Tonergiant Anmeldelser 

532
TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Extremely good customer service, the company even contact you to see if everything is ok. Delivery was very quick. Prices are excellent. You can choose original Epson ink cartridges or Tone... Vis mer

Vurdert til 5 av 5 stjerner

I have been ordering from Toner Giant since I joined this company 5 years ago. The online ordering system is simple to use and delivery is always next-day. It's an excellent service.

Vurdert til 5 av 5 stjerner

Just ordered a toner cartridge from TonerGiant.co.uk ordered using PayPal which used an old address (changes long time ago) Phoned them up, spoke to young lady call Steph, what can I say, straight a... Vis mer

Vurdert til 5 av 5 stjerner

I needed a toner drum for my HP laser printer. The options were either £120 ish for a branded HP toner drum or £64 for an off-brand one from TonerGiant. Great success. Not only does it work perfectly... Vis mer

Informasjon om virksomheten

  1. Blekkpatronleverandør

Skrevet av virksomheten

Huge selection of printer cartridges for inkjet and laser printer printers. 100% secure online ordering - Free UK delivery.


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

532 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,5

Alle anmeldelser

(532)

22 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Perfect Service

Not only were they the cheapest I could find for my toners but they were delivered very quickly too.

3. august 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Compatible didn't work out...

I thought I'd try out the compatible ink cartridges for my M255DW printer to save some ££ but I've unfortunately had too many issues with the ink performance. I've given in a purchased genuine ink again and it's fixed the issue. The compatible ink is faint and doesn't print well, soon as I put new HP cartridges in problem solved! I won't be wasting my money on them again.

2. august 2022
Anmeldelse skrevet uten oppfordring
Logoen til Tonergiant

Svar fra Tonergiant

Hi Jenny,

Thank you for taking the time to leave us a review. I am so sorry the item has caused issues. This does not meet our high standards we hold for our products.

We are now in the process to refund you whilst we investigate into the stock. Once again I am so sorry for any trouble this has caused.

Thank you

Lou
Toner Giant

Vurdert til 3 av 5 stjerner

Maybe OK who knows?

One of the toners had clearly been opened and who knows whether it was used prior to shipment?

22. juli 2022
Anmeldelse skrevet uten oppfordring
Logoen til Tonergiant

Svar fra Tonergiant

Hello,

I'm so sorry you received your order in a poor state. I wish to stress that this not on par with our typical service and I agree its completely unacceptable.

We take feedback extremely serious, currently I have reported your feedback to our warehouse who will conduct a full investigation into this matter.

In reference to the item received, I would be more than happy to organize a replacement, please can you contact me on 0345 365 3605 and I will arrange this immediately.

Once again, I'm truly sorry for any trouble this has caused, please be assured this will not happen with any future orders you place with Toner Giant.

Thank you

Lou
Toner Giant
0345 365 3605

Vurdert til 5 av 5 stjerner

Great Prices, Delivery & Customer Service

I bought a set of compatible toner cartridges for my laser printer from Tonergiant based on their 3 year no quibble warranty, printer cover and great price. The cartridges arrived the next day. 5 months later I needed to install the last of the colour cartridges but found it didn't work, I contacted Tonergiant and received a working replacement the next day. Based on my experience with them I will definitely be using Tonergiant again and will happily recommend them to friends & family.

12. juli 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Very good customer service

Some initial difficulties over faulty product, but dealt with professionally and courteously, with a satisfactory solution. Applause for Josh and Steph for their attitude and communication. Have already re-ordered and will continue to use this company.

16. juni 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Didn’t do what they said they had done..

Ordered and paid for my cartridges 30th May. Not received by 4th June so emailed company and received no reply. Phoned on 8th June and after a long wait on phone I got through to Customer Services to be told there was an error on processing my order and it had been lost in the system, despite receiving an email on 31st May saying my order had been processed and goods dispatched. Operative confirmed goods would be with me next day but it’s now the 10th June and still no goods. Very disappointed with this company.

10. juni 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

User friendly website

User friendly website, excellent quality, good price and quick delivery.

20. mai 2022
Anmeldelse skrevet uten oppfordring
Logoen til Tonergiant

Svar fra Tonergiant

Thank you for taking the time to leave such lovely kind comments about our website.

If you need any further help you are always welcome to call us on 0345 365 3605, we would be more than happy to help.

Thank you

Lou
Toner Giant

Vurdert til 1 av 5 stjerner

something wrong with the size

something wrong with the size the printer does not accepted we through it a way

20. mai 2022
Anmeldelse skrevet uten oppfordring
Logoen til Tonergiant

Svar fra Tonergiant

Hello,

Thank you for taking the time to leave feedback on our website.

I’m truly sorry to hear your experiencing issues with the toner we supplied. We do require the item back or we would require batch information to investigate as to why it will not fit. Sadly, this is part of our return’s procedure, and we would require this information.

I know we are unable to get this on back however we do want to help in some way. I would be more than happy to offer a good will gesture discount towards a new order.

Once again, I am very sorry for any trouble caused. Please feel free to contact me on 0345 365 3605, I would be more than happy to discuss this further with you.

Thank you

Lou Murray
Customer Service Manager
Toner Giant

Vurdert til 5 av 5 stjerner

VERY FAST DELIVERY AND GOOD PRICES PLUS…

VERY FAST DELIVERY AND GOOD PRICES PLUS VERY HELPFUL FRIENDLY STAFF

17. mai 2022
Anmeldelse skrevet uten oppfordring
Logoen til Tonergiant

Svar fra Tonergiant

Hi,

Thank you for sharing such lovely words about the team.

We are thrilled your happy with the service. Please remember we are always happy to help and your welcome to call us on 0345 365 3605, we would really like to hear from you again.

Thank you

Lou
Toner Giant
Customer Service Manager

Vurdert til 1 av 5 stjerner

Terrible cumbersome & miss-leading…

Terrible cumbersome & miss-leading site, even worse customer service. Will be purchasing elsewhere in future.

6. mai 2022
Anmeldelse skrevet uten oppfordring
Logoen til Tonergiant

Svar fra Tonergiant

Hello,
Thank you for taking the time to leave feedback on our website.
I am sorry you had issues with your delivery, I believe now your order has now been resolved.
If you need to discuss anything further you are welcome to call me on 0345 365 3605, I would be more than happy help.

Thank you


Lou Murray
Customer Service Manager
Toner Giant

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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