T-Dimension Ltd Anmeldelser 

4 619
TrustScore 4 av 5

4,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

Das Packet und der Inhalt ist ohne Beschädigungen angekommen und der Preis war unschlagbar. Man muss jedoch gmit etwas längeren Lieferzeiten rechnen. (Bei uns waren es ca. 3 Wochen) Außerdem ist der K... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Statt über einen teuren Import aus den USA, konnte ich über T-Dimension das Samsung Galaxy S24 (mit Snapdragon 8 Gen), welches in Europa regulär nicht erhältlich ist, zu einem Preis erwerben, der soga... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

die Lieferung dauerte zwar 2 Wochen anstatt der beworbenen eine Woche. Aber ansonsten alles perfekt, jede Frage per mail wurde umgehend beantwortet. Der Preis blieb genau wie beschrieben, der Versa... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Mi hanno truffato. Do una stella perché meno non si può. Dopo che ho acquistato un telefono, è arrivato con lo schermo segnato, ho fatto subito segnalazione, e già da lì hanno fatto storie, dopo diver... Vis mer

Informasjon om virksomheten

  1. Kamerabutikk
  2. Mobiltelefonforhandler

Skrevet av virksomheten

Founded in 2003, T-Dimension offers and delivers Photography Equipment to customers around the world as an eTailer. The HK-based company served satisfied clients and has been well rated in trusted channels such as: eBay/Amazon/Lazada/Taobao. Treasuring Great Moments of Life leads to Happiness, hence our eShop focuses in the range of Photography Equipments. The T-Mission is to ensure Quality Service that includes the following: Delivery, Shopping Experience, Community & Customer Support. AU Facebook Page: https://www.facebook.com/TDimension/ UK Facebook Page: https://www.facebook.com/TDimensionUK/


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

5k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,1

Alle anmeldelser

(4 619)

0 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Best price around for Canon RF 800mm f/11 IS STM Lens

Best price around for Canon RF 800mm f/11 IS STM lens. Next step Trustpilot reviews and online searches. Conclusion: if you were on holiday in Hong Kong and saw this available at this price, would you buy it? Answer: yes! Consideration: can you wait for the shipping time? Yes (I could/did). Was communication good meantime? Yes - very prompt and informative. Finding: was it all good when it came? Yes - all packaged excellently and it's a fantastic lens. And, even better, it did arrive in time for a trip to South Africa. Well done T-Dimension. Thank you, Elaine. Really happy. Would definitely buy again.

24. april 2024
Anmeldelse skrevet uten oppfordring
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Svar fra T-Dimension Ltd

Thank you for supporting T-Dimension.

Regards,

T-Dimension

Vurdert til 5 av 5 stjerner

An honest and fair purchase.

I was a little skeptical about this whole transaction because of all the scams going on. The price for the camera that I purchased was really quite fair compared to other prices that I saw. Also, this camera is very difficult to buy because it is being discontinued. One of the things that convinced me to purchase it through you was that I could use PayPal. Thank you for the great purchase and honesty.

9. mai 2024
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Svar fra T-Dimension Ltd

Thank you for supporting T-Dimension.

Regards,

T-Dimension

Vurdert til 5 av 5 stjerner

Great expierience, Top support

Great support. They are replying very fast. Super shop. I can recommend this shop everyone. Top!

4. juni 2024
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Svar fra T-Dimension Ltd

Thank you for supporting T-Dimension.

Regards,

T-Dimension

Vurdert til 5 av 5 stjerner

Best prices and fast delivery

I bought the Samsung Galaxy S24 5G S9210 8/512GB. After 8 days it was delivered by UPS in germany and I am very happy. Best prices and fast delivery.
I will only buy from T-Dimension in the future. very good experience!
Thank you very much T-Dimension

28. mai 2024
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Logoen til T-Dimension Ltd

Svar fra T-Dimension Ltd

Thank you for supporting T-Dimension.

Regards,

T-Dimension

Vurdert til 5 av 5 stjerner

Third order from T-Dimension

Third order from T-Dimension, a Canon RF 100-500mm f/4.5-7.1L lens, ordered on May 1st, received in Greece on May 14th. Very happy!

30. april 2024
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Svar fra T-Dimension Ltd

Thank you for supporting T-Dimension.

Regards,

T-Dimension

Vurdert til 1 av 5 stjerner

AVOID buying from this company at all…

AVOID buying from this company at all costs. Phones are shipped from China and you'll be lucky if you receive it. I've had to go through PayPal to get my money back. Case still on ongoing. Complete disaster

UPDATE: 😂😂 laughing at the reply!!! If it isn't coming from China you must be walking it to me from UK!!! Clowns

UPDATE: - come on then, upload a copy of the document for all of Trustpilot to see!!! Bought on 24/04/2024 and it's now 23/05/2024 and still not delivered. You must have used "Royal Donkey" as your courier!!!

