The Villa Group Anmeldelser 

225
TrustScore 5 av 5

4,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

This is our second year booking with the Villa Group. The team are so friendly and helpful, quick to respond to any questions. Our villa was just as described. Would definitely recommend them.

Vurdert til 5 av 5 stjerner

Отдыхали на вилле большой компанией. Красивый вид на горы. Большая семейная вилла, вокруг тихо и красиво. На вилле просторные спальни с красивым видом из окна, большая удобная кухня. Красивая и прос... Vis mer

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Vurdert til 5 av 5 stjerner

The Villa group made everything so much easier. I have never booked with this company before but every query or question was responded within a couple of hours and nothing was too much trouble. I woul... Vis mer

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Vurdert til 5 av 5 stjerner

We originally booked through the VG 3 years ago but along came Covid and we finally got there last week! During that time Lisa at VG was always very helpful and helped us through several issues that a... Vis mer

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Informasjon om virksomheten

  1. Ferieutleiebolig
  2. Bryllupsplanlegger

Skrevet av virksomheten

Established in 1989 The Villa Group specialises in renting quality holiday villas throughout Cyprus. The Villa Group has grown to become one of the largest, privately owned, providers of holiday villas on the island of Cyprus. Our extensive portfolio comprises of over 500 quality properties including villas and apartments and our commitment and dedication to the quality of service ensures that we remain market leaders in our field. Our experienced team of staff appreciate how important your holiday is to you and believe in the personal touch. They have seen all of our accommodation personally and this, combined with their wealth of local knowledge and enthusiasm, will help you select the villa that will meet (or hopefully exceed!) all your expectations. From your very first contact with us, throughout the booking process, up to and including your holiday, our aim is to provide you with a smooth and efficient service, allowing you peace of mind and enabling you to make the most of your visit to this beautiful island by ensuring a carefree and relaxing holiday. Making our bookings direct with the villa owners enables us to pass on significant savings without compromising on quality. We endeavour to accommodate all preferences, and through continuous devotion to enhancing our portfolio, our accommodation ranges from, at the very least, clean, comfortable and fully equipped through to luxury villas of the highest standard. A legacy of service - We have provided villa holidays to over 172,000 satisfied clients since 1989 and are proud that our reputation has been built on service, quality and value for money, which is continually reflected in the large number of delighted customers that return to the island with The Villa Group each year.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

225 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,9

Alle anmeldelser

(225)

14 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

Another fabulous holiday

We have been booking our Cyprus villa’s with The Villa group for the last eight years, the Villas have never disappointed and are exactly as advertised in the pictures and description on their website. The staff are extremely knowledgeable and helpful. We have already booked with this company agin for 2024. Would definitely recommend them

26. april 2023
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Svar fra The Villa Group

Hi Amanda, thank you for taking the time to submit a review. It is our pleasure to assist you each year with your villa holiday. All the best, The Villa Group

Vurdert til 5 av 5 stjerner

First class service

Can't thank or highly recommend The Villa Group enough. Lisa was professional, friendly and sooooo helpful; answered all emails and queries promptly and made the whole booking experience a pleasure. Thank you so much!
Also, the villa was just beautiful and suited all of our family needs perfectly. Sara, the villa manager, was excellent too, providing lots of helpful local knowledge and always answering any communications really promptly.
A 5 star experience from start to finish. Thank you all 😊

5. april 2023
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Svar fra The Villa Group

Dear Lisa, thank you for your review. We hope to welcome you back to Cyprus again in the future. Best regards, The Villa Group

Vurdert til 5 av 5 stjerner

Amazing villa, exceptional outdoor area !

