Had such a great experience walking in store, Ross was so welcoming and knowledgeable and asked us great questions to ensure we were getting a product/plan that suited us! We left with everything all... Vis mer
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Beliggenhet
Bytt filialUnit S1, East Mall, Castlepoint, Castle Lane West, BH8 9UZ Bournemouth, South, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
My experience was 100% professional and courteous, I was treated with respect and everything I needed to know was explained clearly. Brilliant. Will be recommending 3 castle point ☝️
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Drew was amazing he has been trying very hard to help me over my fraud case. Sadly the Three organisation has let us both down. I have been promised a resolution by Three over and over but thus far... Vis mer
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I visited with my partner as he needed a new phone, and Drew was fantastic. He helped us straight away, talked us through all the available options, and made the entire process quick and hassle-free.... Vis mer
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Informasjon om virksomheten
Om Three UK - 3Store Bou'm'th (Castlepoint)
Skrevet av virksomheten
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Skrevet av virksomheten
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Kontaktopplysninger
Unit S1, East Mall, Castlepoint, Castle Lane West, BH8 9UZ, Bournemouth, South, Storbritannia
- 01202527387
4,9
Enestående
111 anmeldelser
Ber kundene om å skrive anmeldelser
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Drew is very good assistant and always…
Drew is very good assistant and always helpful... Brilliant..
11. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Three UK - 3Store Bou'm'th (Castlepoint)
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Svar fra Three UK - 3Store Bou'm'th (Castlepoint)
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Drew was amazing upgraded my contracts…
Drew was amazing upgraded my contracts without any issues not like on line or the three app,that’s how you do it go and see Drew at castle point Bournemouth store
15. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Three UK - 3Store Bou'm'th (Castlepoint)
Hi Justin, this is what we love to hear from out customers! Thanks so much for letting us know about your experience, we'll certainly pass your feedback on, -John
Sonia was amazing so helpful and…
Sonia was amazing so helpful and professional.
2. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Three UK - 3Store Bou'm'th (Castlepoint)
Awesome! We're glad you had great service from Sonia :) Thanks for a 5 star review, Tylor -Scott
Everything
Everything, explain clearly the conditions
1. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Three UK - 3Store Bou'm'th (Castlepoint)
Awesome stuff. Have a wonderful day -Maxine
Amazing company Ross first class…
Amazing company Ross first class service best phone company in the uk
1. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Three UK - 3Store Bou'm'th (Castlepoint)
That means the world to us, Graham! We're glad Ross left a great impression, and we certainly appreciate your review :) -Scott
Ross was very helpful with my travel…
Ross was very helpful with my travel pack simcard.
1. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Three UK - 3Store Bou'm'th (Castlepoint)
That's great, Sam -Maxine
Svar fra Three UK - 3Store Bou'm'th (Castlepoint)
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Abu was so helpful explaining how to…
Abu was so helpful explaining how to use my phone more effectively. I always receive great support from 3 in castle lane in Bournemouth, thank you!
12. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Three UK - 3Store Bou'm'th (Castlepoint)
Thanks for this fantastic 5⭐ review, Lorraine. We appreciate you taking the time to send this over! Well done Abu 🎉 -Jade
The service was excellent
11. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Three UK - 3Store Bou'm'th (Castlepoint)
Thanks for this fantastic 5⭐ review. We really do appreciate it! Have a great day 😊 -Jade
Recommended
Patient, knowledgeable, polite. Great service & shop.
11. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Three UK - 3Store Bou'm'th (Castlepoint)
Thanks for this fantastic 5⭐ review, Sara. We really do appreciate it! Have a great day 😊 -Jade
Amazing service he has given me
Amazing service he has given me . I’m very very happy
8. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Three UK - 3Store Bou'm'th (Castlepoint)
Hi.
Thanks! Your review is really appreciated. -Pete
Great customer service
Great customer service online and in store. They were super helpful explaining and setting up my new home broadband hub. Abu and David!
7. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Three UK - 3Store Bou'm'th (Castlepoint)
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Assistant Abdu helped solve the closing…
Assistant Abdu helped solve the closing of my fathers broadband account. He was very helpful and great customer service
7. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Three UK - 3Store Bou'm'th (Castlepoint)
Thanks for your feedback, Mark, and it's lovely to hear that you enjoyed great customer service from Abdu with your father's account closure. We're sad that he has cancelled, but appreciate you taking the time to share this with us. -Michael
Ross at the Castlepoint branch sorted…
Ross at the Castlepoint branch sorted out my wife’s phone and also set me up on a cheaper package than what I was already on. Very happy with the service
6. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Three UK - 3Store Bou'm'th (Castlepoint)
Hi Nick, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
David was very patient and gave me all…
David was very patient and gave me all the information I needed.
6. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Three UK - 3Store Bou'm'th (Castlepoint)
Thanks for this amazing 5⭐ review, Shanta. We really do appreciate you taking the time to send this over! Well done David 🎉 -Jade
Was helped again today by Ross who is…
Was helped again today by Ross who is the kindest and most patient person I have ever met in a 3 store. Nothing is ever too much trouble. I also observe this as he helps others. It makes such a difference when technology is overwhelming for people like me!! Thank you
6. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Three UK - 3Store Bou'm'th (Castlepoint)
Thanks for this amazing 5⭐ review, Sian. We really do appreciate you taking the time to send this over! Well done Ross 🎉 -Jade
Svar fra Three UK - 3Store Bou'm'th (Castlepoint)
That's great that you had a satisfying conversation with Abu, Mohammed :) Thank you for writing a 5 star review -Scott
Drew
Drew, fantastic guy and great help. Explained, answered all my questions and solved my phone problems.
Also discussed new contracts available
5. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Three UK - 3Store Bou'm'th (Castlepoint)
Thanks for this amazing 5⭐ review, Gail. We really do appreciate you taking the time to send this over! Well done Drew 🎉 -Jade
Ross was very helpful and got me sorted…
Ross was very helpful and got me sorted for what I need for now. Lovely guy!
4. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Three UK - 3Store Bou'm'th (Castlepoint)
Thanks for this amazing 5⭐ review, Stanley. We really do appreciate you taking the time to send this over! Well done Ross 🎉 -Jade
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