I had my 2nd service today at Toomey MG, I was looked after by Mia Charters from the service dept. I was most impressed with her Customer ServIce skills and pleasant demeana, If MG know what is good f... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Met at service desk, was seen by Mia Charters. Very nice person, came across as professional and had great "people skills" even had a bit of banter! Service completed quick an d trouble free, had a co... Vis mer
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Great customer service by Mia took me in with welcoming smile and made me comfortable as a customer. Tea coffee bar needs refilling but thats minor, was informed possibly 2 hrs service but was done... Vis mer
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I would like to say a huge thanks to Giovanni at MG Basildon. Earlier today my car wouldn’t start - we called AA who identified that the battery was being drained due to an initialising issue with the... Vis mer
Informasjon om virksomheten
- Bilforhandler
- også i
- Bilmotorverksted
- Biloppretting
- Bilreparasjon og -vedlikehold
- Bruktbilforhandler
- Forhandler av kjøretøy
Skrevet av virksomheten
New and used dealer garages located in Southend, Basildon, Brentwood, and Chelmsford in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available.
Kontaktopplysninger
West Mayne6, SS15 6RW, Basildon, Essex, Storbritannia
- 1268977468
4,9
Enestående
294 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 89 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Service.
Met at service desk, was seen by Mia Charters. Very nice person, came across as professional and had great "people skills" even had a bit of banter! Service completed quick an d trouble free, had a complementary hot chocolate while waiting. 👍
27. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Toomey Motor Group - Toomey MG Basildon
Hello CHARLESWORTH,
Thank you for taking the time to share your positive experience with us! We're truly happy to hear that Mia Charters provided excellent service and made you feel at ease with her friendly demeanor and great people skills.
Kind regards, Toomey MG Basildon.
Was dealt with by Mia for my MOT and…
Was dealt with by Mia for my MOT and Service. Very friendly and professional, explained everything very clearly too. Great customer service.
27. august 2026
Anmeldelse skrevet uten oppfordring
Fantastic service from Mia I recieved…
Fantastic service from Mia I recieved the call informing the car was ready she went above and beyond. Great service
27. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Toomey Motor Group - Toomey MG Basildon
Hello alean,
We're pleased to hear that you had a great experience with Mia! We appreciate her going above and beyond to ensure your satisfaction, and we'll make sure to recognize her excellent service.
Kind regards, Toomey MG Basildon.
Service
Mia Charters at the service desk was excellent as I made a mistake on my booking - extremely helpful and polite pleasent nature. Excellent customer service.
25. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Toomey Motor Group - Toomey MG Basildon
Hello Nicola,
We're glad to hear that Mia provided you with an exceptional experience, and we appreciate your feedback on her excellent customer service.
Kind regards, Toomey MG Basildon.
Fantastic service from MG as always
Fantastic service from MG as always.
Ellie on reception was lovely & helpful.
24. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Toomey Motor Group - Toomey MG Basildon
Hello Leanna,
We're pleased to hear you had another great experience with us, and we'll pass along your kind words to Ellie!
Kind regards, Toomey MG Basildon.
A great service technician (Chris) and…
A great service technician (Chris) and awesome service from Ellie on the desk, and sensible prices!
22. august 2026
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Fantastic customer service.
Fantastic customer service.
Thank you Ellie for all of your help.
21. august 2026
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The agent
The agent, Ellie, was very efficient. Polite and helpful.
20. august 2026
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Ellie and Mia were lovely girls and…
Ellie and Mia were lovely girls and provided excellent customer service. Very pleased with today’s visit for my service and MOT! Would definitely recommend and will be back next year! Thank you Ellie and Mia
20. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Toomey Motor Group - Toomey MG Basildon
Hello brian,
We're pleased to hear that Ellie and Mia made your experience so enjoyable, and we're glad you were pleased with the service and MOT. We'll make sure to pass on your positive feedback to our team.
Kind regards, Toomey MG Basildon.
Service good mot good need tv in…
Service good mot good need tv in waiting area thank you mia
19. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Toomey Motor Group - Toomey MG Basildon
Hello Nigel,
We're happy to hear that our service was good, and we'll definitely take your suggestion on board. Thank you for helping us improve!
Kind regards, Toomey MG Basildon.