We have just returned from a weeks stay at Villa Nasia, we had a great week, the weather was a bit hit and miss which is to be expected in April. The villa itself has an amazing outside area, the pool is large and has a great shallow end which would be great for small children or sitting in, in the heat of the summer months, unfortunately the pool was a bit to cold for us to have full use, the children did try it but it was just too cold haha, but can imagine it will be amazing in the summer. It had a fabulous comfortable seating area which we made full use of, the sunbeds are also comfortable with the comfy cushions on and the views are amazing too. The villa was fully equipped with everything you could possibly need and the beds were comfortable.
The only thing I would suggest, and these are really only suggestions to help people's stays there even more amazing would be to have a welcome book about the villa telling you how to use certain appliances in the house, for example the oven - we did not know how to use the bottom oven so was unsure if this was broken or we were just not using it correctly ( it wasn't an issue as we used the top oven but this wasn't the main oven - but managed fine) also we have stayed in villas before where they have had a condiment cupboard that would have things like salt, pepper, spices, pasta, rice, tin foil, cling film etc and there would just be a note saying if you finish something please replace it. I just find that if like us you like to have lunch or tea in one or two nights / days (and we like to cook) your buying all these things which last a while but then only using a bit, it would be good for other people to get their use out of these sort of things. But like I say these are only minor things and the Villa is amazing and in a great location 5 min drive from Latchi and 10 minutes from Polis. We would definitely return to Villa Nasia and highly recommend it if your thinking of staying here.

7. april 2023
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Svar fra The Villa Group

Thank you Janine for taking the time to submit a review, we appreciate your time. We will pass your suggestions on to the villa supplier who we are sure will be grateful for the suggestions. We hope to welcome you back to Cyprus again in the future. All the best, The Villa Group

Vurdert til 5 av 5 stjerner

Excellent from start to finish

Excellent booking process and the house we rented was just perfect in terms of quality and location. Would thoroughly recommend

7. april 2023
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Svar fra The Villa Group

Thank you Stephen for your review. We hope to welcome you back to Cyprus again in the future. Best regards, The Villa Group

Vurdert til 5 av 5 stjerner

Lovely villa in Peiya in a quiet location.

This was our first time using The Villa Group and the service was exceptional.

Prior to travelling Lisa was incredibly responsive to all my questions and made the booking process very easy.

Lisa also organised car hire (which was at a competative price) and private airport transfers for members of the family that were arriving at different times.

With so many great villas on offer it was a hard decision to agree on which villa to book. We were not
disappointed with our choice set in the hills of Peiya which had an unspoilt sea view, was well maintained
and in a quiet residental area.

During our stay Carrie was very helpful and quickly resolved an issue that we had with the pool.

I highly recommend The Villa Group if you are looking to book a villa in Cyprus.

12. april 2023
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Vurdert til 5 av 5 stjerner

Paphos Wedding

The villa group (especially Mandy the wedding planner) were fantastic from the very first time we emailed enquiring about holding our wedding at one of their villas in Cyprus. They were very responsive and answers all our questions and queries immediately.
The villa was absolutely stunning and exactly how described.
Mandy was absolutely amazing and we wouldn’t have wanted any one else to plan our wedding.
She went above and beyond, we were a little nervous to begin with having not been to the venue or met with anyone who was part of our big day but after speaking with Mandy she completely put our minds at rest and knew we could trust her, she knew exactly what we wanted and delivered.
Our day was completely perfect and exceeded all our expectations and that was all thanks to Mandy.

22. oktober 2022
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Svar fra The Villa Group

Many thanks Bianca for taking the time to send us such a lovely review! We are all delighted you had a fantastic day and very pleased to know that you were happy with our services. We wish you and your family all the very best. Best regards, Mandy - wedding planner The Villa Group

Vurdert til 5 av 5 stjerner

Cyprus holiday villa rental

I have been using the villa group for my family holidays to Cyprus for 8 years now. I cannot fault them at all for the whole process of renting a villa through them. Lisa has always been more than helpful with any queries I may have had in regard to the rental.
I find their prices to be competitive with other companies and the whole process with them is always hassle free and I always feel confident in them which is why I return every year to them without fail
Neil Hodges

9. november 2022
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Svar fra The Villa Group

Good evening Neil, thank you so much for taking the time to submit the review. It is always our pleasure to assist you each year. Best regards, The Villa Group

Vurdert til 5 av 5 stjerner

Coral Bay Villa Holiday, Cyprus

Booking our holiday through The Villa Group for the first time was made extremely easy thanks to the excellent communication from them. Before travelling, we made an extra enquiry about a private airport transfer which they had quoted and arranged for us within the day. We also contacted them via email whilst on holiday about a later checkout and they enquired with the villa owner and arranged for us within the hour.
Very professional and courteous team. Thank you!