UPDATE: please don't take me to court, I'm too good looking to go to jail!!!! 😜 T-dimension, you are making yourselves look completely and utterly silly and anyone reading these threatening messages you are sending will AVOID you for sure. I bought a phone from you and you didn't deliver it!! You are a completely useless company and I will upload the documents when I get my refund and I am also very happy to contact my solicitor and the UK newspapers to highlight my dealings with you, including the threatening messages. No one will want to buy off a company like this if I decide to proceed. So, I am happy to receive an apology in your next reply.

UPDATE : One month and 4 days later and still no sign of the phone being delivered. T-dimension also cannot prove tracking details

UPDATE: 1 month and 6 days - Still no phone!

UPDATE: 30/05/2024 - 1 month and 6 days later and after putting up with T-dimensions threats of taking me to court, PayPal rules in my favour and forces T-dimension to refund me. Thank god for PayPal. IF YOU BUY FROM THIS FRAUDSTER MAKE SURE YOU HAVE INSURANCE. Case closed!!!

24. april 2024
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Svar fra T-Dimension Ltd

For all UK order, the item will be sent from UK warehouse directly, not China. We suggest you to remove the wrong message immediately. If you have the evidence to prove that the item was sent from China, please contact our team with the concrete evidence.

Otherwise, we do not rule out the possibility of taking legal action on the issue in order to maintain the company's reputation.

Also, complying to our company policy, the team must stop the shipment immediately if the case open.

The team has requested the shipping agency to stop the shipment since you opened a case with the payment gateway.

Besides, the PayPal Manager suggested stopping the shipment immediately if the PayPal case opened after we shipped out the package in case it is the purchase fraud.

Regards,

T-Dimension

--------------------------------
Updated 23/5/2024

We have the official shipping document to prove that the package was sent from our UK warehouse.

We will not do the response by email or public response at this stage as it is advised by the Legal Team, we appreciate your understanding.

Once the case has been submitted to the Court, we hope that you can cooperate with the Legal Department for the case.

T-Dimension
-----------------------------
Updated 24/05/2024

Case Reference [AP-Z-UKO4.0070402.0000011.FID1029956]

All recorded

-----------------------------
Updated 28/05/2024

UK courier contacted, PayPal contacted, documents collected

-----------------------------
Updated 30/05/2024

UK courier confirmed returning the package to the sender with the official document. Proof of shipment collected [Item picked up from UK]. PayPal contacted.

-----------------------------
Updated 31/05/2024

PayPal Manager resolved the issue. UK courier provided proof of shipment. Case finalized. Case Reference [AP-Z-UKO4.0070402.0000011.FID1029956]

Vurdert til 4 av 5 stjerner

Great customer service

Great customer service, good contact, product came new and as described. Pricing is good, just a little longer shipping time.
Overall, legit and good online store with new Galaxy phones that include snapdragon CPU instead of bad exynos.

16. mars 2024
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Svar fra T-Dimension Ltd

Thank you for supporting T-Dimension.

Regards,

T-Dimension

Vurdert til 5 av 5 stjerner

Livraison rapide et conforme

Livraison rapide et conforme, et service client à l'écoute et réactif

16. mai 2024
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Svar fra T-Dimension Ltd

Thank you for supporting T-Dimension.

Regards,

T-Dimension

Vurdert til 5 av 5 stjerner

All fine..

All fine... Delivery with UPS was within a couple of days

19. mai 2024
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Svar fra T-Dimension Ltd

Thank you for supporting T-Dimension.

Regards,

T-Dimension

Vurdert til 5 av 5 stjerner

Still great service

Easy site to navigate.
Easy to purchase from.
No hidden charges.
Quick despatch.
Items very well packed to prevent transit damage.
Timely delivery.
Items as described on website.

I have made several purchases over the years from t-dimension and all of the above has remained consistent.
I recommend this seller.
I will purchase from them again.

15. april 2024
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Svar fra T-Dimension Ltd

Thank you for supporting T-Dimension.

Regards,

T-Dimension

Vurdert til 5 av 5 stjerner

Totally satisfied with T-Dimension

Totally satisfied with T-Dimension, took 7 working day for phone to arrive, bezt price, totally happy, Highly recommend, i was apprehensive at first with some other reviews, but they were great

15. april 2024
Logoen til T-Dimension Ltd

Svar fra T-Dimension Ltd

Thank you for supporting T-Dimension.

