Homelike Anmeldelser 

Mr. Max Wichmann was fantastic. Smooth transaction, replies on time.

We rented a ground floor apartment through the homelike organisation in Spain (UBK-104780) from December 2024 up to and including January 2025. After arrival we first had to go up a long way because the house was halfway up a mountain and then another 30 steps without anything to hold on to, so my wife fell and then had to walk with crutches for about 6 weeks, moreover, a neighbouring house next to the house was completely renovated that lasted until the day that we, went home a little earlier than planned. (The noise did not stop) The house we rented had many defects, doors that did not close, all kinds of defects in the tiny kitchen. The promised swimming pool remained firmly locked despite 23 degrees. We asked for a contribution to the costs, but it was not considered necessary. It was a big disappointment; we give advice to skip this house.

NOT RECOMMENDED AT ALL
They provided me the wrong information and now I have to pay €620 extra for one wrong information they provided me and they could not do anything about this.
I asked them to cancel and they said if they cancelled they would not refund me for THEIR MISTAKE.

I’ve already worked with customer service teams and one a customer service team THE COMPANY ASSUME THE MISTAKE, instead of blaming the customer for a wrong information that the customer service team provided. It’s the first time I see this and it was the worse experience ever!
I do not recommend to anyone

Very easy to book the apartment and quick response. Second time using Homelike, and I was happy both times.

Tolles Hotel, modern, freundlich und stylish eingerichtete Zimmer, total angenehmes Ambiente, komplikationsloser Check in, nette Mitarbeiter.

This company convinces you to enter your payment details as they say it increases your chances of securing your desired apartment by 56%. The site says that the monthly rental will ONLY be taken from your account if the landlord agrees to take you on as a tenant. I stupidly followed their advice and within a nanosecond of entering my debit card details €3800 was taken from my bank account. The company’s WhatsApp helpline is not being monitored and I have not only currently lost the ability to book somewhere else (because this scam company has taken all my money) but I have no idea if the landlord has agreed to my rental. So, I am now penniless and homeless because of this rotten company. I feel like I’ve been scammed out of nearly €4000 and I am going to report this matter to the police.

Es ist sehr gut ausgestattet, stilvoll, sehr sauber und einfach ideal zum Wohnen.

The housing situation in Berlin is very tough. Homelike helped me rent an apartment for several months, making the move much easier.

I rented a wonderful apartment in Schmargendorf, fully furnished, and as I see now, the usual rent for an unfurnished apartment of the same class would not have been much cheaper.

I paid with a card for the first month on the site, even though at that time I didn’t yet have a German card and an account in a German bank.

The site has a simple interface in English, its performance is good. The only thing missing is options in the search, such as a dishwasher. There is also a lack of functionality to specify the precision of the start and end of stay separately. For example, the exact check-in date and a flexible check-out date.

Especially useful is to look at apartments on the map.

The site calculates the actual monthly payments in the `rent&payments` section, make sure to check them, as deposits in Germany can be simply monstrous.

I would like the site to have a secure deposit feature, like one of its competitors. According to German law, the landlord can return the deposit within up to 6 months, and in some cases, up to a year.

Employees at HomeLike speak English, you can ask them anything and they help. I'm not sure if I can mention a specific person's name here, but in my case, I am completely satisfied.

I have booked an apartment in Amsterdam for 3 months via Homelike. The communication was very good. All of my questions were handled very quickly and I was always able to reach someone. The whole process of renting was super easy. I can only recommend the services of Homelike.

Ein sehr schönes Apartment und ein rundum guter Service. Lediglich die sehr laute Umgebung ist unschön, da man das Fenster nicht offen haben kann.

I liked because you gave me a solution
I didn’t like that you trusted in a landlord Viver Community, he stole me 1330 euros.
Don’t work with people like him.

Estamos muy contentas con la ubicacion y el piso tan acogedor.

Like many flats, the photos were nicer than the actual apartment. This was good space for two people but needed some TLC. That said, we loved the quiet charming neighborhood which was surrounded by great restaurants, bakeries and a few blocks for the beautiful and lively old town. Edeka, Aldi’s and REWE a brief walk away. The beds were all very comfortable which mattered greatly. If we needed anything Carlos and Mr. S were immediately responsive, very friendly and quickly solved any need. Very good people. We were here for 6 weeks and loved it all even the gray cold weather.
Thanks for a wonderful visit.

I rented an apartment in Berlin through homelike platform for one month (January 18, 2025 – February 18, 2025). My reservation code is B-AJG950, and the apartment code is BER-678113. The listing on homelike website promised Wi-Fi and a functioning washing machine, which were crucial for me, my spouse, and my child, as I have multiple online meetings. Upon check-in, the landlord informed me that there was never any internet in the apartment, and the washing machine was completely broken. I immediately requested these issues to be resolved before moving in, but after 5 days, nothing has been done, and the landlord is unreachable.I did not check in to apartment and stay in another hotel still.
When I contacted homelike, I was told to resolve this directly with the landlord. Despite numerous calls and messages, I have received no assistance or solution from Homelike, and my request for a refund has been denied.
This situation is unacceptable. If the promised amenities cannot be provided, I demand a full refund immediately.

Excellent team, efficient and showing proactive care for its customers

I had a fantastic experience with Homelike! The service was excellent—quick, safe, and hassle-free. Communication was seamless and professional throughout the process, making everything incredibly smooth. The accommodations provided were of exceptional quality, ensuring a comfortable and high standard of living. I highly recommend Homelike for anyone looking for reliable and high-quality housing solutions.

As described. Great location: Short walk to Neptune, Santa Ana, Sol. Great “neighborhood “ restaurants/tapas. Rental agency responsive to tenant needs.

DO NOT TRUST HOMELIKE. After carefully searching about Homelike before using their service to book a flat in Munich, we finally decided to go ahead as the rating on TrustPilot and similar websites were positive. After the initial payment of 1000 euros, we realized that we would have to deal with another company (HABYT.com) which seems absolutely unreliable!! The next step would be to pay another 1000 euros but, as we fear we might have no flat when arriving in Munich, we prefer not to pay anymore even if it means that what we already paid is lost.

This website is a hoax, and it collaborates with fraudulent rental organizations such as Habyt. When I asked them to refund my first month's rent and deduct the service fee, they refused.

The website could use some work, but Homelike reached out to me and helped me find a place in short time.