21. oktober 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Family Sun

The villa and location was perfect for our family holiday. Any problems were dealt with straight away.

24. august 2022
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Svar fra The Villa Group

Thank you Angela for taking the time to submit a review for your recent stay at Villa 62597 in Coral Bay. We are happy to hear you had a perfect holiday. Best regards, The Villa Group

Vurdert til 5 av 5 stjerner

Fabulous villa

This is our second stay at Elea Silver and we would have no hesitation in returning. The facilities are second to none and the views simply stunning. The infinity pool is just fabulous, and gets the sun all day long. You can laze about watching the nomadic goats graze on the adjacent hillside, listening to their tinkling bells. The villa is well appointed and luxurious.

14. september 2022
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Svar fra The Villa Group

Thank you Andrew & Ruth for taking the time to submit a review. We are very happy to hear that you enjoyed your holiday and we look forward to welcoming you back in September 2023. Best regards, The Villa Group

Vurdert til 5 av 5 stjerner

Villa Group Weddings

Having recently celebrated our wedding at a Villa Group villa, we feel that our Wedding planner, Mandy organised through the Villa Group certainly deserves a special thank you. Mandy was absolutely amazing right from the outset and we had complete confidence in her throughout. The whole wedding planning experience was made much less stressful. There was so much thought given to every detail and prompt responses to all emails. We cannot recommend the Villa Group and Mandy enough!

30. september 2022
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Svar fra The Villa Group

Dear Alice, thank you so much for your kind words! It is very much appreciated. It was genuinely our pleasure to see your special day come together after all that time. We are very happy that you and your guests had a fantastic day and want to wish you all the very best for the future, take care Mandy and The Villa Group

Vurdert til 5 av 5 stjerner

We will return ....

We have just enjoyed an excellent holiday with the Villa Group in Cyprus. Booking straightforward and flexible. Very helpful. No issues with return of deposit. Will use again.

18. september 2022
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Svar fra The Villa Group

Thank you Joanna for your positive review. We are happy to hear you enjoyed your holiday at Villa 339, Argaka. We look forward to assisting you again. Best regards, The Villa Group

Vurdert til 5 av 5 stjerner

The ideal villa for our family

Review

The ideal villa for our family. So perfectly located to explore the area while being in a peaceful setting. The pool was perfect for our family and beautifully clean - as was the whole villa. The view is incredible and we enjoyed the sunsets over the sea every night. We’ll be back!

6. august 2022
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Svar fra The Villa Group

Dear Anya, thank you for taking the time to submit a review. We are glad to hear you had a great stay at Villa 339 in Argaka and look forward to welcoming you back in 2023. Best regards, The Villa Group

Vurdert til 4 av 5 stjerner

Great size pool

The outside space and pool at Villa Pagrati is lovely with landscaping and plenty of loungers.
The inside of the villa on the whole is nice but the bathrooms are starting to look a little tired. The owner and his family are great and very helpful and generous.
It is worth noting that currently the villa below is being let out to Stag parties at the weekend. We were disturbed on 3 nights of our stay by very loud music which on one night went on till 2am.