Regards,

T-Dimension

Vurdert til 1 av 5 stjerner

Absolutely horrible experience.

Absolutely horrible experience.. I bought two phones with this company a few years ago. No issues at all. But this time - it was completely different experience. I ordered a phone and after a FEW days, they contacted me, that they need my ID confirmation (??), even if I had account from few years ago. After sending my ID - no news for a week or so. After contacting them they told me, that they ”preparing” (???) order (building a phone..?). Because I had limited time, I asked them to cancel the order, but instead of that, I got automated message, that phone was ”dispatched”, which in reality meant, that they ordered shipping, but didn't actually dispatched the phone. Thankfully I used PayPal for the purchase, otherwise I wouldn't see my refund too, for sure.. AVOID AT ALL COST!!!

7. april 2024
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Svar fra T-Dimension Ltd

The team has requested the shipping agency to stop your shipment since you opened a case with the payment gateway.

Complying to our company policy, we must stop the shipment immediately if the case open. In this case, you won't receive the package as we haven't received the money.

Also, the PayPal Manager suggested stopping the shipment immediately if the buyer opened the case after we shipped out the package in case it is the purchase fraud.

Should you require any further assistance, please kindly contact us.

Thanks and regards,

T-Dimension

Vurdert til 1 av 5 stjerner

"Out of Stock" after paying and waiting 3 weeks

After email assurances and a few weeks wait, was told "not in stock".
Full refund eventually issued but this was not the first time things are advertised at a great price (but aren't actually available)

9. april 2024
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Svar fra T-Dimension Ltd

Thank you for the message. Regarding your order for this item, we are sorry that our distributor suddenly lacks the stock for this model, and there is no ETA for restock. We have tried to look for some other distributors, but failed. We apologize for the inconvenience caused to you.

Thanks and regards,
T-Dimension

Vurdert til 2 av 5 stjerner

Purchased expensive Lens that never arrived.

Purchased expensive camera lens , nothing arrived for a month and only responded with sorry not available a month or so later. Asked for extra payment for insurance and this was agreed and sent.
Eventually refunded money but I’m still out of pocket for the international transaction fees of just under $80Aus. And have to go shopping again for the lens.
In the meantime. T-Dimension is advertising the same product for sale. Albeit at a slightly higher price.
Communication with me was only after I kept emailing with enquires about the excessive delay.
I previously purchased another less expensive lens a few months ago and all went well that time.
On the up side they are very polite and later emails encouraging me to take a refund. I initially held off, partly to not realise my small international fee loss and partly in hope their stocks would be replenished and all arrangements would already be in place.
I’m not too lucky here but must add that I’ve done worse using Amazon, and if you put anything negative in an Amazon review, despite being polite and non offensive, it is met with a notice stating it is outside their guidelines and won’t be published.
So T-Dimension is still better!

9. mars 2024
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Svar fra T-Dimension Ltd

Thank you for the message. Regarding your order for this item, we are sorry that our distributor suddenly lacks the stock for this model, and there is no ETA for restock. We have tried to look for some other distributors, but failed. We apologize for the inconvenience caused to you.

Thanks and regards,
T-Dimension

Vurdert til 5 av 5 stjerner

einfache Suchfunktion

einfache Suchfunktion, problemloser Bestellvorgang, sichere Bezahlung

11. mars 2024
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Svar fra T-Dimension Ltd

Thank you for supporting T-Dimension.

Regards,

T-Dimension

Vurdert til 1 av 5 stjerner

Artikel nicht erhalten

Artikel nicht erhalten, weil angeblich nicht verfügbar. Eine Woche später zu einem höheren Preis verfügbar. Geld allerdings zurückerstattet bekommen.

8. april 2024
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Svar fra T-Dimension Ltd

Thank you for the message. Regarding your order for this item, we are sorry that our distributor suddenly lacks the stock for this model, and there is no ETA for restock. We have tried to look for some other distributors, but failed. We apologize for the inconvenience caused to you.

Thanks and regards,
T-Dimension

Vurdert til 5 av 5 stjerner

Tutto perfetto

Tutto perfetto, mi sono sentito sempre accompagnato nel percorso del ricevimento del prodotto, ed è una cosa importantissima quando un prodotto viene da così lontano, perchè bisogna avere un po' di pazienza.
Evidentemente loro sanno di questa cosa e quindi mandano diversi messaggi molto seri di stato dell'ordine. Avevo già acquistato in passato da loro e il fatto che abbiano paypal è una gran rassicurazione.

1. mai 2024
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Svar fra T-Dimension Ltd

Thank you for supporting T-Dimension.

Regards,

T-Dimension

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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