Teva Anmeldelser 270

Very poor experience. I accidentally ordered the wrong shoes, caught it immediately after paying. I immediately found a prompt guiding me on how I could cancel the order within the first 30 minutes but what they proposed doesn’t exist on their phone or computer website. Obviously customer service for phone or text didn’t open till 10am ET and it was 9am ET. So annoying

2nd bad experience with TEVA. First time courier sent back sandals without trying to deliver. Teva said buy a second pair and we'll send you them then refund you!

Bought Midform ladies boots in January. Ripped my heels to shreds, I bought Compeeds (obviously) but no stretch at all after wearing 4-5 times. The right boot crushed my foot across the instep and took 8 weeks to heel. There is no give in them across instep or width. My local cobbler said they can not be stretched due to design. I was told to wear thick socks and buy plasters by customer service and they said there was nothing wrong with them! The boots are clearly not sized properly. The team took 4-5 days to respond each time and only answered half the questions and asked me for my address! So it took EIGHT weeks for them to send them back to me and I had no winter boots. Not cool. I wouldn't buy from them and won't again.

I need to return items but the returns portal is down and no one is contacting me. I am stuck with items that do not fit me at all

Very poor customer service. I emailed the VP Anders Bergstrom several weeks ago and received no response.
Their style #1003009 was a great boot. I have worn out 2 pair and style #1106832 replaced it. Horrible fit with a thin sole and no support like the discontinued boot.
Why do you discontinue a great fitting boot and replace it with a substandard one?

I purchased the woman’s original universal sandals. Delivery was quick. Large range of products, website easy to navigate. Product is good quality. Rubs a little on the toe section but could break in with time. Super lightweight and lots of flex. If you are between sizes, I’d recommend sizing down.

The purchase experience was terrible. The courier said I wasn't at home when they intended to delivered which wasn't true. They didn't allow me to pick up the delivery from an alternative location and sent it back to TEVA. The entire thing took like three weeks. TEVA customer service is terrible - they don't have a number you can contact or a chat. They respond to e-mails in an inconsistent fashion. I will never but again from TEVA.

TEVA-EU.com, heb hier online een paar Teva's gekocht. Het duurde echter een tijdje voordat de status op verzonden (UPS) stond. Maar uiteindelijk had ik ze dan toch na een week in huis. De klantenservice kan idd beter. Ik heb op mijn emails dan ook geen reaktie gehad. Ik vind het vooral jammer ook voor de verkoper, dat mensen de gedachte of het gevoel krijgen dat ze opgelicht worden. Dat is namelijk helemaal niet nodig. Er wordt wel geleverd, ze zijn alleen een beetje laks in hun customer service.

I ordered a pair of Teva sandals months ago from the Teva website . I eventually got a response that my order was missing and that they would give me only a 40% refund . I reverted to them that this was unacceptable that I should only be given a fraction of what I was charged . Still no satisfaction and no refund . My advice is not to deal with Teva online - customer service is non existent and you run the risk of being ripped off. Shocking attitude to the customer and worst shopping online experience ever .

I love Teva sandals so ordered them directly from their website. I ordered ahead of time for my trip. When I went to pack the sandals I realized they were 2 different sizes,left foot was correct but right size was 2 sizes smaller.
All I could get from customer service was for me to file for a return, no correction for the order.

I should‘ve read the reviews here before placing an order with these people. Very bad customer experience. I made a mistake in the shoes suze when I placed the order (on Saturday) and while the order is under processing (on Monday Morning) I contacted them to change the order to the correct size. But unfortunately they refuse to change the size or even to cancel the order. They ask you to wait until you receive the order and then return it!!! The window to cancel the order is only 30 Minutes!! Are you kidding us

My advise is to avoid them. There are plenty of companies and brands who treat their customers very well.

Dit bedrijf is een en al oplichterij. Niet bij kopen. De aangegeven prijs op de site komt hoger uit, ze leveren niet en zeggen dat ze het product wel opgestuurd hebben. Ik kon 35% van mijn aankoopbedrag terug krijgen maar zij hadden het verstuurd dus was het verder hun verantwoording niet. Alles gaat in het Engels en als je belt krijg je alleen een bandje en wat je ook aan keuze maakt, je krijgt niemand aan de telefoon, en ook hierbij is het eerst in het Nederlands en later wordt het een Engelstalig voicemail.

Always been a teva fan, lasted years. The last 2 pair were junk, one the front strap was only glued into a slit in sole, terrible design, came out within a month. The second pair the soles came off after a month of moderate use. This is so common among shoes, never happened in the past, done buying high end shoes, keens do the same thing.

DON'T BUY TEVA SANDALS. I've been a loyal Teva customer since they came on the market. They were comfortable and high quality. That changed on my last three pairs. The soles separated on all three shortly past the one-year warranty. On the first two they agreed that it was so close to the year and should not have been a problem so soon they would replace them. On my last pair however, they had changed the policy to nothing accepted after one year from purchase. At this point I will do what most former Teva customers have suggested and buy from a more reputable company that will stand by their product.

received Teva Men's Original Universal Urban Sandals as a gift. These sandals tear up my feet. the material is very rough.

I own several pairs of Teva sandals where I have a unique issue with two different size feet, so I have to buy two pairs of everything. I bought Teva sandals from a retailer during the winter 2020, so only wore them summer of 2021. Beginning of summer 2022, I notice one shoe's footbed seams were coming apart. The retailer would not even talk to me about a return saying it was past their return date. I looked online at Teva.com and processed a form, paid $20 to ship to their California address and had both pairs returned for a credit that allowed me to buy replacements from their website. I was at first concerned about it taking a little longer than I thought, but had immediate responses by using their online chat with real people communicating. I received a gift card via email for the full value they currently sell for and bought new ones online with free shipping. Could not have asked for any more. FANTASTIC COMPANY!!!

I just bought a pair of Hurricane XLT and they are amazing. This is my 4th pair. I love them. Not sure why there are so many bad reviews. Seems very wierd.

I got a pair of Hurricane XLT2 - it’s crazy comfy and I can do strenuous all day hikes in them easy. Grip and sole are on point.
I had to order couple different sizes and customer service for returns were the best I’ve experienced.
I see some bad reviews, but for me it’s my proudest purchase for the last year.

Min anmeldelse er vurderet ud fra Teva Terra Fi 5 Universal dame sandal. Sandalens kvalitet er ringe. Sandalerne begyndte hurtigt at gå op i sålen og smuldre væk. Der gik under et år før at sålen gik helt af båndene.

Bought a pair of hurricane for 100 bucks. Didn’t even last a summer. The biggest issue is the holes that have formed in the soles. This was my third pair and all have gotten a hole in the sole of the shoe. The quality is crap. Made inChina for as cheap as possible. Sucks cause I like them. They use to make ones that lasted years. Not so much any longer. Don’t buy.

My TEVA water sandals fell apart in the water... how is THAT for ironic?!!? Both feet - the soles came off within a minute of each other. TEVA Quality has gone to crap! These shoes MAYBE had 30 - 40 hrs of actual wear on them!?
And don't even think about a "return" ... they offer a 1 yr "limited" warranty after you've jumped thru a LOT of hoops! Didn't feel like jumping that much, So I asked about a glue to glue the soles back on... they told me they "don't recommend gluing because it'll void the warranty". 🤣 You can't make this stuff up! Give your hard earned dollars to another company... you'll be happy you did! And hopefully YOUR camping trip won't be interrupted by a shoe shopping trip! 🤬