Tower Anmeldelser 

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For 3 dager siden

Kia Ora SanjiniRaj,

Thank you for your kind words! We're thrilled that we were able to assist you in updating your insurance quickly and that the process to sign up was positive.

Welcome to Tower!

Warm regards,
Tower Team

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For 3 dager siden

Hi Melissa,

Thank you for sharing your quote to buy experience and the simplicity of this - we're delighted to have you on board with us this year!

Warm regards,
Tower Team

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For 3 dager siden

Hi GeoffreyIan,

Thank you for taking the time to leave us a review! We appreciate your feedback and your continued trust in Tower.

Warm regards,
Tower Team

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For 4 dager siden

Hi Sue,

Thank you for letting us know how you found your recent interactions with Fue - we'll pass the feedback onto her!

Thanks for choosing Tower!

Warm regards,
Tower Team

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For 4 dager siden

Hi Nizar,

Thank you for considering and choosing Tower for your house policy cover! We're excited to have you on board and look forward to assisting you moving forward.

Warm regards,
Tower Team

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Oppdatert for 4 dager siden

Hi Stephen,

Thank you for your feedback on organising your new cover online recently - we're glad to hear it was easy to set up.

Thanks,
Tower Team

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For 4 dager siden

Hi Anthony,

Thank you for your kind words around our staff and service - we strive to provide customers with great service, and we're delighted to hear we are continuing to provide this.

Warm regards,
Tower Team

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For 4 dager siden

Hi Padhraic,

Thank you for your kind review of Tower and our service, we are delighted to hear our teams are displaying professionalism and leaving such a positive review on you.

Warm regards,
Tower Team

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For 4 dager siden

Hi Lou,

Thank you for taking the time to leave us a review and share your experience, we really appreciate your kind words.

Thanks,
Tower Team

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For 5 dager siden

Hi Michael,

Thanks for your feedback - we are sorry that you had difficulty reaching our team on the phone recently.

If you require assistance in future, you can also use our MyTower portal or email our team if that is an option that suits you.

Thanks,
Tower Team

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For 4 dager siden

Hi Catherine,

We're pleased to hear that you feel like you're being well looked after and kept up to date! Thank you for sharing and continuing to trust Tower.

Warm regards,
Tower Team

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For 4 dager siden

Hi Katherine,

Thank you for sharing your recent experience with our service team - we'll pass the feedback on!

Warm regards,
Tower Team

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For 5 dager siden

Hi Keith,

Thanks for your review. When a policy is set up online for an annual payment, payment is deducted at time of purchase - however, we can manually delay the payment when the policy is purchased over the phone with an annual payment schedule. For non-annual paid policies, the first payment is not deducted until the policy begins.

We're sorry for any confusion this may have caused, and we'll pass on the feedback to the relevant team to see if this can be reviewed for the online quote to buy process.

Thanks,
Tower Team

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For 4 dager siden

Hi Katrina,

Thank you for your feedback. Ensuring our customers can make payments easily and in a way that suits their needs is important to us and we're glad that our monthly payment option is suitable for you.

Warm regards,
Tower Team

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For 4 dager siden

Hi Jamie,

Thank you for sharing your experience with our MyTower portal and website journeys! Making the process simple and rewarding for our customers is important to us to ensure customers are able to quickly manage and update their cover as needed.

Warm regards,
Tower Team

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For 5 dager siden

Hi Brendon,

Thanks for your feedback - we are glad that you were able to obtain coverage easily and under your own terms and needs.

Thanks for choosing Tower!
Tower Team

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For 4 dager siden

Hi Michael,

Thank you for such a great review! We are delighted to hear that we have left such a great impression on you recently and were able to provide you with a simple and easy to use interface to manage your cover.

Warm regards,
Tower Team

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For 4 dager siden

Hi Nigel,

Thank you for sharing your recent experience with our online journey and process. We appreciate your kind words and continued trust.

Thanks,
Tower Team

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For 4 dager siden

Hi Candice,

Thank you for your continued loyalty and support of Tower! We appreciate your feedback and that you are able to organise your cover in your own time easily without issues.

Thank you for sharing!

Warm regards,
Tower Team