 5 av 5 stjerner

We needed 24 hour care for our uncle urgently and we live quite far away, so we had no local knowledge of the care homes in the area . The situation became more crucial over a weekend - not always th... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Very helpful. Looking for a care home for my 25 year old disabled daughter as her current home is closing down very soon due to bankruptcy. Trustedcare have been very helpful in trying to find altern... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

What an outstanding service. They listened do our requirements - we were not bombarded with unsuitable homes. They responded quickly with a shortlist all of which met our needs. Supportive from st... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Eldreomsorg

Om TrustedCare

Skrevet av virksomheten


TrustedCare offers free help & advice to people looking for care for themselves or a loved one.

TrustedCare is a leading platform in the healthcare industry that provides comprehensive and reliable information about care homes and home care providers. Our expertise and knowledge in the care industry assists individuals in navigating the complexities of choosing the right care solution. With a strong focus on quality, transparency, and trust, TrustedCare aims to assist individuals and families in finding the best care solutions for their loved ones.  


Start your search today Care Homes Nursing Homes Home Care Live-in Care

TrustedCare also offers personalised support to users through our specialist team of Care Advisers, who can talk you through your options and identify the best services locally to provide the support you require. Our expertise and knowledge in the care industry assists individuals in navigating the complexities of choosing the right care solution.

Contact Us Today

Our care seekers can explore a wide range of care options tailored to their specific needs, through TrustedCare. Whether it's residential care, nursing homes, dementia care, or assisted living, TrustedCare has options for all. One of the standout features of TrustedCare is our commitment to transparency. Users can access detailed profiles of care providers, including information about facilities, services offered, and user reviews.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

813 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(813)

82 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Very useful service

Very useful service. Staff are extremely helpful and responsive.

23. juli 2025
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Svar fra TrustedCare

Thank you, Andrea.

I'm pleased we were able to support you and you found benefit in our service. We wish you all the best, but please keep in touch if you need anything.

Best wishes,
Leigh-anne

Vurdert til 5 av 5 stjerner

Good response to enquiries

Good response to enquiries

14. juli 2025
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Svar fra TrustedCare

Thank you for taking the time to review. Please don't hesitate to reach out if you need anything in the future.

Best wishes,
Tabitha

Vurdert til 5 av 5 stjerner

I needed somebody to help because I was…really struggling to find somewhere.

I needed somebody to help because I was finding so hard to find a nursing home who could take mum in.
I was running out of ideas as to who to contact. You have been an immense help to me. Our first choice at the time was Sherrington where mum had been before in June. But yesterday they had no beds available. However, this morning they rang to say they would have a bed from Thursday morning.

16. juli 2025
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Svar fra TrustedCare

Thank you for sharing your experience - we're so pleased we were able to offer support when you needed it.

Wishing you and your family all the best,
Tabitha

Vurdert til 5 av 5 stjerner

Prompt, efficient, friendly

Prompt, full list of potential homes supplied. Willing to assist at any point and secured a care home for our father within 48 hours

9. juli 2025
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Svar fra TrustedCare

That’s brilliant news—thank you for sharing your positive experience. If circumstances change or you need any further support, please don’t hesitate to get in touch.

Kind regards,
Tabby

Vurdert til 5 av 5 stjerner

Ruby was so helpful snd provided calm…

Ruby was so helpful snd provided calm understanding and keeps checking in to ensure we are supported and ok - brilliant

7. juli 2025
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Svar fra TrustedCare

That’s lovely to hear- thank you for sharing. We’re more than happy to support you in any way we can.

All the best going forward,
Ruby

Vurdert til 5 av 5 stjerner

Received the link from my daughter in…

Received the link from my daughter in Dubai! spoke to Leigh-Anne at length explaining it was for respite but slightly complex. She put us in touch with several homes but Stonham Grove stood out by a mile and that is where dad is now convalesing to get better before going home. Thank you Leigh-Anne

3. juli 2025
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Svar fra TrustedCare

This is wonderful news – we truly appreciate you taking the time to share such a positive review. I'm so pleased to hear your father is settling in well, and we hope he continues to make a good recovery before returning home.

