T-Dimension Ltd Anmeldelser 

Bestellt am 07.04.
Ja, das Unternehmen verlangt eine Verifizierung bei manchen Bestellungen, mag ungewöhnlich sein, man bietet aber direkt an, die Bestellung zu stornieren und den Kaufpreis zurück zu erstatten, wenn man damit nicht einverstanden ist - es wird keiner gezwungen. Wer sich diesbezüglich Sorgen macht: Ich habe dort schon öfter bestellt und trotzdem waren meine Daten nicht mehr gespeichert, sodass ich mich erneut legitimieren musste - was mehr als Beweis genug dafür sein sollte, dass T-Dimension die Daten tatsächlich nach der Bestellung wieder vernichtet. Also passt alles.
Bestellbestätigung erhalten. 4 Tage später die Versandbestätigung erhalten. TrackingID sollte folgen - und es kam keine. Mehrfach um Zusendung einer TrackingID gebeten, es wurde gesagt, das Unternehmen (UPS oder die Versandabteilung?) habe keine an TDimensionShopping geschickt? Wie auch immer, am 18.04 war dann das Paket plötzlich ohne vorherige Ankündigung durch UPS zugestellt - exakt 11 Tage nach Bestellung. Zieht man das Wochenende dazwischen ab, war die gesamte Dauer weniger als die angegebenen (bis zu) 10 Tage. Also alles top. Bei einem Gerät war die Verpackung geöffnet (auch das hat TDimension vorher auf der Website kommuniziert, wohl aus versicherungstechnischen Gründen?), das andere Gerät war noch original verpackt. Keine Beschädigungen, keine Gebrauchsspuren, Geräte waren neu, alles Top und in Ordnung. Doof, dass die TrackingID nicht kam, die Geräte kamen aber innerhalb der angegebenen Frist. Wer hier bestellt: Gebt dem Unternehmen etwas Zeit, bislang kamen alle Bestellungen immer an.

Despite a little problem of shipping delay, the team managed to help me get the camera on time, the price was excellent and the service great. Surely I’ll buy again some accessories for the camera in future.

I ordered and paid but heard nothing for a few days so I emailed requesting an update. Whilst I had very quick responses from them, they never addressed my questions and concerns regarding the updates of my purchase.
After numerous emails requesting an update and over a month since purchase, they finally advised that the supplier had not told them if they had they could supply product.

I cancelled my order and received a refund as they were not able to provide me with my purchase and I was not confident that they were going to be able to in a timely manner.

purchased on the 21 march received 13 april received 23 days later was never sent a tracking number. But happy with the goods.

The delivery times do not match the times stated in the shop. The item is supposedly in stock, but when asked, the answer is that they are waiting for delivery from the manufacturer. After 14 working days, no shipment has taken place. The order was then cancelled

Everything as described, fast shipping and very good service that also responds quickly.

Excellent purchase, serious and accurate recommendation

Fast and efficient customer service, and at the best price. Will use them again.

Competitive proces and good customer service

All was good, great price.

but shown on website. Till long to replay this information and I only found out because I asked. Otherwise I don’t think they would have communicated it with me.

Negative:

- paid texas=0; so I am not sure whether the import was absolutly in accordance to the law, at least i have no proof
- the Sealing of the smartphone, was already opened when it came to me (i knew this before)
- delivery took 11 working days (more than promised; I also knew this before from a Forum)

Positive:

+ good price
+ payment via Paypal is possible
+ T-Dimension asked me if I received the smartphone
+ T-Dimension finalized the payment after they asked me if I got the smartphone

This company is a real mixed bag. I ordered a camera from it and never received it. This particular camera is in short supply so it's not surprising the company had a problem getting it. However, they failed to tell me that the camera was not in stock when I placed my order and continued to say it was going to be shipped for weeks before finally admitting it was never coming. The company offers lower than market prices and answered my inquiries quickly. I don't plan on ordering from them ever again.

Le produit reçu correspondait à la commande, cependant, le délai de livraison initialement annoncé de 7 jours maximum n'a pas été respecté. Après 15 jours depuis la passation de la commande (10/03), le statut de celle-ci était toujours en "Traitement". Il a fallu attendre 24 jours au total pour que le produit soit livré (02/04). Je suis déçu par le service du site vendeur.

I tempi di spedizione non sono corrispondenti a quanto dichiarato in fase di acquisto

Very responsible and responsive customer service, the mobile is delivered as promised.

Took more than a week to arrive but it arrived in good shape.

Compre un teléfono google pixel 5 en 2022 a T-dimension por ebay y se ha estropeado y al intentar hacer valer la garantía google me remite al vendedor y T-dimension me remite a su rama de ebay y a un concreto email donde llevo casi un mes escribiendo sin que me contesten