Did the underground domus guided tour near trevi fountain. Our guide Andrea was everything a guide should be friendly, informative and very knocknowledgeable. The experience was great and definitely w... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We had a wonderful Experience with Cinzia . She was knowledgeable, warm, dynamic, and spoke with ease. She also answered questions and helped us move easily through large crowds. I highly recommend... Vis mer
Selskapet har svart
Wow just met one the kindest supportive and professional Italian girl in touristisation Roberta!!!!! We took the incorrect tour to the Catacombs and missed our correct tour to Colleseaum!!! Roberta so... Vis mer
Selskapet har svart
Il tour e’ stato fantastico. L’autista Alessandro è un amatore entusiasta della sua città e la sua dedizione è trasmessa nel tour, molto personalizzato e interessante. Le catacombe di Santa Domitill... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Ticketstation Srl (under the brand name Touristation) is an organization specialized in the production, provision and promotion of tourist services in particular tours, ticketing, "packages" and experiences on the city of Rome. We have special agreements as Major Customers with the Archaeological Park of Rome and with Zetema for the promotion and activities related to the Civic Museums of Rome; We are the exclusive dealer of the Doria Pamphilj Gallery and we have an agreement with the Vatican Museums for the promotion of the Works and the Vatican City
Kontaktopplysninger
Roma, Italia
- info@touristation.it
- www.touristation.it
4,7
Enestående
372 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 71 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Da diventare esauriti
Un'esperienza orrenda, il personale per niente organizzato e non sanno lavorare in sinergia anzi si contraddicono l'un l'altro, le indicazioni all'interno del museo sono tutte scorrette facendo solo confondere; non si possono prendere altri percorsi per evitare l'accalco di milioni di turisti nelle stesse stanze (soprattutto per arrivare in quella di Raffaello)...Insomma mai più.
10. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Touristation
Gentile Giada,
La tua esperienza è molto importante per noi e siamo davvero dispiaciuti di sentire i problemi che hai incontrato nel nostro ufficio Touristation.
Per fornirti l'assistenza necessaria, ti invitiamo a contattare il nostro servizio clienti via e-mail all'indirizzo info@touristation.it o telefonicamente al numero +39 3496966958. Il nostro team è sempre disponibile e felice di aiutarvi a risolvere eventuali problemi o rispondere alle vostre domande.
Grazie ancora per la tua recensione. Apprezziamo molto il tuo feedback in quanto ci aiuta a migliorare e offrire un'esperienza migliore a tutti i nostri clienti.
Cordialmente,
Touristation Customer Service
Agence à éviter
Agence à éviter, nous avions réservé une visite guidée du Vatican de 3 heures et mauvaise surprise, sans avoir prévenu, au moment du rendez vous pour la visite, ils nous annoncent que la visite guidée annulée et ils proposent en compensation un remboursement partiel de 60 euros sur un billet payé 140 euros par personne. Ils ne sont pas du tout professionnels et en plus c est une grosse arnaque!!!
9. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Touristation
Chère Florence,
Nous sommes vraiment désolés d’apprendre les problèmes que vous avez rencontrés avec le guichet. Votre expérience est très importante pour nous et nous nous engageons à répondre rapidement à vos préoccupations.
Afin de vous fournir l’assistance nécessaire, nous vous invitons à nous contacter directement. Vous pouvez joindre notre service client par e-mail à l’adresse info@touristation.it ou par téléphone au +39 3496966958. Notre équipe est toujours disponible et se fera un plaisir de vous aider à résoudre tout problème ou à répondre à vos questions.
Merci encore pour votre avis. Vos retours sont très précieux car ils nous permettent d’améliorer nos services et d’offrir une meilleure expérience à tous nos clients.
Cordialement,
Service Client Touristation
Alexandro a été un guide très dévoué et…
Alexandro a été un guide très dévoué et il a su partager sa passion de Rome avec nous !
6. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Touristation
Cher Mario,
Merci beaucoup pour votre aimable avis !
Nous sommes ravi·e·s d'apprendre que votre expérience de visite à Rome avec Touristation a été à la fois amusante et inspirante. Vos commentaires comptent énormément pour nous !