Please don’t hesitate to get in touch if there’s anything else we can help with – we're always here for you.

Kind regards,
Leigh-anne

Vurdert til 5 av 5 stjerner

Tabitha provided a very swift and…

Tabitha provided a very swift and targeted response to my enquiry in finding care for my Mum. She quickly fed back with suitable options and outlined their availability which helped me focus my search.
Thank you for also following up and offering any other support if needed. I would recommend the service and a useful source of information on the process of finding care in general.

2. juli 2025
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Svar fra TrustedCare

We’re pleased to have been able to support you throughout your journey. If there’s anything else you need or if we can assist you further, please don’t hesitate to get in touch.

All the best,
Tabitha

Vurdert til 5 av 5 stjerner

Outstanding service

What an outstanding service. They listened do our requirements - we were not bombarded with unsuitable homes. They responded quickly with a shortlist all of which met our needs. Supportive from start to finish.
Thank you Trusted Care - it is unlikely that we would have discovered Cheverton Lodge without your assistance.

16. juni 2025
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Svar fra TrustedCare

Thank you for taking the time to leave a review. We're delighted to have been able to help you find the right home for your loved one.

Wishing you all the best,
Matthew

Vurdert til 5 av 5 stjerner

It was as one would expect

It was as one would expect. Helpful, punctual, item arrived as described. Polite people on the phone. Website let them down very slightly, hence restored to phone call. Overall very good,

26. juni 2025
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Svar fra TrustedCare

Thank you for your review,

Kind regards,
Tabitha

Vurdert til 5 av 5 stjerner

Brilliantly helpful…

Tabitha provided me with excellent options for care homes. She was thoughtful empathetic and kind. We found one straight away and it took so much stress out of the process. Well done and thank you 🤩

26. juni 2025
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Svar fra TrustedCare

We are pleased to hear that we have been able to help you. If anything changes, please don't hesitate to get back in touch - we would be more than happy to help.

Kind regards,
Tabitha

Vurdert til 4 av 5 stjerner

It was good at listing care homes that fitted criteria

It was good at listing care homes that fitted criteria but as a carer still left to do all the ringing round of homes!

25. juni 2025
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Svar fra TrustedCare

Thank you for your kind review. We're pleased to have been able to help.

We're always here to help book in call backs or visits for any of your shortlisted homes, should you need help in the future.

Best wishes,
Tabitha

Vurdert til 5 av 5 stjerner

Looked for respite care and within…

Looked for respite care and within hours they had found several homes we booked into one the next day for my mother in law for 4 weeks. Excellent service can't fault it they even give follow up calls to check if you found anything suitable

20. juni 2025
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Svar fra TrustedCare

Thank you so much for your lovely review. We’re glad to hear that you have successfully arranged care for your mother-in-law. If circumstances change or you need any support in the future, please don’t hesitate to get in touch.

All the best,
Matthew

Vurdert til 5 av 5 stjerner

They helped me with giving info on…

They helped me with giving info on homes for my father very helpful

19. juni 2025
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Svar fra TrustedCare

Thank you for your kind review. If you need any further help or guidance, please don’t hesitate to get back in touch- we’d be more than happy to assist in any way we can.

Kind regards,
Ruby

Vurdert til 5 av 5 stjerner

Very happy with the service from…

Very happy with the service from Leigh-Anne. She couldn’t have been more helpful.

19. juni 2025
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Svar fra TrustedCare

I’m really pleased to hear that I’ve been able to support you. If anything changes going forward, please don’t hesitate to get back in touch- I’m always here to help.

All the best,
Leigh-Anne

Vurdert til 5 av 5 stjerner

Compassion and understanding

When I reached out to TrustedCare I was shown compassion and understanding and I felt in safe hands in the knowledge that they would really help my situation and do their utmost to try and solve my problem. I am so very grateful for the help I was given.

