Company failed to ship on the date confirmed by email. Customer service also promised to link the order to my account so I could track it, but never did. I eventually found the status myself... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Company failed to ship on the date confirmed by email. Customer service also promised to link the order to my account so I could track it, but never did. I eventually found the status myself... Vis mer
Selskapet har svart
Buyer beware. They advertise low prices, then abruptly cancel your order without warning because they don't want to honor the price they used to grab your attention. Don't buy from this company. They'... Vis mer
Selskapet har svart
Originally sent the wrong bag in a completely different color. Emailed them and they quickly confirmed the right bag was unavailable, but found a suitable replacement that worked. Sent it out overnigh... Vis mer
Selskapet har svart
I ordered some close out shorts and other than the fact that I want more in other colors but aren’t available but all else was fantastic. Great communication throughout, great turnaround (had my order... Vis mer
Selskapet har svart
TGW.com - The Golf Warehouse - golf clubs, drivers, irons, golf balls,golf bags, golf shoes, golf apparel, and golf equipment - Largest Selection of Golf Items Online
USA
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Love the golf warehouse. Their sales support and service are always exceptional, good product good value
Seperate order into 3 parts. Customer support when called did not know, quoted wrong shop time. Last part has been awaiting pickup for 4 days. Logistics horrible.
Online purchases sales items made easy and fast delivery. Will definitely use this website again
Shoes fit very well and are very comfortable.
I have never had a problem with TGW. Great customer service and very fair prices.
They have great prices and great selection of items
These guys have a large selection of shoes with the best pricing online..easy to use
Great variety of merchandise and great prices
This company has poor operations and logistics. I order 4 pair of shorts from them, which their website said were all in stock. However, I only received 3, with one the wrong color. I returned the wrong color for exchange, only to have them send me the same wrong color back. The 4th pair never came, even though the site shows in stock. Their customer service told me twice that they would expedite the 4th pair, which after 10 days never shipped. It was a terrible experience, and showed a real poor operational and customer focus. I will not shop there again.
I ordered irons, wedges, a 3 wood and 3 hybrid. The wedges and hybrid came in a reasonable amount of time. I was sent the wrong 3 wood initially and it was left handed (I’m right handed). When I reached out and returned the incorrect club, I was sent the correct club but still left handed. After returning that, I was given a store credit and had to wait for the correct club. My Irons were ordered on April 12th and I just received them almost 4 months later. I called 20+ times throughout the almost 4 months and spent hours on the phone with customer service. I always got the same answer “we’ll contact customs and get an answer within 5 business days” but I never got any solid answers. After 3 months, I was told that we were waiting on a single shaft that was back ordered (why you guys didn’t cut another shaft down to the correct size for the one club, I’m not sure.) Finally I got a notification that my clubs had shipped but had no tracking number. After multiple more calls to customer service in an attempt to get a tracking number, I was finally told that my clubs had actually not shipped yet and we were still waiting for the back ordered shaft. I had had enough and told the person that I would like to cancel my order and I would order the clubs from another company. That night I received an email with a tracking number and the clubs arrived the following day. Either nobody at this company actually knows what is going on, or me deciding to cancel my order lit a fire under somebody’s ass and had them overnighted to me. Im still waiting on my 8 iron so who knows when I will receive that. To top things off I was offered a generous F you of a $20 gift card for the next time I order something from TGW, which will be never.
Great selection across all elements of golf (clothing, shoes, equipment). Excellent, competitive prices. Regular sales that provide for both value and fresh merchandise.
Ordered golf shoes as a birthday present. Price was average. First the shoes came 5 days late. I open the bag and the box, all broken up, is for what I ordered with the shoes outside the box. The shoes were the wrong size and the wrong model, not what the box showed. Sent them back and hopefully my refund comes as promised but I have little faith in their service
I received the wrong item, didn't get a full refund, and had to go after to get them to credit my card back several times. If you return something make sure you check your credit card statement. Absolutely a headache and wasted my time and energy. I will never order from them again—horrible customer service.
Bought 2 golf shirts. They were both too large (despite their descriptions) and one was enormous. I paid $7.95 to get them and another $7.95 to return them. Almost $16 and I am left with nothing. Go buy from a company with a more customer friendly return policy.
A house of clowns. I could never trust a significant purchase to this website. Our travel golf bag was critical to our trip. They screwed that up more than once-probably broke a record in that regard. I am sure that I will have to fight triple charges for the product that was never delivered.
I placed my order, never got a tracking email / number, but the shipment arrived very quickly. Everything was exactly as described. Thanks TGW!! I will be a repeat customer.
I am from Canada and ordered 5 golf shirts. The were to big. I contacted customer support and they told me I would have to pay to ship back. I had to pay $165. 00 duties to receives the FedEx drop off on top of the $365 it cost me for the golf shirts. If you are in Canada don't bother ordering from here. Look online it will be cheaper or cost you the same without the duties
RIP
I have ordered from TGW multiple times now and they always have great service, easy to use website, and the products are always exactly what I expect.
Always have what I need at very fair and competitive prices
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