Nous avons hâte de vous accueillir à nouveau bientôt pour une autre expérience inoubliable !
Cordialement,
Service Client de Touristation
Catacombes visit.
Very knowledgeable archaeologist at the catacombes Callisto. Worth visiting!
Also our chauffeur was full of passion for his city Rome. Lovely experience!
22. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Touristation
Dear Myriam,
Thank you for taking the time to share your feedback with us. We truly value your input, as every review is an opportunity for us to improve. Your feedback inspires us to continue enhancing our services and ensuring the best possible experience for our customers.
Thank you once again for your review. We look forward to serving you again in the future.
Best regards,
Touristation Customer Service
Well worth the time
The driver Allasandro gave us so much information and was really friendly even better all the info books he has made at his expense to make tour even better
21. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Touristation
Dear Lorraine,
Thank you for bringing this issue to our attention. We greatly appreciate your feedback, as it helps us identify critical areas for improvement and develop the right solutions to enhance our services.
To assist you better, we kindly invite you to share more details with us via email at info@touristation.it or by phone at +39 3496966958. Our customer service team is always available and ready to assist you.
Thank you once again for your valuable input. We are committed to ensuring your satisfaction and look forward to serving you better in the future.
Best regards,
Touristation Customer Service
Alees Perfekt.....
Wir waren sehr zufrieden, toller Fahrer mach sein Job sehr leidenschflich, Charmant. Zum weiterempfelen.
21. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Touristation
Lieber Kunde,
Vielen Dank für Ihre freundliche Bewertung!
Wir freuen uns sehr, dass Ihre Tour durch Rom mit Touristation sowohl unterhaltsam als auch inspirierend war. Ihr Feedback bedeutet uns viel!
Wir freuen uns darauf, Sie bald wieder für ein weiteres unvergessliches Erlebnis willkommen zu heißen!
Mit freundlichen Grüßen,
Touristation Kundenservice
Entertaining journey to the catacombs
Entertaining journey to the catacombs. Great knowledgeable guide that made the time a well rounded experience with plenty of useful tips and recommendations for places to see, food to try and providing information of the sites we passed. Thank you, Alessandro!
21. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Touristation
Dear Customer,
Thank you so much for your wonderful review! It’s incredibly important to the Touristation team that we provide a memorable and enjoyable tour experience, and your feedback truly means a lot to us.
We look forward to welcoming you again soon!
Best regards,
Touristation Customer Service
Great experience and best bus driver!
18. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Touristation
Dear Lukas,
Thank you for taking the time to share your experience with us.
At Touristation, customer satisfaction is our top priority, and we deeply value your constructive feedback as it helps us improve our services.
We look forward to assist you again in the future.
Best regards,
Touristation Customer Service
Assendro ha sido un guía fantástico
Assendro ha sido un guía fantástico. Nos ha explicado muchas cosas y de una manera muy divertida. Bravo por él!!
18. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Touristation
Estimada Maria Angels,
Le agradecemos sinceramente por compartir su opinión con nosotros.
Nos alegra saber que tuvo una experiencia positiva y esperamos poder darle la bienvenida nuevamente en el futuro.
Atentamente,
Servicio al Cliente de Touristation
The visit of the catacombs
The ride to the catacombs was very fun and informativ and the guided tour through the catacombs is a must do!
18. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Touristation
Dear Noah,
Thank you so much for sharing your feedback with us!
We are delighted to hear that you had a positive experience, and we truly look forward to welcome you back in the future.
Best regards,
Touristation Customer Service
Grande Alessandro!
Grande Alessandro!! Troppo forte!! Habiamo visitato le catacumbe di calisto!!
18. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Touristation
Gentile Oscar,
La ringraziamo di cuore per la sua meravigliosa recensione! Per il team di Touristation è di fondamentale importanza offrire un'esperienza di tour memorabile e piacevole, e il suo feedback ha un valore enorme per noi.
Non vediamo l'ora di accoglierla nuovamente presto!
Cordiali saluti,
Touristation Customer Service
Great tour 🤩
18. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Touristation
Dear Oliver,
Thank you so much for your feedback!
