Theias Anmeldelser 

Further evidence of the shocking and exploitative nature of ANPR type parking operators, a perfectly reasonable and sensible appeal rejected without independent thought. The poor literacy of the appeal decision text adds no confidence whatever to the process.

The amateur effort of a website gives them away. Don't waste your time with them. They are a bunch of lads based in a windowless portacabin somewhere in India staring at screens all day

I am living in my rented apartment for more than four years. Recently parking company CPM started to oversee parking slots, not even maintained of the premise and issued parking permit for residents.
I displayed their parking permit on my car. However one sunny day parking warden came and took a photo of my car saying , I parked my car without permit. The character took a photo of my windscreen with a shadow. Obviously operator sent a fine of £60 which I refused to settle. I appeal to TheISA who is apparently independent and impartial body of parking operators. This body rejected my arguments that I am a resident of the premise, hold their valid parking permit and display on my carwindscreen. There was no justified argument other than not properly displayed the parking permit. Also mentioned that their refusal can not be legally enforced. No one signed, no name, not even electronic signature. It looks like operator himself written down refusal letter on behalf of ISA.
Kind of physiological threatening. Totally waste of time and organised scam attempt within the UK legal framework.
I suggested to resolve matter in the court.
One year later I received a letter from the their law representation demanding money , saying I didn’t display valid parking permit. I am convinced None of these guys even read what bullish written on the letter. 😎🤣🤣🤣

Rubbish service and are terrible and have no sympathy what so ever, complete scum bags

What can i say. For a service that preaches and claims to be neutral it's an absolute sham and disappointing. From personal experience, they are a culprit too and work hand in hand with cooperations that benefit/profit their own selfish needs. Simply a hypocrisy. I was a firm believer that they'd come to the aid of honest struggling citizens/residents to face the cooperate mafias but little did i know i was seeking justice from an unjust biased group. I really hope that one day we'd actually get the empathy/sympathy we deserve from people with actual authority to help. It's a long winded dream that'll unlikely happen in my time given the greed and double standards.

I am livid, frustrated and deflated ..... and I haven't even lodged my appeal. Firstly, parking company letter is received 2nd Dec leaving only 6 days to respond yet they date stamp their letter 17th Nov. Not sure what class postal service they use in the UK that takes 2 weeks! Secondly, online appeals portal does not work. I register, create password and then can't log-in. Just in case I try another email address .... same process same outcome. Several requests to reset password .... nothing. Link to request deadline extension if your reason is valid .... unavailable and directs you to a membership page.
I really don't know what to do next and my deadline of 21 days is in a day! This is ridiculous .....

If I could give it less stars I would. Couldn't be further from "independent". Even the parking company came to the conclusion that the penalty should be waived, but sadly, the IAS thought that it was common sense to charge the full amount despite proof of a ticket being purchased at time of incident.
No common sense, not independent, and an utter waste of time. Don't bother using. If you know you are right, fight it in court - if it makes it there.

I can totally concur with all the other reviews, I do not feel the evidence was considered as I provided photographs stating there were no signs in the area, I had paid for valid parking, and still received a fine, at no point was my evidence considered, a sign was posted on the appeal that was no where near where I parked, and just an attached sign bearing no relevance to location, but that was considered as the evidence? Absolute waste of time and effort, promoting scams for getting further money out of people who ligitimately pay for parking, sad to see such exploitation really.

The most rubbish company you can possibly appeal, just trash !!!
Does not matter the proves you present, it will always rule in favour of the parking companies !!!

I got a ticket for charging my electric car. Not even under the jurisdiction of the car park as those spaces are subleased. The IAS sent a standard template refusal letter acknowledging not one point I raised. Doubt they even read my compliant. Complete waste of time.

Rubbish.
How can they claim to be independent if you have to be referred by the Parking Company you are in dispute with.
My Parking Company refused my appeal, but would not refer me to the, laughingly called, Independent Appeals Service
So I could not even register an appeal with them.
What a joke

You will be surprised to see how IAS will award operator to charge you £100 for drop off passenger even stopping there less than 10 seconds. .
they are absolutely not independent, you can notice when you receive the decision, that IAS will not take attention to any point raised by the appellant, whole process and decision will be one sided towards the operator.
I have research through internet and also found how many people actually are victim of the PCM and IAS appeal process.

Everyone should wait to defend this, I am sure they will not win this at the end as HM Court of England will decide independently.

Having read the negative reviews I must confess I was doubtful about even bothering to use them after the private parking company in Norwich had rejected my original appeal.
I persevered though and sent through exactly the same information that I’d previously sent to National Parking Enforcement and had been rejected within 24hrs.
I am pleased to say that following sending my appeal into IAS I have today received an email to tell me that the parking notice has been cancelled, so I can only go by my experience, and by the fact I had always believed the original fine was not deserved in my opinion, that they have demonstrated their impartiality and despite what others have said did look at supporting evidence - Thank you

I was advised to use this company to appeal a parking notice. I could not even register as the website kept saying the form was incorrect without telling you why, and then deleting it so you have to complete it all over again. So gave up and won't be paying the charge.

The organisation is very keen on ensuring the parking permit company get more money from drivers. Don't waste your time on writing to them, would advise going through to court when confused about the ticket issued to you. They are totally scam making more money for the parking company

No one there to answer my call to give me advice.

I parked in a 2 hour limit for 2 hours 20 minutes. Guilty. G24 then took 15 days to write a letter which arrived at 21 days. I have read that a private parking company has 14 days to ensure that the notice is with the owner within 14 days. I appealed and G24 came back with a load of legal gobble stating that I had parked, there were sufficient signs etc etc. They declined my appeal.
I then went to IAS to review it. Same reply. I had parked, there were signs etc etc. BUT they were unable to comment on the legality of my comment about the timing and that I should take legal advice? well they are either in time or they are not? make a choice. Why should I pay a solicitor to appeal a £100 parking ticket? won't be paying.

Not fit for purpose. The service is funded by the unscrupulous ticket cowboys, say no more.

Similar to other reviews here. I paid for parking however part of the payment was made in error but proof of parking payment was provided. According to IAS they agreed with the 'company' that I didn't pay. All s sham and probably needs some sort of legal review of the IAS practices and processes. Anyway, I won't be using Cornwall beaches anymore unless I walk there.

Awful service. Despite acknowledging that I clearly paid for parking (evidence provided via bank statements and telephone records), the IAS stated that I must have entered my registration plate incorrectly and that the car parking services’ system “appeared to be working”. There is no concrete evidence that I entered my reg plate incorrectly over the phone, and there isn’t evidence to support that there were 100% no errors made with recording payments on the car parking services’ systems. Logically, as I am only the registered keeper of one vehicle, any payment made by me extends to proof of payment for my car. I spend weeks going back and forth with the IAS and the parking company, providing all sorts of evidence and statements. Utter waste of time. The IAS were, in my opinion, not impartial or even remotely supportive.