Tower Anmeldelser 

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For 5 dager siden

Hi Wayne,

Thank you for sharing - we are delighted to hear our team have been so helpful and left such a great impression on you recently.

Thanks,
Tower Team

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For 5 dager siden

Kia Ora Sucitra,

Thank you for your kind words - we'll pass this onto the team! We're delighted to have you on board and to know that you received such great and professional service throughout the entire process.

Thanks,
Tower Team

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For 6 dager siden

Hi Hamish,

Thank you for considering Tower to continue to manage all your policies in one place - we appreciate your loyalty!

We're delighted to know you appreciate the ease of using MyTower to manage these as well.

Warm regards,
Tower Team

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For 6 dager siden

Kia Ora Amy,

Thanks for your review. We're sorry that the changes took as long as they did to be made to your policies - we'll review why this was the case and also why the cancellation wasn't processed as requested by the team.

We can see that the policies have since been cancelled, but we hope that you consider Tower again in the future for your cover.

Warm regards,
Tower Team

Svar fra Tower

For 5 dager siden

Hi Kerry,

Thank you for using our MyTower portal and letting us know how simple it is for you to manage your insurance using it!

Thanks for continuing to trust Tower.

Warm regards,
Tower Team

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For 5 dager siden

Hi Fiona,

Thank you for sharing your experience obtaining quotes and cover recently - we're thrilled you found the process easy!

Thanks,
Tower Team

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For 5 dager siden

Hi Keith,

What kind words - we'll pass this feedback onto the agent who assisted you! Thank you for sharing and confirming that our team are providing kind and helpful service to you.

Warm regards,
Tower Team

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For 6 dager siden

Hi Justme,

Thanks for sharing your recent claim experience. We are glad that the collection and payment were processed quickly, but if you have any additional feedback around the process overall, please don't hesitate to let us know.

Thanks,
Tower Team

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For 5 dager siden

Hi Gaylene,

Thank you for continuing to trust Tower as your provider for all your important assets! Having MyTower to be able to manage and purchase policies in your own time makes that a lot easier as well.

Warm regards,
Tower Team

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For 5 dager siden

Kia Ora Kamlesh,

Thanks for your review of your house insurance process - congratulations on the new home and welcome to Tower!

Warm regards,
Tower Team

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For 5 dager siden

Hi Giovanni,

Thank you for sharing your experience recently - welcome to Tower!

Thanks,
Tower Team

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For 5 dager siden

Hi Tom,

Thanks for your kind words - we appreciate you taking the time to share your experience and for continuing to trust Tower as your insurer!

Thanks,
Tower Team

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For 5 dager siden

Hi Gareth,

Thank you for sharing your positive experience with our customer service teams - great service is important to us and we're glad to hear we have provided this to you.

Warm regards,
Tower Team

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For 6 dager siden

Hi Sara,

Thanks for your feedback. Our pricing is calculated using a number of different factors which can impact your overall premium, if you have any questions around the pricing or wish to review this, you can reach out to our team directly.

Thanks,
Tower Team

Svar fra Tower

For 5 dager siden

Hi Patrick,

Thanks for leaving a review - we're delighted that your premiums have come down and it's great to hear that you haven't needed to make a claim!

We appreciate your loyalty.

Warm regards,
Tower Team

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For 6 dager siden

Hi Doreen,

Thank you for your kind words - we're thrilled to hear our team have provided great service and communication.

Thanks,
Tower Team

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For 5 dager siden

Kia Ora Angelo,

Thank you for sharing your experience recently - we appreciate your kind words!

Warm regards,
Tower Team

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For 6 dager siden

Hi Gary,

Thank you for taking the time to leave us a review. We are really sorry to hear that this claim has not been straightforward and that the communication hasn't been as expected.

We have passed the feedback onto the relevant team for further review to understand what has occurred here.

Thanks,
Tower Team

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For 6 dager siden

Hi Lisa,

We're really sorry to hear that you have had such a difficult process with this claim and we're sorry for the delay in responding to this review.

Thank you for bringing it to our attention, we have passed the feedback onto the relevant team for further review to understand what has occurred here.

If you have anything further to add, please let us know so we can investigate.

Thanks,
Tower Team

Svar fra Tower

16. okt. 2026

Hi Dene,

We are delighted to read this kind review - we'll pass it onto the agent you spoke with directly.

Knowing our team have left such a wonderful impression on you means a lot to us, thank you for taking the time to share this.

Warm regards,
Tower Team