We are delighted to hear that you had a positive experience, and we truly look forward to welcome you back in the future.
Best regards,
Touristation Customer Service"
The guide is very interessing and fun
The guide is very interessing and fun
18. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Touristation
Dear Fiona,
Thank you so much for your wonderful review! It’s incredibly important to the Touristation team that we provide a memorable and enjoyable tour experience, and your feedback truly means a lot to us.
We look forward to welcoming you again soon!
Best regards,
Touristation Customer Service
Tour to catacombes of San Callisto
We had a very friendly bus-driver. He told us a lot about the sites we passed.
Sometimes there should have been time to leave the bus for taking a picture.
11. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Touristation
Dear Martin,
Thank you so much for your wonderful review! It’s incredibly important to the Touristation team that we provide a memorable and enjoyable tour experience, and your feedback truly means a lot to us.
We look forward to welcoming you again soon!
Best regards,
Touristation Customer Service
Antonio est très agréable
Antonio est très agréable. Connaît bien son travail un vrai passionné !
17. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Touristation
Chère Melissa,
Merci beaucoup pour votre merveilleux avis ! Il est extrêmement important pour l'équipe de Touristation de fournir une expérience de visite mémorable et agréable, et vos commentaires signifient beaucoup pour nous.
Nous avons hâte de vous accueillir à nouveau bientôt !
Cordialement,
Service Client de Touristation
Visite du vatican
Visite du vatican, Chapelle Sixtine et Basilique Saint Pierre. Antonio à été un guide génial !
17. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Touristation
Chère Julie,
Merci beaucoup pour votre aimable avis !
Nous sommes ravi·e·s d'apprendre que votre expérience de visite à Rome avec Touristation a été à la fois amusante et inspirante. Vos commentaires comptent énormément pour nous !
Nous avons hâte de vous accueillir à nouveau bientôt pour une autre expérience inoubliable !
Cordialement,
Service Client de Touristation
Super guide
Super guide, très clair et patient. De l’humour et des superbes explications.
17. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Touristation
Chère Celeste,
Merci beaucoup pour votre aimable avis !
Nous sommes ravi·e·s d'apprendre que votre expérience de visite à Rome avec Touristation a été à la fois amusante et inspirante. Vos commentaires comptent énormément pour nous !
Nous avons hâte de vous accueillir à nouveau bientôt pour une autre expérience inoubliable !
Cordialement,
Service Client de Touristation
Svar fra Touristation
Dear Apolline,
Thank you for taking the time to share your feedback with us. We truly value your input, as every review is an opportunity for us to improve. Your feedback inspires us to continue enhancing our services and ensuring the best possible experience for our customers.
Thank you once again for your review. We look forward to serving you again in the future.
Best regards,
Touristation Customer Servic
Svar fra Touristation
Sehr geehrter Kunde,
vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen.
Bei Touristation hat die Zufriedenheit unserer Kunden oberste Priorität, und wir schätzen Ihr konstruktives Feedback sehr, da es uns hilft, unsere Dienstleistungen zu verbessern.
Wir freuen uns darauf, Sie auch in Zukunft wieder betreuen zu dürfen.
Mit freundlichen Grüßen,
Touristation Kundenservice
Viel zu hoher regulärer Preis
Heute die Tour in Castillo Katakomben mitgemacht. Alles in allem in Ordnung aufgrund eines Rom Turbopasses. Der reguläre Preis von 59€ ist bei einem Eintritt von 10€ vor Ort massiv überhöht. Bei der Fahrt wird versucht den Preis durch einige Informationen zu rechtfertigen.
Insgesamt durchschnittliches Angebot
15. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Touristation
Sehr geehrter Kunde,
vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Sie den Preis der Erfahrung als zu hoch empfunden haben. Unsere Preise spiegeln unser Engagement für Qualität wider – einschließlich persönlicher Betreuung und Unterstützung.
Wir laden Sie ein, uns per E-Mail unter info@touristation.it zu kontaktieren. Gerne geben wir Ihnen weitere Informationen und nehmen Ihr Feedback entgegen, um unsere Dienstleistungen zu verbessern.
Mit freundlichen Grüßen,
Touristation Kundenservice
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