15. september 2022
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Svar fra The Villa Group

Hi Mandy, thank you for your kind review. We are happy to hear you enjoyed your stay at Pagrati Villa in Miliou. We are sorry you experienced noise from the nearby property. We are aware of this property, and it is rented out for holiday lets and has been for a number of years however we have never received any complaints of noise (please see the other reviews), so can only imagine that it must have been a one off. Best regards, The Villa Group

Vurdert til 5 av 5 stjerner

VILLA IN TRANQUIL SETTING WITH SEA VIEW

We originally booked one of Sophia’s luxury villas for our son’s wedding in 2021, but due to Covid it had to be postponed until 2022. Unfortunately, we could not book the same dates, so had we had to find alternative accommodation for the days leading up to the wedding.
Once in the villa, we found it spacious and suited us perfectly for our needs. We enjoyed having en-suites for each bedroom and the roof top terrace has fantastic views of the coast line, especially at sunset. We found the location convenient for both Paphos and Coral Bay, with an excellent bus service, the 615, running every 10-15 minutes from the bottom of the road. Taxis were expensive!
We would certainly consider staying in Sophia’s villas again.

12. september 2022
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Svar fra The Villa Group

Thank you Kim for taking the time to submit a review. We are happy to hear you enjoyed your stay. We hope to welcome you back to Cyprus again in the future. Best regards, The Villa Group

Vurdert til 5 av 5 stjerner

Just had the best week at villa haven…

Just had the best week at villa haven in coral bay cannot fault anything great location close to all amenities Lisa was always very helpful when organising our stay. We are definitely going re-book!

11. september 2022
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Svar fra The Villa Group

Thank you Jon for taking the time to submit a review. We are happy to hear you enjoyed your stay and look forward to hearing from you when you are ready to book again. Best regards, The Villa Group

Vurdert til 5 av 5 stjerner

This is the most amazing villa no one…

This is the most amazing villa no one will feel they are on top of each other the design of the villa makes that impossible Mandy was so helpful when she called on the first day the infinity pool is amazing I cannot think of anything that was missing

4. september 2022
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Svar fra The Villa Group

Thank you Patricia for taking the time to submit a review. We are happy to hear you enjoyed your stay at Villa 60493 in Pissouri. We hope to welcome you back to Cyprus again in the future. Best regards, The Villa Group

Vurdert til 5 av 5 stjerner

Great positive experience

Very simple to book. Received clear instructions on the location of the villa in plenty of time before arriving. Answered a question I posed during the holiday via the owners - efficient. Good communication regarding return of deposit. Thank you.

31. august 2022
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Svar fra The Villa Group

Thank you Stuart for taking the time to submit a review. We are happy to hear you enjoyed your stay. We hope to welcome you back to Cyprus again in the future. Best regards, The Villa Group

Vurdert til 3 av 5 stjerner

Exceptional views

Exceptional views. Villa cluttered and tired. No midweek clean, only towels and bedsheet change. Were charged £45 for cleaning even though we cleaned everything except the fridge, floors and oven.

Thank you for your response.
There was only 1 frying pan and saucepan to wash. The fridge was not washed. I feel it is not my place to do this as we paid for a cleaner. Can you please let me know what the cleaner is paid to do other than change sheets, provide towels and wash bathrooms?
Your cleaner did not clean the bathroom midweek or the floors and I had to do this.

7. september 2022
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Svar fra The Villa Group

Thank you for submitting the review. We are very sorry to see that you felt the need to put a 3* review for the services of The Villa Group. As per our terms and conditions we act as an agent and take all instructions from the villa supplier. The villa supplier instructed us to retain £45 from the security deposit due to excessive cleaning of the kitchen on your departure. The cooker had dirty pans inside with oil, the hob was marked with grease, pots and pans left dirty.

The villa supplier confirmed to us that they did carry out a mid-stay clean during your stay and this consisted of a change of bed and bathroom linen, emptying of the toilet bins and cleaning the bathrooms.

A property is expected to be left on departure reasonably in the same state as it was found on arrival, and this did not happen on your departure with the kitchen.

In our terms and conditions under clause 9 we make it clear that extra cleaning incurred would be deducted from the security deposit and the balance returned to you, which is what took place.

Best regards,
The Villa Group

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