The Last Hunt Anmeldelser 411

I understand all the bad reviews because of the company's strict final sale policy, but cmon guys, it's a clearly a final sale website where you can get the best price compared to other sites and they are transparent about this. You're taking a risk so you need to be 100% sure of what you're buying and the savings are definitely worth it. I feel like most customers might not have given The Last Hunt a chance to rectify an issue with their order or were not patient enough to wait for an email response, before writing a bad review. I've been shopping with them for YEARS and I've never had an issue with their customer service. I once received an item with a manufacturing defect so I reached out with pics and I had no issue returning the item and getting a refund. I was even able to purchase a replacement for the same price. Give them a chance, I highly recommend The Last Hunt! Keep in mind that when they're super busy (especially during Black Friday and the holidays) it may take a couple of days or even up to a week for a response

I have ordered here about a dozen times. I would say half the time I receive the incorrect product or size. They are very inconsistent and have horrible a customer service centre. They rarely reply and rely on the customer giving up so they can move on. That was my last order as the deals aren’t worth the hassle. I fact the deals aren’t that great - I found better deals at The manufacturers websites more often than not.

Iver ordered from here a couple times now, great prices and quick delivery even in the rural area I'm in!

Good pricing and customer service experience on multiple purchases. Solid fair business.

I ordered shoes for a hiking excursion Ouest. I have paid the fee for next day delivery... 3 days later, still waiting... nothing! Leaving by plane tomorrow morning, still NOTHING--- I was charge 2 time on my credit card!
I'm writing to them... no response, no phone number to adress this issue or see if I should go tonight at a store to buy some shoes. Very sad about this situation.

I had to come here and share my experience because I was really on the fence about ordering from TLH after reading some of the negative reviews. Most had to do with the wrong size etc. I was ordering a product I already own but is not available from Columbia anymore, so I know my size and what to expect. I opted for standard shipping. There were updates at every stage (order received, picked up, in transit, one hour away and delivered). My order arrived in 3 days and exactly what I wanted! So happy with this company!

I have ordered multiple things from the site. The last being a rain jacket that was 60% off.

I was disappointed when the winter boots that I ordered didn’t fit, however, I didn’t go to a local store and check out the brand to see how it fits (Either large or small or true.)

If you read the fine print, you will see that they stayed very plainly. There are no returns or refunds.

The items that I ordered came fairly quickly, in good condition, and were true to pictures.

I’m very happy with the store.
ps; I sold the boots that were one size too small on Facebook marketplace.

Reima Puhuri snowsuit that I ordered wasn’t described adequately on the website. I expected a proper winter snowsuit because based on specifications it was designed to withstand cold 0C- -20C, but what I received was a thin snowsuit for autumn/spring or a mild European winter at best. When I checked Reima’s official website it confirmed the snowsuit is rated as lightweight. Which Last Hunt avoided/failed to mention. Their customer support was useless, just quoted their no return/no exchange policy. So, keep in mind to cross check a product description with a manufacturer’s site at all times!

25% off on New Balance’s latest sneakers—already a killer deal compared to any sports outlet or e-commerce site.
Then an extra 20% off for Father’s Day? That’s just insanely unbelievable!

I vaguely remembered someone calling TLH a scam in a random comment I saw online. Still, I couldn’t resist that price and went ahead and placed the order.

Then… silence.
No confirmation.
No updates.
No reply to my email.

I was like..damn, I'm fxxxed...

But guess what?
Right on the estimated delivery date, the package arrived—brand new, legit New Balance sneakers. Fancy and flawless.

Total rollercoaster. But hey, I got the shoes.

Après avoir reçu ma commande, les chaussures de vélo reçu avait clairement déjà été portées. J’ai envoyé des photos, puisque normalement il n’y a pas de retour possible.

On m’a autorisé le retour (ce qui est super jusque la). Je devais recevoir une étiquette de retour FEDEX dans les 48h suivant le courriel.
4 jours plus tard toujours rien. J’ai relancé par courriel et on m’a dit que vu la grève de Postes Canada (qui n’a pas eu lieu) ils devaient faire les étiquettes manuellement et que je l’aurais par courriel.
Je n’ai toujours rien reçu et cela fait maintenant 7 jours de plus.

Pas de réponse à mon dernier courriel non plus.

Service non existant et incompétent . Je n’y commanderai plus rien et ne recommande pas non plus. 🤬

I recently ordered some shoes from them and some shorts. She shoes arrived dirty and had the insoles removed. The shorts were also not the colour shown online. This is not the first time I’ve had a poor experience with them and this will be my last. They won’t ever see another dime from me. I will gladly shop around next time.

I recently purchased a lifejacket from this site and was disappointed to find it extremely thick, stiff, and uncomfortable to wear. Unfortunately, I didn’t realize there was no option for reimbursement or return, which left me stuck with a $120 item I can’t use. I wish the product description had been clearer about the fit and comfort, and that the return policy was more flexible. Disappointing experience overall.

Last Hunt is a nightmare. The free shipping minimum is ridiculously high, which is already annoying—but the real issue came when my package got delivered to the wrong building. They flat-out refused to refund me. No help, no solutions. I had to go through my credit card company and file a chargeback just to get my money back.

Customer service? Basically doesn’t exist. No phone number, no chat, and they take DAYS to reply to a single email—if they even bother. It felt like they just didn’t care at all.

Save yourself the headache. Not worth the stress or the money.

I recently had a fantastic experience shopping at The Last Hunt. Their prices were incredibly competitive – I found exactly what I was looking for at a great value. What impressed me even more was the lightning-fast shipping. I received my order much quicker than anticipated. Overall, I'm extremely satisfied with The Last Hunt's pricing and efficient service. Highly recommended!"

I have placed a number of orders with TheLastHunt. I’ve never had any issues. My experience has been great.

I am SO impressed. Took a gamble on this site as they had Dr. Martens that are otherwise out of stock everywhere for 50% off. I couldn't believe it! Thought it was too good to be true but read reviews and people confirmed the site is legit so I bought on a whim.

Let me tell you, the shipping estimated arrival date was meant to be 7 days from my date of purchase. It took 24hrs! Got the tracking email the night before and somehow they got here the next day. Absolutely insane.

They're perfect, brand new & exactly as described. In original packaging and packaged perfectly for shipping.

Ignore the bad reviews!

I ordered a coat & it was never received. Canada Post said it was delivered. But I did not receive it. It might’ve been delivered, but not to me!!

I have been back & forth with customer service & it’s useless.

Make sure of the correct sizes and color. This place has a NO RETURNS NO EXCHANGES policy, This is fine if your in the store and can try stuff on, can't do that online. Keep away from stores like this unless you positive of the size and/or color etc.

Lost package, waste of time, long time to wait for refund. Poor customer experience

As previously stated in other reviews, they raise their prices when they carry sales with codes. So you have to be very careful when buying, sometimes monitoring their prices for a period of time to get real deals. That being said, if you like a brand and know your size in it, you can make good buys on this website. But know you won't be able to return anything.