Stratstone - Smart of Glasgow Anmeldelser 

816
TrustScore 4 av 5

4,2

Beliggenhet

Bytt filial

135 Milton St, G4 0DH Glasgow, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

The Health Check video was excellent and I could see in the background a modern, clean and efficient workshop. All work carried out promptly. Car was spotless on its return. Reception Desk and Service... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Great service from Robbie Henderson and Ian. Both were very knowledgeable and went out of their way to answer my questions and made the handover process good. Dealing with Robbie over the whole purcha... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Great services from Stratstone Mercedes Glasgow. They dealt with our MOT issues effectively and got everything sorted under warranty for us.

Selskapet har svart

Vurdert til 1 av 5 stjerner

Been complaining about a noise from a 200d for a number of visits. On last visit diagnosed by mechanic who spun the wheel and discovered it did not rotate freely. It is inconceivable that this... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Bilforhandler
  2. Bilinspeksjonsstasjon
  3. Bilprodusent
  4. Bilreparasjon og -vedlikehold
  5. Oljeskift
  6. Bruktbilforhandler

Skrevet av virksomheten

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Skrevet av virksomheten

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

816 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,2

Alle anmeldelser

(816)

4 462 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Mhairi was fantastic

Mhairi was fantastic, a real credit to the the dealership.
I was updated through the whole process.
Service was carried out to an exceptional standard

26. mars 2026
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Svar fra Stratstone - Smart of Glasgow

Hello, Lindsay And Amanda Fairhurst
Mhairi will appreciate you leaving this a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Vurdert til 5 av 5 stjerner

The requests I made were efficiently…

The requests I made were efficiently carried out by Janet and another member of the service team

24. mars 2026
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Svar fra Stratstone - Smart of Glasgow

Hello,
Thank you for your positive review.
Janet and the rest of the team are always happy to help!
Have a great day!
Stratstone Brand Customer Services

Vurdert til 5 av 5 stjerner

New EQA250+ Urban edition

The process of buying a new car went well.
All the steps were explained by Louise in a timely manner.
We are very satisfied with our purchase.

15. mars 2026
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Svar fra Stratstone - Smart of Glasgow

Hello Anagha,
Louise will appreciate you leaving this a review - thank you!
Have a nice day!
smart of Glasgow Customer Services

Vurdert til 3 av 5 stjerner

Disappointing - have forwarded my comments to the…

Have forwarded my comments to the Dealer Principal.

19. mars 2026
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Svar fra Stratstone - Smart of Glasgow

Hello David,

Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.

We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at stratstonecustomercare@stratstone.com.

This will enable us to address any areas of concern and ensure a better experience for you and others.

Thank you once again for taking the time to review us.
Stratstone Brand Customer Services

Vurdert til 5 av 5 stjerner

First class service

18. mars 2026
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Svar fra Stratstone - Smart of Glasgow

Hello James,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Vurdert til 5 av 5 stjerner

Great service

Efficient booking process, service and MOT and courtesy car

20. mars 2026
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Svar fra Stratstone - Smart of Glasgow

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Vurdert til 4 av 5 stjerner

Bookings on the telephone do not translate to yhe garage used

everyone was helpful, but the booking was for a courtesy car not a wait appointment

17. mars 2026
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Svar fra Stratstone - Smart of Glasgow

Hello,
Thank you for your review and for recognising the team's efforts, we'll make sure your feedback is passed on. We'd love to understand what would have made it a five-star experience so we can continue developing our service. Please don't hesitate to reach out directly if we can assist further.
smart of Glasgow Customer Services

Vurdert til 5 av 5 stjerner

Helpful, professional, friendly - seemless transaction

Our salesman Jamie was very helpful, friendly and professional at all times. I would highly recommend Stratstone Glasgow if you are chosing to purchase a car.

13. mars 2026
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Svar fra Stratstone - Smart of Glasgow

Hi,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Jamie at Dealership
Have a lovely day!
smart of Glasgow Customer Services

Vurdert til 5 av 5 stjerner

Great customer service from Louise

Great customer service from Louise, knows the brand and the cars. Very impressive I’ve been Audi loyal for 12 years not any more

13. mars 2026
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Svar fra Stratstone - Smart of Glasgow

Hello,
Louise will appreciate you leaving this review - thank you!
Have a nice day!
smart of Glasgow Customer Services

Vurdert til 5 av 5 stjerner

The whole process was seamless and…

The whole process was seamless and quick from initial contact to leaving with my perfect car - great job.

11. mars 2026
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Svar fra Stratstone - Smart of Glasgow

Hello,
A big thank you for leaving us a 5* review!
Have a lovely day!
Stratstone Brand Customer Services

Vurdert til 5 av 5 stjerner

Prompt and honest feedback

Prompt and honest feedback

12. mars 2026
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Svar fra Stratstone - Smart of Glasgow

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
smart of Glasgow Customer Services

Vurdert til 1 av 5 stjerner

Service itself was fine however I…

Service itself was fine however I received a fine for my car being road tested through a lez zone, enquired to be told it was basically my problem, didn’t have a response as to why trade plates weren’t used when th car had no tax or mot

27. februar 2026
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Svar fra Stratstone - Smart of Glasgow

Hi Kieran,

Thanks for sharing your feedback on your experience with Stratstone Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Stratstone Brand Customer Services

Vurdert til 5 av 5 stjerner

Overall the service was friendly and…

Overall the service was friendly and efficient and we appreciated being kept informed throughout

10. mars 2026
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Svar fra Stratstone - Smart of Glasgow

Hello Gill,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services

Vurdert til 5 av 5 stjerner

Mhairi and Kate in the service…

Mhairi and Kate in the service department looked after me tremendously with a loan car whilst my Sclass was in for a B service

4. mars 2026
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Svar fra Stratstone - Smart of Glasgow

Hello,
Thanks for sharing your recent experience!
It sounds like Mhairi and Kate have done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Stratstone Brand Customer Services

Vurdert til 5 av 5 stjerner

Brilliant experience with Robbie

Brilliant experience Robbie was a great help, made the whole process easy and stress free.

23. februar 2026
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Svar fra Stratstone - Smart of Glasgow

Hi Louise,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Robbie at Dealership
Have a lovely day!
Stratstone Brand Customer Services

Vurdert til 5 av 5 stjerner

Well done

Another great visit

5. mars 2026
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Svar fra Stratstone - Smart of Glasgow

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Customer Services

Vurdert til 5 av 5 stjerner
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Svar fra Stratstone - Smart of Glasgow

Hello Joanne,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Vurdert til 5 av 5 stjerner

The person dealing with my problem was…

The person dealing with my problem was personable empathic and helpful

27. februar 2026
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Svar fra Stratstone - Smart of Glasgow

Hello Joanne,
We appreciate you leaving us a review - thank you!
Have a nice day!
smart of Glasgow Customer Services

Vurdert til 4 av 5 stjerner

Car Service

Service admin staff pleasant and helpful

19. februar 2026
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Svar fra Stratstone - Smart of Glasgow

Hello Richard,
Thank you for your review and for recognising the team's efforts, we'll make sure your feedback is passed on. We'd love to understand what would have made it a five-star experience so we can continue developing our service. Please don't hesitate to reach out directly if we can assist further.
Stratstone Brand Customer Services

Vurdert til 5 av 5 stjerner

Service and MOT

Service, MOT and additional work completed to an exemplary standard. I was kept fully informed throughout the dat.

18. februar 2026
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Svar fra Stratstone - Smart of Glasgow

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv