Very helpful customer service. Needed answers to specific questions relating to my choice of light and provided with appropriate answers to my questions. Also called me back as promised when there was... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I talked through my requirements, the wall lighting company ‘got it’. They made the cables to our agreed specifications. It was delivered promptly and very well packaged in Nov 25. Our renovation has... Vis mer
Selskapet har svart
Beautiful lights. Superb quality, non flimsy cheap parts here. We initially ordered several different styles to try out before ordering more of our preferred lights. Returns were handled quickly and... Vis mer
Ordered the Zafferano Pina mini table lamp, having seen them in a posh restaurant in Oslo! I was thrilled to finally find them stocked by The Wall Lighting co. It was expensive, but worth every pen... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
We have a wonderful range of beautiful, bespoke and quality wall and pendant lights at The Wall Lighting Company Ltd. Our lights are sourced from artisans in the UK to designers in the USA and Europe. For any lighting style - contemporary, classic, bespoke, unique and industrial. Interior, Bathroom and Outdoor Wall Lighting with the correct IP specifications. We pride ourselves on our customer service and want to help our customers in achieving all their wall lighting requirements. Free standard UK delivery on all orders over £100.00.
The best range of Wall Lights at The Wall Lighting Company Ltd
Skrevet av virksomheten
- We have sourced quality, unique and beautiful Wall Lights from all around the world including from artisans here in the UK
- Customer service is paramount to us and we are here to help you find the right Wall Lights whether it is for your home, office or any commercial premises. We have supplied wall lights to Governments, hotels, restaurant chains and shops. Our wall lights have been sent to Australia, Dubai, USA, Monaco, Spain and France. We supply all styles of wall lighting - modern, classic, industrial, bespoke and unique.
Kontaktopplysninger
The Barrelage, Dorothy Avenue, TN17 2LP, Cranbrook, Kent, Storbritannia
- 01580712805
- sales@thewalllightingcompany.co.uk
- www.thewalllightingcompany.co.uk
4,7
Enestående
217 anmeldelser
Ber kundene om å skrive anmeldelser
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Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Beautiful product and prompt service.
4. august 2026
Svar fra The Wall Lighting Company
Hi Alexia, we are thrilled you are happy with our Cranbrook Collection Bodium Small Ribbed Flush Mount. Thank you so much for sharing your experience. Warm regards Carla
Just the job
Easy ordering from a lovely website. The lights I ordered are perfect and at a great price. Very happy!
29. juli 2026
Svar fra The Wall Lighting Company
Thank you for your 5-star review!! We are thrilled you are happy with your order and navigating our website. Thank you, Carla
Very helpful customer service
Very helpful customer service. Needed answers to specific questions relating to my choice of light and provided with appropriate answers to my questions. Also called me back as promised when there was a technical question they were unable to answer straight away.
20. juli 2026
Svar fra The Wall Lighting Company
Hi Pat, thank you so much for your wonderful 5-star review! We’re delighted to hear that our team could answer your questions and provide the information you needed to make your choice with confidence. It’s also great to know we were able to follow up with you as promised on the technical query. We really appreciate your kind words and your support. Many thanks Carla
Great item received quickly and…
Great item received quickly and packaged carefully. Couldn't ask for anymore and I would recommend this company to others.
16. juli 2026
Svar fra The Wall Lighting Company
Hi Darren
Thank you so much for your lovely feedback. We’re delighted to hear that your item arrived quickly and was carefully packaged.
It’s wonderful to know you’re happy with your purchase and would recommend us to others. We really appreciate your support and hope you enjoy your new light!
Many thanks Carla
Svar fra The Wall Lighting Company
Dear Anne, thank you for taking the time to write your review. We are thrilled that you are super happy with the lights and our packaging. Enjoy your beautiful lights. Many thanks Carla
5 bulb hanging light
I talked through my requirements, the wall lighting company ‘got it’. They made the cables to our agreed specifications. It was delivered promptly and very well packaged in Nov 25. Our renovation has just finished and yes the light was the last thing to go up but absolutely worth the wait. The quality is superb. Customer service could not be more helpful and gave me confidence.
3. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Wall Lighting Company
Hi Sharon, Thank you so much for your review and appreciation of The Wall Lighting Company. We are thrilled that you fitting will now be installed and take pride of place in situ, the best things are worth the wait. Once again thank you for your kind words and we look forward to seeing photos once installed. Many thanks The Wall Lighting Team.
Perfect light description
Perfect light description. Excellent quality and packaging so impressive.
16. april 2026
Svar fra The Wall Lighting Company
Hi Lorraine,
Thank you so much for your wonderful feedback!
We're delighted to hear that you were happy with the light, and that the description met your expectations. It's especially rewarding to know that you were impressed with the quality and the packaging—we put a lot of care into every order.
We truly appreciate you taking the time to share your experience. Thank you for your order. Carla
No response to email re returning an item.
I emailed them to make a return as I was unhappy with the item I bought. I have had no response at all, not even an acknowledgment of my email.
The light I bought cost a whopping £400 and is unfit for purpose.
30. juni 2026
Svar fra The Wall Lighting Company
We are genuinely disappointed to read this review as it does not reflect what happened in this case.
Your email requesting to return the Brampton Burnished Pendant Light was received at 10:18pm on 22 June, outside of our business hours. We replied at 10:48am the following morning, just over 12 hours later. We therefore respectfully disagree with the statement that no response was received, as we responded promptly on the next working morning.
Regarding the product itself, the Brampton Pendant is designed with a solid cone-shaped metal shade, which intentionally directs the light downwards rather than allowing it to shine through the sides. This is an inherent feature of the design and is shown in the product photography.
Unfortunately, by the time we were contacted, the light had already been installed and the cable had been cut to length. As a result, it was no longer in a resaleable condition and, in accordance with our returns policy, we were unable to accept it for a refund.
We always aim to respond quickly and provide the best possible customer service, and we are sorry that we could not reach an outcome that the customer was happy with.
All good
All good, very lovely item. Looks super. Delivered in good time. I was given free bulbs after receiving an offer the day after purchasing!
2. mai 2026
Svar fra The Wall Lighting Company
Hi Julie, thank you for taking the time to write this review. We are thrilled you love your order. Many thanks Carla
Exceptional Service
Thank you for your bloody amazing, friendly, sincere customer service! It’s so rare these days!
17. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Wall Lighting Company
Thank you so much for taking the time to share your experience. We pride ourselves on customer service, quality product and packaging to perfection. Thanks for your order Jody. Many thanks Carla
Excellent quality
Excellent quality, beautifully packaged and so happy with the look of the wall lights
11. mars 2026
Svar fra The Wall Lighting Company
Hello KS, Thank you for your five-star rating and review! We are glad you are happy with your wall lights and their quality. Best Regards, Jemima
The Zafferano Pina mini table lamp
Ordered the Zafferano Pina mini table lamp, having seen them in a posh restaurant in Oslo! I was thrilled to finally find them stocked by The Wall Lighting co.
It was expensive, but worth every penny as it is gorgeous and will make a lovely golden wedding present for the classy couple who have everything!
Great service from this company, delivery on time, well packaged and everything as expected.
4. mars 2026
Svar fra The Wall Lighting Company
Hi Shirley, Thank you for the five-star rating and review! We are glad you had a great experience purchasing a Zafferano lamp from us. - Best Regards, Jemima
Very satisfied
The item was of high quality and at a good price. The after sales care was excellent.
19. februar 2026
Svar fra The Wall Lighting Company
Hi Helen, Thank you so much for taking the time to share your experience. As a small independent business, we truly thrive on providing great service and quality. We really appreciate your support! Many thanks Carla
Svar fra The Wall Lighting Company
Hi Nuala, Thank you so much for taking time to write us a wonderful review. We are thrilled you love your Lights, hope you revisit The Wall Lighting Company soon. Many thanks, Carla.
Stunning Lights
Excellent quality, good design, stunning lights, excellent customer service, highly recommend this company
21. januar 2026
Svar fra The Wall Lighting Company
Hi Dianne, Thank you so much for taking time to write us a review. We do absolutely pride ourselves on quality and customer service. We are delighted that you are happy with your lights. Thank you for sharing your kindness. Carla @The Wall Lighting Company.
Lovely quality lighting
I'm very happy with the beautiful hand blown ribbed glass globe pendants that I bought for my kitchen island and also the Denton ceramic pendant that I bought for my kitchen diner. All lovely quality and the fact that there were lots of colour options to choose from for the flex and also choices of finish for the ceiling rose made all the difference to getting the lights to link in with my kitchen decor. The lights arrived very well packaged. I'd definitely buy from them again, the customer service and advice given was outstandingly good.
26. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Wall Lighting Company
Hi Nicky, Thank you so much for your kind words ! We're thrilled you took the time to share your kind words. Customer service and packaging are very important to us and your acknowledgement really does mean a lot. Enjoy your beautiful lights and we hope to see you at some point in the future.
Kindest Carla
i saw the light
i saw the light - and bought it from the wall lighting company; and they were very good
5. desember 2025
Beautiful light and very quick delivery…
Beautiful light and very quick delivery time. I’m very happy with this company and would highly recommend
30. oktober 2025
One Happy Returning Customer
Beautiful quality lighting, with great customer service
Thank you
5. november 2025
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