Tonergiant Anmeldelser 

532
TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Extremely good customer service, the company even contact you to see if everything is ok. Delivery was very quick. Prices are excellent. You can choose original Epson ink cartridges or Tone... Vis mer

Vurdert til 5 av 5 stjerner

I have been ordering from Toner Giant since I joined this company 5 years ago. The online ordering system is simple to use and delivery is always next-day. It's an excellent service.

Vurdert til 5 av 5 stjerner

Just ordered a toner cartridge from TonerGiant.co.uk ordered using PayPal which used an old address (changes long time ago) Phoned them up, spoke to young lady call Steph, what can I say, straight a... Vis mer

Vurdert til 5 av 5 stjerner

I needed a toner drum for my HP laser printer. The options were either £120 ish for a branded HP toner drum or £64 for an off-brand one from TonerGiant. Great success. Not only does it work perfectly... Vis mer

Informasjon om virksomheten

  1. Blekkpatronleverandør

Skrevet av virksomheten

Huge selection of printer cartridges for inkjet and laser printer printers. 100% secure online ordering - Free UK delivery.


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

532 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,5

Alle anmeldelser

(532)

22 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

My refund has not been processed as…

My refund has not been processed as promised. I returned a quantity of unopened compatible toner cartridges, following the issue of an RMA. My refund has not arrived, and emails to the company go unanswered.

12. mars 2022
Anmeldelse skrevet uten oppfordring
Logoen til Tonergiant

Svar fra Tonergiant

Hello,
Thank you for taking the time to write a review.

I'm truly sorry your refund took longer to refund that our normal turnaround time. Sadly there was a delay at the warehouse due to a recent relocation of one of our warehouses. I agree its completely unacceptable the time you’ve waited and I’m truly sorry for the delay.

Next time you need to order please contact me directly and I will give a discount off your next order with us as a good will gesture.

Again, I’m truly sorry for any trouble this has caused. If you need to discuss anything further you are welcome to call me on 0345 365 3605, I would be more than happy help.

Thank you


Lou Murray
Customer Service Manager
Toner Giant

Vurdert til 5 av 5 stjerner

Good Value & Efficient Service

I shopped around for replacement cartridges for our printer and Tonergiant was very competitively priced so I placed the order. They arrived within a few days, and earlier than scheduled, plus there was a little gift inside that I thought was a very nice touch. Will definitely use this company again.

7. mars 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

EXCELLENT CUSTOMER SERVICE

I have dealt with Tonergiant many times without problem. Yesterday I got to sample customer service for the first time and can say without issue that it is fantastic and a credit to the company.
A problem arose with a cartridge, just one of those things. I telephoned the helpline and Louise took immediate charge of the problem. I was guided through a couple of simple fix steps but they did not work. No bother - less than 24 hours after raising the issue the replacement cartridge was delivered to my door.

2. mars 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Tonergiant Exceeded Expectations again

Again Tonergiant have provided an excellent service, never had a problem with them. They happily replaced a toner which I purchased 18 months ago and had only recently put into the machine and found it leaked leaving yellow streaks on my documents.

1. mars 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fantastic service

Super fast service and "own brand" inks that are guaranteed to work is a no brainer! Been using for years and will continue

11. februar 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Outstanding Service

First of all, Tonergiant is competitive and so when I am able to order toner cartridges one afternoon and they arrive the following day before lunch service does not get much better than that. Always happy with you guys. Thank you

4. februar 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Happy returning customer

Bought some HP laserject cartridges.
Easy to use website with a good product lookup/search facility.
Good price and delivered quickly.
I'm a returning customer and will most likely be back again in the future.

31. januar 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

My first two purchases went smoothly, but...

My first two purchases went smoothly, and without a problem - unfortunately it has not been the same this time. I didn't realise until 24 hours after the order should have arrived that it hadn't, so contacted Customer Services - I received an apology, I was told that apparently there had been unsuccessful delivery attempts (I had not been contacted, and was puzzled as we are the centre of the post code), and they would try to re-ship the next working day; when it didn't arrive by 24 hours after the next delivery date, I contacted Customer Services again - I received another apology, but was told the toners were now out of stock; it was going to be some days before they were back in stock, so I was asked if I would prefer to cancel the order and have a refund, I accepted this but I am still awaiting confirmation of the refund. This is disappointing, as up to now I had been very happy with their service.

30. januar 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Easy to order

Easy to order, competitive pricing especially for multiple sets, although I'm yet to use the cartridges. Also got a 10% voucher for my next order.

28. januar 2022
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

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