Best customer service I have received…
Best customer service I have received in a very long time- Mia Charters at MG Toomey absolutely brilliant from service to communication - thank you so much ☺️
18. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Toomey Motor Group - Toomey MG Basildon
Hello Denise,
We're happy to hear that our team, including Mia at MG Toomey, provided excellent customer service and communication. We appreciate your kind words and are glad we could make a positive impact on your experience with us.
Kind regards, Toomey MG Basildon.
Great service at Toomey MG
Great service at Toomey MG, Basildon. Mia was very friendly, helpful and professional, and my service was completed earlier than expected. Very pleased with the overall experience. Thank you, Mia!
17. august 2026
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Svar fra Toomey Motor Group - Toomey MG Basildon
Hello suraz,
We're pleased to hear that you had a great experience at Toomey MG, Basildon! We'll be sure to pass on your kind words to Mia and the team.
Kind regards, Toomey MG Basildon.
Had my MG serviced today and shoot out…
Had my MG serviced today and shoot out to Mia who deal with my questions
17. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Toomey Motor Group - Toomey MG Basildon
Hello P,
We're so happy to hear that you had a great experience at our service center, and we appreciate your kind words about Mia's excellent customer service!
Kind regards, Toomey MG Basildon.
Had amazing service at mg In basildon
Had amazing service at mg In basildon. Mia and ellie absolute superstars!!! Would highly recommend such lovely girls. Thank you mg
13. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Toomey Motor Group - Toomey MG Basildon
Hello Stephen,
We're delighted to hear that Mia and Ellie provided you with an amazing experience at Basildon MG! We'll make sure to pass on your kind words to them, knowing they'll be delighted to have made a positive impact on your day.
Kind regards, Toomey MG Basildon.
Good reception from Mia Charters
Good reception from Mia Charters, speedy service. All great.
6. august 2026
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Svar fra Toomey Motor Group - Toomey MG Basildon
Hello Mr,
Thank you so much for your kind words! We're glad to hear that our team provided a good reception and speedy service.
Kind regards, Toomey MG Basildon.
I went to Toomey with my MG zs which I…
I went to Toomey with my MG zs which I purchased elsewhere it had warning lights problems I found front reception staff very professional and friendly which put me at ease they got the problems all sorted and they have created a feeling of customer loyalty as I will only go to Toomey MG in future for service and special thanks to Mia for all the help
31. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Toomey Motor Group - Toomey MG Basildon
Hello Tony,
We're really glad that our team's professionalism and friendliness made you feel at ease, and we're grateful for your loyalty. Thank you for recognizing Mia's exceptional help - we'll make sure to pass along your appreciation!
Kind regards, Toomey MG Basildon.
Been to mg today for my service i was…
Been to mg today for my service i was served by mia she is nice, polite and welcoming, she is a very pleasant lady. She is a hardworker and is a wonderful staff to chat with
30. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Toomey Motor Group - Toomey MG Basildon
Hello Sam,
We're pleased to hear that Mia provided you with an exceptional experience! Her warm and welcoming nature has truly made a positive impact on your visit.
Kind regards, Toomey MG Basildon.
I hod my car serviced today and it was…
I had my car serviced today and it was a smooth process from start to finish and was completed much more quickly than expected. Shout out to Mia who got me checked in and out really quickly and is really polite and helpful.
27. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Toomey Motor Group - Toomey MG Basildon
Hello Sam,
We're happy to hear that your experience was seamless and efficient, and we appreciate your kind words about Mia's excellent service!
Kind regards, Toomey MG Basildon.
Nice experience!
Nice experience, I was served by ellie at reception and mark in sales. They answered all my questions and my service and mot went through with no issues, will be returning.
3. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Toomey Motor Group - Toomey MG Basildon
Hello Brittany-Faye,
Thank you for sharing your positive experience with us! We're glad to hear that Ellie and Mark provided excellent service and helped make the process smooth and hassle-free.
Kind regards, Toomey MG Basildon.
Excellent service from mg very helpful…
Excellent service from mg very helpful top notch thank-you Mia
30. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Toomey Motor Group - Toomey MG Basildon
Hello John,
We're really glad to hear that you had a great experience with us, thank you for your kind words!
Kind regards, Toomey MG Basildon.
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