Like everyone else below, my subscription has disappeared from the website, links sent go to a 404 page, I have been debited money against my wishes, sent an order I did not want, and a return label... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
A great experience today with Teapigs. I know they have had a few issues with site migration, but I contacted again today to chase my order. The agent resolved the issue for me and I received a refund... Vis mer
Do not order from this company, probably a scam website. Placed an order on 10th July and still waiting today. Customer service has been a joke with extensive excuses or long periods of silence. Even... Vis mer
I asked for my order to be cancelled as I couldn't do this myself like usual, their website was down. Teapigs responded by apologising and to cancel when their website is working again. How can I canc... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Back in 2006 the world of whole-leaf tea was boring, stuffy and outdated. Meanwhile, cool things were happening in the world of coffee. We saw the opportunity to get everyone drinking real tea again! And by real we mean big leaf and big on flavour. So, in November 2006 teapigs was born. Our mission today is the same as it was back in 2006: to get everyone drinking top quality, whole-leaf, great tasting tea - and to do business a bit differently while we're at it. All natural. No nasties. BIG leaf = BIG flavour. Simple!
Kontaktopplysninger
Storbritannia
- teapigs.co.uk/contact
- www.teapigs.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 5 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I love the earl grey tea bags, postage cost a profiteering joke
I love the earl grey tea bags, but the review is for the postage cost of £4. There is no way it costs £4 to bulk send orders. I find this really disappointing, so much so that after this order, I will be purchasing elsewhere.

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I love your tea but many bags a broken…
I love your tea but many bags a broken or have small holes in and leaves leak into the cup. This was problematic with your happy tea as all the bags were defective.Also on my last delivery, some of the camomile bags also leaked leaves. It's a shame but not the end of the world. Ive ordered more camomile (it's wonderful tea) so hoping for a better result!

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I cancelled this subscription…
I cancelled this subscription approximately one year ago when I received email notification of this delivery I tried using the edit function but got the response order not found, I have photographic evidence for this.

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Fantastic company! Quality tea!
Fantastic company!
wonderful tea thats full of quality and flavour! Our favourite is Liquorice and peppermint! amazing!
Thank you for being such a great company !!

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Ordered from Australia for delivery in…
Ordered from Australia for delivery in UK - great service with speedy delivery - thank you!
So very helpful and polite I couldn't…
So very helpful and polite I couldn't have asked for more.
Disappointing
I loved Teapigs. Until I ordered 90 Happy and 21 of them were completely broken. No response from the company following my contacting them. Gutted because I won’t be ordering again. The odd bag is one thing but there’s clearly a quality control issue here…not to mention the lack of customer service.

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Redbush? Not my cup of tea.
This is my first order from teapigs.
After experiencing my first taste in a London hotel, I asked the staff "where I can get my hands on this great tasting tea?"
My order turned up today, right on schedule.
However.... After taking advice from the waiter to try the chocolate flake tea, unfortunately i received Redbush. Just a little upset 😢

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Lovely tea as always
Lovely tea as always. Well packaged and arrived in great time.

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Thank you for giving such great…
Thank you for giving such great customer service when I contacted you with a problem. You have exceeded my expectations and I will be back for more of your lovely teas.

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Loose Leaf Strong Earl Grey
This Earl Grey tea is simply the best. No powder, no oily residue, wonderful flavour. I drink it every single morning in life and couldn’t live without it now.

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Utterly ignoring emails and voicemails
Love this tea. Got subscription.
Emailed a good few days before latest subscription due to ship to say please don't send it, we still have loads. email ignored. I emailed again in response to their "nearly ready to ship" email. Ignored again. Emailed a 3rd time after it shipped to say we don't want it this time, no reply to that either. I've left them I think 4 or 5 phone messages now over a few weeks, all with my phone number. Nobody has called me. Whats happened tea pigs?!

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Have not had customer service that good…
Have not had customer service that good in a long time! Sophie was efficient and kind.

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Lovely company who sell great tea
Lovely company who sell great loose leaf tea. We were looking for mint tea for ages to go in our tea pot, and most places only sold green and mint tea, so we were very pleased to find this tea as it is delicious. It was also extremely quick to order as all the details were taken in one page using Apple Pay. Will definitely continue to order from you, thank you!

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I have been drinking teapig peppermint…
I have been drinking teapig peppermint tea for years. The quality and taste can not be beaten.
I love the option of buying my teas in a larger bulk

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Hard to find brilliant water bottleo pleased to be able to buy one of the…
So pleased to be able to buy one of the great Joseph Joseph bottles again, have two smaller ones but lost cap to one - now I can use smaller one again and have larger one for travelling! Great service, prompt delivery and environmentally packaged :)

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Love the tea
Love the tea, prices and company's good service.

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Outstanding service!!!!
Outstanding service!!!!
I contacted the customer service team to express my thorough pleasure with using their green teas and made one small suggestion regarding the packaging due to having some teabags tear during the openingproceas. I was given not only really useful information that I hadn't previously known about the product but also sent out a substantial amount of tea for free. This was such a kind gesture. Very very happy customer.

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Really easy website to follow
Really easy website to follow. And a really tasty cuppa.

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Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







