Whilst waiting to be connected, 10 mins, rather excessive I thought, I read some of the feed back on Trustpilot where it appeared Belle was the only person answering calls! She then answered mine! And... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
As a sceptic I thought ringing Transparent Telecom would be painful but to my surprise Elle was very helpful. Provided me with helpful advice in order to reduce my bills stripping out services tha... Vis mer
I had to ring regarding my muns phone. Shecwascwithout a phone from 23rd March till 2ndcApril and when we got bill she was also charged for mobile calls which when she changed to the new contract were... Vis mer
Ryan is very professional and friendly. The absolute best! Ryan dealt with our landline problem very quickly. Openreach were called to investigate the fault that their engineer did and he repaired... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Keeping the UK connected for all your telecommunication needs...
Kontaktopplysninger
4a Castle View Mews, Castle Hill, ME1 1LA, Kent, Storbritannia
- 0330 122 9978
- www.transparenttelecom.co.uk
4,6
Enestående
1k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Easy and prompt service
30. august 2024
Ruby was very friendly and…
Ruby was very friendly and understanding of my problem. Is going to try her best to get the problem resolved by talking to her technical team. I have always had pleasant conversation with anybody I have spoken to there and they have always done their best and eventually got any problems resolved.
15. august 2024
Anmeldelse skrevet uten oppfordring
Liana was very polite and helpful she…
Liana was very polite and helpful she swiftly guided me through my transaction a very nice lady many thanks
19. august 2024
exellent service very helpful with any…
exellent service very helpful with any problems polite and respectful to customers
14. august 2024
Sophie was easy to talk to and resolved…
Sophie was easy to talk to and resolved the issue easily
18. juli 2024
Anmeldelse skrevet uten oppfordring
The customer service agent I spoke with…
The customer service agent I spoke with was very helpful. 5 stars!
12. august 2024
Anmeldelse skrevet uten oppfordring
Liana listened to me and took…
Liana listened to me and took appropriate action to resolve the problem
18. juli 2024
Loss of landline!
Ryan is very professional and friendly. The absolute best!
Ryan dealt with our landline problem very quickly. Openreach were called to investigate the fault that their engineer did and he repaired it.
Ryan then called us to check that our landline was in full working oder. Brilliant job!
12. juli 2024
Anmeldelse skrevet uten oppfordring
Thank you Ellie for your help with my…
Thank you Ellie for your help with my query yesterday .
Thank you for double checking my query with one of your colleagues and pointing me to where I should go with things.
Also find that TT answer calls quickly
4. juli 2024
Keep it civil and friendly
Made welcome on the phone, and the member of staff was so helpful.
3. juli 2024
Fault reported and fixed within 48hrs.
3. juli 2024
Anmeldelse skrevet uten oppfordring
Great service
Spoke to Ellie who helped me with all my questions regarding my bill and also reassured me about the new digital upgrade that is going to happen which helped put my mind at ease
19. juni 2024
Anmeldelse skrevet uten oppfordring
When transferring over from Transparent…
When transferring over from Transparent they were helpful and kind, some companies make leaving them a real hassle but Transparent ensured it was simple and painless
19. juni 2024
Anmeldelse skrevet uten oppfordring
Excellent customer service
I received excellent customer service from Ellie in regard to my fathers account with transparent telecom. She’s an asset to the company!
17. juni 2024
Anmeldelse skrevet uten oppfordring
I was listened to and the receptionist…
I was listened to and the receptionist was extremely helpful and understanding
14. juni 2024
Anmeldelse skrevet uten oppfordring
Answered my question with empathy &…
Answered my question with empathy & professionalism.Happy with the result.
11. juni 2024
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.