18. juni 2025
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Svar fra TrustedCare

We’re so pleased to hear that you’ve had a positive experience with us. It’s incredibly important to us that everyone we support feels heard, reassured, and safe throughout their care journey. If there’s anything else we can help with, please don’t hesitate to get in touch.

Kind regards,
Tabby

Vurdert til 5 av 5 stjerner

Trusted care is fantastic service

Trusted care is fantastic service, The help that they provided finding suitable care home for my Father enabled my family to navigate through the process in a short time.

18. juni 2025
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Svar fra TrustedCare

Thank you for leaving such a lovely review. We’re so pleased we were able to support you in finding a suitable care home for your father. If you ever need any further assistance in the future, please don’t hesitate to get in touch.

All the best,
Matthew

Vurdert til 4 av 5 stjerner

Very helpful agent.

The agent at TrustedCare was very helpful and put me in contact with the care home I eventually chose for my mother. He arranged a meeting at the home for me and checked afterwards that everything was ok. My only criticism would be that the range of local care homes was limited and that the email he sent me did not contain the details of the meeting.

9. juni 2025
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Svar fra TrustedCare

Thanks- your feedback is really appreciated! I’m so glad we were able to support you in arranging a visit and that you’ve now found somewhere suitable for your mum. If there’s anything else you need, please don’t hesitate to get in touch.

Kind regards,
Matthew

Vurdert til 5 av 5 stjerner

Fantastic Service helped me find short term respite care for my Mum

My Mum needed short term respite care to help her recover from a prolonged time in hospital and it wasn’t clear which homes offered this.

I contacted Leigh-Anne at Trusted care and she couldn’t have been more helpful. She took all my requirements and details and within 30 minutes I received phone calls from several homes who had availability for my Mum. We visited the homes and found a perfect room and lovely staff at Broom end care home in Stansted.

Without the help from Leigh-Anne at trusted care I wouldn’t have known where to begin and it saved a lot of time and trouble trying to work out where would be suitable. A fantastic service that I highly recommend.

9. juni 2025
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Svar fra TrustedCare

Thank you so much for taking the time to leave such a lovely review. It really means a lot to know we’ve been able to support you on your journey. I’m glad you’ve managed to find some help for your mum, but please remember - if anything changes, we’re always here for you.

Kind regards,
Leigh-Anne

Vurdert til 1 av 5 stjerner

Be careful ! This is a trap

Be careful !! This site is only listing the homes that are paying. There are hundreds of nursing homes and care home providing highest quality of care and are not paying this website, therefore, not listed here. You could get trapped paying high cost for worst care. There are hundreds of homes that are not listed here.

9. juni 2025
Anmeldelse skrevet uten oppfordring
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Svar fra TrustedCare

Thanks for getting in touch and sharing your comments.

You are correct that we are a commercial organisation operating a digital directory which care providers subscribe to be a part of. The commercial model we operate allows us to provide a free help and advice service to care seekers, and support them in finding the right placements from amongst our partners, AND the wider care provider community. If we do not have suitable partners within a geographical area who are able or have the capacity to support the care seeker we are working with, we will contact services to whom we have no commercial relationship to ensure the care seeker is supported in their search.

Our 600 plus 5 start reviews are testament to the hard work of the Care Liaison team in finding the right service.

You are right to point out that there are thousands of registered care providers (we don't have them all listed but we are working on it!); full details of all care providers can be found on the respective regulators websites which are the Care Quality Commission for England, The Care Inspectorate for Scotland, and Care Inspectorate Wales.

Kind regards
TrustedCare Team

Vurdert til 5 av 5 stjerner

Made it easy

Very fast reponse, lots of choice, very friendly. So helpful in the minefield of looking for suitable respite care. Thank you.

2. juni 2025
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Svar fra TrustedCare

The care industry can definitely feel like a minefield at times, so I’m really glad we were able to help you navigate through it. Please remember, we’re always here if you need any further support.

Kind regards,
Matthew

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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